Reliability, what owners report, and what it costs to keep.
AVOIR's read: a solid ownership case with specific caveats below.
Owners have filed 135 complaints with NHTSA about the 2025 Hyundai Tucson Hybrid, and it carries 3 recalls. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Forward collision avoidance | 29 | 21% |
| Electrical system | 20 | 15% |
| Unknown or other | 12 | 9% |
| Electrical system | 7 | 5% |
| Vehicle speed control | 6 | 4% |
| Electrical system | 4 | 3% |
| Forward collision avoidance | 4 | 3% |
| Service brakes | 4 | 3% |
| Electrical system | 3 | 2% |
| Lane departure | 3 | 2% |
Verbatim from NHTSA complaint records, trimmed for length.
All four factory Nexen tires on my brand new 2025 Hyundai Tucson Hybrid have shown rapid and uneven wear between 5,000 and 11,000 miles. The vehicle feels unstable, with alignment-like behavior. A Nexen preferred dealer
NHTSA complaint: Wheels
The contact owns a 2025 Hyundai Tucson. The vehicle was repaired under NHTSA Campaign Number: 26V400000 (ELECTRICAL SYSTEM); however, the contact stated that the failure occurred. The contact stated that the instrument p
NHTSA complaint: Electrical system
The parking cameras on this vehicle have been intermittently failing for almost a year, most frequently when reversing the vehicle, but also when parking in a garage (forward camera). This puts me and any cars and pedest
NHTSA complaint: Electrical system
The contact owns a 2025 Hyundai Tucson. The contact stated that the vehicle was included in NHTSA Campaign Numbers: 26V400000 (Electrical System) and 26V316000 (Forward Collision Avoidance); however, approximately 15 min
NHTSA complaint: Electrical system
Cluster information panel failed after software update was already completed. Update completed at approximately 8500 miles, failure happened at just under 15,000 miles. Currently in the shop having entire cluster panel
NHTSA complaint: Unknown or other
While driving, the infotainment screen (to the right of the driver) begins to flicker. Often if turns completely black and reboots. On at least one occasion, it did not come back on at all for the remainder of the trip.
NHTSA complaint: Electrical system
The contact owns a 2025 Hyundai Tucson. The contact stated that while driving approximately 40 MPH and attempting to accelerate, the lane assist suddenly steered the vehicle to the right while the road was curving to the
NHTSA complaint: Lane departure
Previously reported issues to dealership about issues with instrument cluster going black and had it brought in for recalled software updates. Received paperwork stating completion of Campaign 302 and 304 on July 18th, 2
NHTSA complaint: Electrical system
NHTSA lists 3 recall campaigns for the 2025 Hyundai Tucson Hybrid. Recalls are free to have fixed at a franchised dealer regardless of who owns the car now, but only if they were never done, so check the VIN of the specific car rather than trusting the model.
Hyundai Motor America (Hyundai) is recalling certain 2025-2026 Tucson Hybrid, Tucson Plug-In Hybrid Electric (PHEV), 2026 IONIQ 5, Santa Cruz, Kona, Palisade, Palisade Hybrid, Santa Fe, Santa Fe Hybrid, Sonata, Sonata Hybrid, and Tucson vehicles. Due to a software error, the instrument panel display
Risk: An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash.
Fix: The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters were mailed March 24, 2026. Owners may contact Hyundai's customer se
Hyundai Motor America (Hyundai) is recalling certain 2025-2026 Santa Cruz, Tucson, Tucson Hybrid, and Tucson Plug-In Hybrid Electric (PHEV) vehicles. Software in the front cameras may cause the forward collision avoidance system to activate prematurely and unexpectedly apply the brakes.
Risk: Unexpected braking increases the risk of a crash.
Fix: Dealers will update the front camera software, free of charge. Owner notification letters are expected to be mailed July 17, 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyunda
Hyundai Motor America (Hyundai) is recalling certain 2025-2026 Tucson, Tucson Hybrid, Tucson Plug-In Hybrid Electric (PHEV) vehicles. Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard
Risk: An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash.
Fix: The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed August 22, 2026. Owners may contact Hyunda
| Reliability raw | 82 | excellent |
|---|---|---|
| Longevity est. | 76 | good |
| Maintenance | 84 | excellent |
| Depreciation | 79 | good |
| Performance | 58 | average |
| Efficiency | 57 | average |
| Safety | 93 | excellent |
Percentile ranks against other SUVs in the catalog.
What stands behind each score for this car:
Owners have filed 135 complaints with NHTSA for this model-year, and forward collision avoidance is the most reported area with 29 of them (21%). There are 3 recalls on record. Check any specific car against its VIN before buying.
AVOIR scores its reliability 82/100 (excellent) from NHTSA recall campaigns and complaint density. That figure is a raw complaint count, not yet adjusted for sales volume, so a high-volume model scores worse than it deserves.
AVOIR scores its longevity 76/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2025 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: worth a look, because a solid ownership case with specific caveats below. Its overall ownership score is 77/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.