Reliability, what owners report, and what it costs to keep.
AVOIR's read: a solid ownership case with specific caveats below.
Owners have filed 27 complaints with NHTSA about the 2025 Volvo XC90 B5, and it carries no recalls. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Service brakes | 4 | 15% |
| Back over prevention | 4 | 15% |
| Unknown or other | 3 | 11% |
| Forward collision avoidance | 2 | 7% |
| Electrical system | 2 | 7% |
| Electrical system | 1 | 4% |
| Tires | 1 | 4% |
| Other/i am not sure | 1 | 4% |
| Lane departure | 1 | 4% |
| Unknown or other | 1 | 4% |
Verbatim from NHTSA complaint records, trimmed for length.
The contact owns a 2025 Volvo XC90. The contact stated that while driving at an undisclosed speed, the safety alert audible sounds failed to function as intended. The contact stated that the alerts failed to provide an a
NHTSA complaint: Electrical system
Component/system: The gear selector system failed, triggering a “Gear Selector Service Required” warning. The vehicle is a plug-in hybrid and remains available for inspection upon request. Safety risk: During the first i
NHTSA complaint: Unknown or other
I was parallel parked. I put the vehicle in reverse to pull out. When I’d gone a few feet in reverse I baked and the brakes were HARD and failed to stop the car immediately. I nearly hit the car behind me. He/she hon
NHTSA complaint: Service brakes
The accident avoidance system engaged during a 55mph drive on a divided 4 lane road. no other cars on road, no animals. Car swerved sharply to left half way into left lane and brakes engaged sharply, enough that driver
NHTSA complaint: Forward collision avoidance
The original OEM tires on a 2025 Volvo XC90 (purchased new in March 2025) failed prematurely due to what appears to be a manufacturing defect. Tire size: [e.g. 275/45R20]. Brand: [e.g. Pirelli Scorpion]. DOT: 193 7B59
NHTSA complaint: Tires
I am writing to report a serious safety concern related to a recent over-the-air software update for my 2025 Volvo XC90. On March 10, 2026, I was prompted to install a software update and scheduled it to complete overni
NHTSA complaint: Service brakes
I am filing this complaint regarding misleading and inconsistent safety labeling on the Nuna REVV convertible car seat. The car seat’s physical sticker, the Nuna website product page, and the user manual all contain con
NHTSA complaint: Other/i am not sure
The contact owns a 2025 Volvo XC90. The contact stated that the camera was leggy and was inoperable while in reverse. While in a parking lot and driveway, the camera was inoperable. While on flat surfaces, the parking b
NHTSA complaint: Back over prevention
| Reliability raw | 91 | excellent |
|---|---|---|
| Longevity est. | 79 | good |
| Maintenance | 64 | average |
| Depreciation | 53 | average |
| Performance | 62 | average |
| Efficiency | 43 | below average |
| Safety | 93 | excellent |
Percentile ranks against other SUVs in the catalog.
What stands behind each score for this car:
Owners have filed 27 complaints with NHTSA for this model-year, and service brakes is the most reported area with 4 of them (15%). No recalls are on record for it.
AVOIR scores its reliability 91/100 (excellent) from NHTSA recall campaigns and complaint density. That figure is a raw complaint count, not yet adjusted for sales volume, so a high-volume model scores worse than it deserves.
AVOIR scores its longevity 79/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2025 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: worth a look, because a solid ownership case with specific caveats below. Its overall ownership score is 72/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.