Reliability, what owners report, and what it costs to keep.
AVOIR's read: a solid ownership case with specific caveats below.
Owners have filed 41 complaints with NHTSA about the 2024 Jeep Grand Cherokee L, and it carries 8 recalls. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Electrical system | 7 | 17% |
| Electrical system | 6 | 15% |
| Air bags | 3 | 7% |
| Service brakes | 2 | 5% |
| Exterior lighting | 2 | 5% |
| Power train | 1 | 2% |
| Vehicle speed control | 1 | 2% |
| Suspension | 1 | 2% |
| Other/i am not sure | 1 | 2% |
| Service brakes | 1 | 2% |
Verbatim from NHTSA complaint records, trimmed for length.
Infotainment system with back up camera and comfort systems, hands free etc has a crack in the screen that occurred overnight with no severe changes in weather and no physical damage occurring to prompt large crack start
NHTSA complaint: Electrical system
Upon starting my vehicle, my dashboard began flashing errors. All the indicator lights were lighted up (power steering, engine, collision detection, traction). The mileage began blinking on and off. Both of the light ind
NHTSA complaint: Electrical system
While driving 45mph along a straight, open highway my vehicle suddenly shifted itself to park and stopped itself abruptly. I was then unable to shift the car out of park or move the brake or gas pedal or turn off the veh
NHTSA complaint: Power train
Vehicle accelerated without action . To dangerous speeding causing flipping of vehicle and harm to driver
NHTSA complaint: Vehicle speed control
No warning lamps were displayed relating to the recall. I was hit from behind while driving between 60 and 70MPH. I lost control and spun around twice before violently hitting a guard rail, perpendicular to the driver's
NHTSA complaint: Air bags
Dead Battery. The Telematics Bix Module (TBM) is failing to properly shut off when the car is parked. Therefore it induces a parasitic drain on the battery. We have had the battery replaced by the dealer. This proble
NHTSA complaint: Electrical system
Significant electrical issues. Screens randomly turn off and flicker which prevents driver from being able to see vehicle status including speed. Vehicle also has built in charge pad which over heats and concerned could
NHTSA complaint: Electrical system
September 2025 Collision (side impact) where airbags failed to deploy resulting in injury to driver and two children.
NHTSA complaint: Air bags
NHTSA lists 8 recall campaigns for the 2024 Jeep Grand Cherokee L. Recalls are free to have fixed at a franchised dealer regardless of who owns the car now, but only if they were never done, so check the VIN of the specific car rather than trusting the model.
Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee and Grand Cherokee L vehicles. A software error in the instrument panel cluster may cause the speedometer to display the incorrect vehicle speed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehic
Risk: Driving without knowing the vehicle's actual speed increases the risk of a crash.
Fix: Dealers will inspect and update the instrument panel cluster software as necessary, free of charge. Owner notification letters were mailed December 3, 2024. Owners may contact FCA customer service a
Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Fe
Risk: An air bag that does not deploy during a crash increases the risk of injury.
Fix: Dealers secured the connector, free of charge. All affected vehicles have been remedied. Owner notification letters were mailed December 17, 2024. Owners may contact FCA customer service at 1-800-8
Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee and Grand Cherokee L vehicles. The radiator crossmember bolts may not be properly secured, which can lead to improper air bag deployments and a fuel leak during a crash. As such, these vehicles fail to comply with the requirement
Risk: An improper air bag deployment can increase the risk of injury. A fuel leak can increase the risk of a fire.
Fix: Dealers will inspect and secure the crossmember bolts as necessary, free of charge. Owner notification letters were mailed January 9, 2025. Owners may contact FCA customer service at 1-800-853-1403.
Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Wagoneer, Grand Wagoneer, Grand Cherokee, and Grand Cherokee L vehicles. Incorrect software in the rearview camera module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federa
Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Fix: Dealers will update the rearview camera module software, free of charge. Owner notification letters were mailed January 21, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's nu
| Reliability raw | 83 | excellent |
|---|---|---|
| Longevity est. | 78 | good |
| Maintenance | 71 | good |
| Depreciation | 51 | average |
| Performance | 63 | average |
| Efficiency | 39 | below average |
| Safety | 92 | excellent |
Percentile ranks against other SUVs in the catalog.
What stands behind each score for this car:
Owners have filed 41 complaints with NHTSA for this model-year, and electrical system is the most reported area with 7 of them (17%). There are 8 recalls on record. Check any specific car against its VIN before buying.
AVOIR scores its reliability 83/100 (excellent) from NHTSA recall campaigns and complaint density. That figure is a raw complaint count, not yet adjusted for sales volume, so a high-volume model scores worse than it deserves.
AVOIR scores its longevity 78/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2024 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: worth a look, because a solid ownership case with specific caveats below. Its overall ownership score is 71/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.