Reliability, what owners report, and what it costs to keep.
AVOIR's read: a solid ownership case with specific caveats below.
Owners have filed 28 complaints with NHTSA about the 2025 Chevrolet Silverado 2500, and it carries 1 recall. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Unknown or other | 6 | 21% |
| Power train | 3 | 11% |
| Engine | 2 | 7% |
| Structure | 2 | 7% |
| Electrical system | 2 | 7% |
| Power train | 1 | 4% |
| Power train | 1 | 4% |
| Visibility | 1 | 4% |
| Electrical system | 1 | 4% |
| Steering | 1 | 4% |
Verbatim from NHTSA complaint records, trimmed for length.
Engine failure shut off on idle. Engine bay shakes. It unsafe to drive no indication of engine failure
NHTSA complaint: Engine
During cold weather, temperatures below freezing, both sideview mirrors open fully extended contacting the fenders, sometimes open partially, sometimes open 3/4 of the way. Cycling the mirrors closed then open condition
NHTSA complaint: Unknown or other
While driving at a speed of around 40 mph on a paved city street in Bozeman, MT, I heard and felt a Super loud clunk in my Chevy engine transmission or drive train.. I immediately stopped to see if something ran into the
NHTSA complaint: Power train
While launching a boat. Truck was in park and boat off the trailer. I was out of truck 30' on the dock reaching for boat rope ( was a single person boat launch). I heard a loud pop and the truck went into the lake ti
NHTSA complaint: Power train
Safety Issue. The raised cruise control speed set button on the steering wheel is prone to being touched when rotating the steering wheel while making sharp turns when driving through parking lots at low speed. If the di
NHTSA complaint: Power train
Of If I turn on the truck the air conditioner doesn’t work. It takes around 30 mins to turn on . It’s summer time and I shouldn’t be going through this. It’s hot outside. I’m sweating my butt off.
NHTSA complaint: Visibility
Radio does not emit sound also canceling all warning noises for fuel level, turn signals, seat belts, open door in motion. This problem is not only a saftey hazard for drivers its a major annoyance. Honestly find it quit
NHTSA complaint: Electrical system
The infotainment system has not worked since day one and the entire dash and everything electrical sometimes malfunctions or doesn't work. The vehicle has been in the shop non stop for 8 months and it has not been fixed
NHTSA complaint: Electrical system
NHTSA lists 1 recall campaign for the 2025 Chevrolet Silverado 2500. Recalls are free to have fixed at a franchised dealer regardless of who owns the car now, but only if they were never done, so check the VIN of the specific car rather than trusting the model.
General Motors, LLC (GM) is recalling certain 2024-2025 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with the enhanced towing option and 20-inch accessory tire/wheel package. The tire information label may state the incorrect rear tire pressure, resulting in underinflated tires and
Risk: Driving with underinflated tires can increase the risk of a crash.
Fix: Dealers will inspect, update the engine control module (ECM) software, apply a tire label overlay, inflate tires to the correct pressure, and perform a tire pressure monitor system (TPMS) re-learn pro
| Reliability raw | 92 | excellent |
|---|---|---|
| Longevity est. | 79 | good |
| Maintenance | 46 | below average |
| Depreciation | 78 | good |
| Performance | 81 | excellent |
Percentile ranks against other pickup trucks in the catalog.
What stands behind each score for this car:
Owners have filed 28 complaints with NHTSA for this model-year, and unknown or other is the most reported area with 6 of them (21%). There is 1 recall on record. Check any specific car against its VIN before buying.
AVOIR scores its reliability 92/100 (excellent) from NHTSA recall campaigns and complaint density. That figure is a raw complaint count, not yet adjusted for sales volume, so a high-volume model scores worse than it deserves.
AVOIR scores its longevity 79/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2025 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: worth a look, because a solid ownership case with specific caveats below. Its overall ownership score is 75/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.