Reliability, what owners report, and what it costs to keep.
AVOIR's read: a solid ownership case with specific caveats below.
Owners have filed 26 complaints with NHTSA about the 2025 Volkswagen ID.4, and it carries 1 recall. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Electrical system | 5 | 19% |
| Vehicle speed control | 2 | 8% |
| Unknown or other | 2 | 8% |
| Electrical system | 1 | 4% |
| Electrical system | 1 | 4% |
| Electrical system | 1 | 4% |
| Electrical system | 1 | 4% |
| Electrical system | 1 | 4% |
| Vehicle speed control | 1 | 4% |
| Electrical system | 1 | 4% |
Verbatim from NHTSA complaint records, trimmed for length.
The car was in neutral while in a drive through car wash. Then, when stopped and shifted to drive, the car bolted forward very suddenly and fast. Went through fence.
NHTSA complaint: Electrical system
On 6/29/2026, While engaging the brakes on my leased ID.4, I was slowing down approaching another car, and suddenly the vehicle surged forward with full acceleration. It then suddenly re-engaged the brakes just before t
NHTSA complaint: Vehicle speed control
I was trying to park the car in a parking spot. There was a curb to my right, So I was turning carefully to not rake my wheel against the curb. The car suddenly accelerated by itself, jumped the curb infront, hit a tree
NHTSA complaint: Unknown or other
On April 1st I had my windshield replaced due to a crack in the upper central portion of the windshield. When the glass place took the windshield off my car they found a burnt section in the headliner. The glass place re
NHTSA complaint: Electrical system
Following the recent winter update, I noticed several faults during the weekend prior to the major incident described below: ​Child Lock Malfunction: The car entered "child mode" and the rear door could not be opened fro
NHTSA complaint: Electrical system
For the second time, the car began burning and smoking from the windshield, melting parts of the car near the windshield wipers and the glass itself, and filling the car's cabin with smoke. The burning and smoking went o
NHTSA complaint: Electrical system
On multiple occasions the infotainment system/central control system has gone black and rebooted while driving without any prior notification or warning. The front two USB ports indicate they are producing 12.2 volts; ho
NHTSA complaint: Electrical system
On [XXX], shortly before 7:00 we parked our EV in the designated charging space at the EVgo charging station on at the EVgo charging station located at [XXX] and connected the charging cable to our 2025 Volkswagen ID.4
NHTSA complaint: Electrical system
NHTSA lists 1 recall campaign for the 2025 Volkswagen ID.4. Recalls are free to have fixed at a franchised dealer regardless of who owns the car now, but only if they were never done, so check the VIN of the specific car rather than trusting the model.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 ID.4 vehicles. The high-voltage battery may overheat.
Risk: A high-voltage battery that overheats increases the risk of a fire.
Fix: Dealers will update the high-voltage battery software, and replace the high-voltage battery, as necessary, free of charge. Owner notification letters were mailed March 18, 2026. Owners may contact Vol
| Reliability raw | 88 | excellent |
|---|---|---|
| Longevity est. | 81 | excellent |
| Maintenance | 88 | excellent |
| Depreciation | 29 | below average |
| Performance | 85 | excellent |
| Efficiency | 87 | excellent |
| Safety | 93 | excellent |
Percentile ranks against other SUVs in the catalog.
What stands behind each score for this car:
Owners have filed 26 complaints with NHTSA for this model-year, and electrical system is the most reported area with 5 of them (19%). There is 1 recall on record. Check any specific car against its VIN before buying.
AVOIR scores its reliability 88/100 (excellent) from NHTSA recall campaigns and complaint density. That figure is a raw complaint count, not yet adjusted for sales volume, so a high-volume model scores worse than it deserves.
AVOIR scores its longevity 81/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2025 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: worth a look, because a solid ownership case with specific caveats below. Its overall ownership score is 79/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.