Reliability, what owners report, and what it costs to keep.
AVOIR's read: a solid ownership case with specific caveats below.
Owners have filed 43 complaints with NHTSA about the 2025 Subaru Crosstrek, and it carries no recalls. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Unknown or other | 8 | 19% |
| Visibility | 7 | 16% |
| Lane departure | 4 | 9% |
| Forward collision avoidance | 3 | 7% |
| Steering | 2 | 5% |
| Electrical system | 2 | 5% |
| Visibility/wiper | 2 | 5% |
| Power train | 1 | 2% |
| Air bags | 1 | 2% |
| Visibility | 1 | 2% |
Verbatim from NHTSA complaint records, trimmed for length.
While driving on a road with a round about as I entered into the round about turn the vehicle lane keeping assist pulled the wheels and caused me to slam into the curb damaging the passenger side front and back wheel. It
NHTSA complaint: Steering
I leased. 2025 Subaru Crosstrek Premium last May and after I drove it for a few days I discovered the driver side mirror was shaking and made it impossible to see traffic clearly, especially at night. I took the car back
NHTSA complaint: Visibility
I am reporting a possible power train/drivetrain issue with a 2025 Subaru Crosstrek Wilderness. At steady highway speeds, most noticeably around 72–76 mph under light accelerator load, the vehicle produces a persistent h
NHTSA complaint: Power train
The contact owns a 2025 Subaru Crosstrek. The contact stated that while driving approximately 50 MPH with his wife inside the vehicle, the contact experienced a medical emergency and blacked out, causing the vehicle to a
NHTSA complaint: Air bags
Suddenly lost power steering, almost impossible to steer car to shoulder lane and stop. the car was taken to Fitzgerald Subaru, where technician found fault code C2532. Failure in Steering Gearbox assembly. Per Subaru
NHTSA complaint: Steering
The Sirius XM advertisement creates an unsafe experience. The only way to safe way close it requires the driver to pull over to touch the “X”, or to risk taking eyes off the road in order to use the interface, including
NHTSA complaint: Unknown or other
Sirius XM radio pop up advertisement disables the touch screen and features until the little red x button is hit in the top right corner away from the driver.
NHTSA complaint: Unknown or other
The EyeSight system always pulls the car toward highway exits when you’re driving on the right lane of a highway. You have to fight the steering to keep the car centered in the lane.
NHTSA complaint: Lane departure
| Reliability raw | 87 | excellent |
|---|---|---|
| Longevity est. | 84 | excellent |
| Maintenance | 84 | excellent |
| Depreciation | 60 | average |
| Performance | 60 | average |
| Efficiency | 50 | average |
| Safety | 93 | excellent |
Percentile ranks against other SUVs in the catalog.
What stands behind each score for this car:
Owners have filed 43 complaints with NHTSA for this model-year, and unknown or other is the most reported area with 8 of them (19%). No recalls are on record for it.
AVOIR scores its reliability 87/100 (excellent) from NHTSA recall campaigns and complaint density. That figure is a raw complaint count, not yet adjusted for sales volume, so a high-volume model scores worse than it deserves.
AVOIR scores its longevity 84/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2025 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: worth a look, because a solid ownership case with specific caveats below. Its overall ownership score is 77/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.