Reliability, what owners report, and what it costs to keep.
AVOIR's read: a solid ownership case with specific caveats below.
Owners have filed 32 complaints with NHTSA about the 2025 Toyota Land Cruiser, and it carries no recalls. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Service brakes | 9 | 28% |
| Unknown or other | 6 | 19% |
| Power train | 4 | 13% |
| Visibility/wiper | 3 | 9% |
| Tires | 2 | 6% |
| Structure | 2 | 6% |
| Fuel/propulsion system | 1 | 3% |
| Electrical system | 1 | 3% |
| Suspension | 1 | 3% |
| Steering | 1 | 3% |
Verbatim from NHTSA complaint records, trimmed for length.
Front passenger tire, of a 2025 base model Toyota Land Cruiser, blew out on the interstate going 80 mph with only 9,123 miles on the vehicle. Fortunately the driver was able to navigate to the shoulder and bring the vehi
NHTSA complaint: Tires
HVAC heating system only works in defrost mode. Does not blow hot air out front vents. Blend actuator door does not transition fully to allow air flow. Dealership unresponsive to issue.
NHTSA complaint: Unknown or other
I was driving down the road without other vehicles nearby. There was no overpass nearby. I heard a deep, loud noise like a shotgun overhead. I opened my sliding sunroof cover and noticed that the entire window had sponta
NHTSA complaint: Unknown or other
Fuel line connecting to the gas tank was found completely disconnected, causing a strong gasoline odor, significant spilled gasoline and multiple warning lights including hybrid malfunction. There is an orange plastic c
NHTSA complaint: Fuel/propulsion system
I own a 2025 Toyota Land Cruiser 250 that I purchased in February 2025. Every time it rains, my car develops a strong musty, mildew-like smell inside the cabin. It usually fades after a few days of dry weather. This has
NHTSA complaint: Unknown or other
The handshake between the Toyota Entertainment System, and the SiriusXM satellite, have a known issue. The metadeta is not being received upon start up of the vehicle, at least half the time the vehicle is turned on. T
NHTSA complaint: Electrical system
Intermittent delayed upshifts with slipping sensation, most noticeable between 1st and 2nd gear under light throttle. Occurs approximately 3–4 times per week. Condition has been present since approximately 5,000 miles. D
NHTSA complaint: Power train
I am reporting a serious safety defect in my brand-new 2025 Toyota Land Cruiser (Hybrid J250 series). Vehicle Information: VIN: [XXX] Mileage at time of failure: approximately 4,000 miles Date of purchase/delivery
NHTSA complaint: Suspension
| Reliability raw | 85 | excellent |
|---|---|---|
| Longevity est. | 82 | excellent |
| Maintenance | 58 | average |
| Depreciation | 100 | excellent |
| Performance | 67 | good |
| Efficiency | 39 | below average |
| Safety | 73 | good |
Percentile ranks against other SUVs in the catalog.
What stands behind each score for this car:
Owners have filed 32 complaints with NHTSA for this model-year, and service brakes is the most reported area with 9 of them (28%). No recalls are on record for it.
AVOIR scores its reliability 85/100 (excellent) from NHTSA recall campaigns and complaint density. That figure is a raw complaint count, not yet adjusted for sales volume, so a high-volume model scores worse than it deserves.
AVOIR scores its longevity 82/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2025 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: worth a look, because a solid ownership case with specific caveats below. Its overall ownership score is 75/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.