Reliability, what owners report, and what it costs to keep.
AVOIR's read: a solid ownership case with specific caveats below.
Owners have filed 34 complaints with NHTSA about the 2024 Volvo XC90 B5, and it carries no recalls. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Electrical system | 5 | 15% |
| Unknown or other | 4 | 12% |
| Electrical system | 3 | 9% |
| Back over prevention | 3 | 9% |
| Power train | 3 | 9% |
| Visibility | 2 | 6% |
| Service brakes | 2 | 6% |
| Service brakes | 1 | 3% |
| Electrical system | 1 | 3% |
| Electrical system | 1 | 3% |
Verbatim from NHTSA complaint records, trimmed for length.
My 2024 Volvo XC90 has experienced complete battery and electrical failure three times in approximately ten months. The failure pattern is identical each time. The battery discharges fully with no prior warning. A jump s
NHTSA complaint: Electrical system
On or about July 6, 2026, I observed water entering the passenger compartment of my 2024 Volvo XC90 at the right rear interior quarter trim panel, visible on opening the tailgate. I reported this to Volvo Car USA Custome
NHTSA complaint: Unknown or other
The bright trim strip along the front edge of the shifter panel in the center console of my 2024 Volvo XC90 has fractured in two places, leaving an exposed jagged edge adjacent to the cupholders. That edge lacerated my
NHTSA complaint: Unknown or other
The contact owns a 2024 Volvo XC90. The contact stated that while the vehicle was parked with the contact about to exit the vehicle, the vehicle rolled forward unexpectedly and crashed into the vehicle in front. The con
NHTSA complaint: Service brakes
At certain times during the day and evening the rear windows are hazy and sometimes hard to see out of.
NHTSA complaint: Visibility
The Infotainment Head Unit (IHU) on my 2024 Volvo XC90 has experienced repeated total system blackouts, spontaneous power-cycles, and critical thermal failures while operating at highway speeds (46–77 MPH). The IHU displ
NHTSA complaint: Electrical system
Driving on highway. Selected another route on map, but the screen lagged in response. Screen then went dark, shut off electronics on dashboard and infotainment, and AC turned off; seems like car also slowed down. Able to
NHTSA complaint: Electrical system
A software update (version 5.0.5) was complete on my 2024 Volvo XC90 at the end of March. The software was marketed in emails to have an enhanced infotainment display to support a safer experience. Since the upgrade, I
NHTSA complaint: Electrical system
| Reliability raw | 93 | excellent |
|---|---|---|
| Longevity est. | 80 | excellent |
| Maintenance | 64 | average |
| Depreciation | 53 | average |
| Performance | 62 | average |
| Efficiency | 41 | below average |
| Safety | 93 | excellent |
Percentile ranks against other SUVs in the catalog.
What stands behind each score for this car:
Owners have filed 34 complaints with NHTSA for this model-year, and electrical system is the most reported area with 5 of them (15%). No recalls are on record for it.
AVOIR scores its reliability 93/100 (excellent) from NHTSA recall campaigns and complaint density. That figure is a raw complaint count, not yet adjusted for sales volume, so a high-volume model scores worse than it deserves.
AVOIR scores its longevity 80/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2024 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: worth a look, because a solid ownership case with specific caveats below. Its overall ownership score is 72/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.