Reliability, what owners report, and what it costs to keep.
AVOIR's read: a solid ownership case with specific caveats below.
Owners have filed 30 complaints with NHTSA about the 2025 Lexus TX 350, and it carries no recalls. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Unknown or other | 7 | 23% |
| Fuel/propulsion system | 2 | 7% |
| Structure | 2 | 7% |
| Electrical system | 2 | 7% |
| Power train | 1 | 3% |
| Visibility/wiper | 1 | 3% |
| Power train | 1 | 3% |
| Tires | 1 | 3% |
| Structure | 1 | 3% |
| Structure | 1 | 3% |
Verbatim from NHTSA complaint records, trimmed for length.
I am reporting a recurring potential fuel-system/EVAP safety issue with a 2025 Lexus TX 350 (same as Toyota Grand Highlander). On FIVE separate occasions (May, 6/27, July, 8/14, and 9/8/2026), I experienced an overwhelmi
NHTSA complaint: Fuel/propulsion system
When starting from a stop, putting foot on the gas pedal the car won’t move. Hesitates for a longtime. It has happened numerous times since purchased new. The manufacturer stated that engineering is looking into it, with
NHTSA complaint: Power train
We have had 2 windshields crack on the Lexus TX350, with very low impact to the windshield by very small road debris. Both windshields require(d) replacement due to long migrating cracks. There are several issues with th
NHTSA complaint: Visibility/wiper
The electronic throttle control, vehicle speed control, and powertrain/transmission control system failed. When I press the pedal to accelerate there was no power. However I did not lose power to the vehicle as I can see
NHTSA complaint: Power train
We were driving down the highway and the vehicle started shaking. I immediately slowed down as I felt we had a flat. There was notification on the screen. I moved to the right onto the shoulder. Only after we were comp
NHTSA complaint: Tires
I am reporting two separate but related fuel-system defects on my 2025 Lexus TX500h (VIN [XXX]) that raise safety concerns and appear to be widespread across Lexus TX and NX hybrid models. FUEL FILLER DOOR FAILS TO OPEN:
NHTSA complaint: Fuel/propulsion system
y 2025 Lexus TX500h experienced sudden and complete AC failure at fewer than 25,000 miles, 18 months after purchase. The selling dealer diagnosed a refrigerant leak from the AC condenser and denied warranty coverage citi
NHTSA complaint: Structure
On our 2025 Lexus TX350, less than 1 year old, and under normal driving conditions, our AC stopped working suddenly. Upon inspection at the dealership, they determined a rock or road debris came through the front grill a
NHTSA complaint: Structure
| Reliability raw | 85 | excellent |
|---|---|---|
| Longevity est. | 82 | excellent |
| Maintenance | 78 | good |
| Depreciation | 75 | good |
| Performance | 56 | average |
| Efficiency | 39 | below average |
| Safety | 93 | excellent |
Percentile ranks against other SUVs in the catalog.
What stands behind each score for this car:
Owners have filed 30 complaints with NHTSA for this model-year, and unknown or other is the most reported area with 7 of them (23%). No recalls are on record for it.
AVOIR scores its reliability 85/100 (excellent) from NHTSA recall campaigns and complaint density. That figure is a raw complaint count, not yet adjusted for sales volume, so a high-volume model scores worse than it deserves.
AVOIR scores its longevity 82/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2025 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: worth a look, because a solid ownership case with specific caveats below. Its overall ownership score is 76/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.