Reliability, what owners report, and what it costs to keep.
AVOIR's read: a solid ownership case with specific caveats below.
Owners have filed 145 complaints with NHTSA about the 2024 Hyundai Santa Fe, and it carries 7 recalls. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Power train | 24 | 17% |
| Unknown or other | 20 | 14% |
| Electrical system | 9 | 6% |
| Tires | 6 | 4% |
| Service brakes | 5 | 3% |
| Unknown or other | 4 | 3% |
| Power train | 4 | 3% |
| Visibility/wiper | 4 | 3% |
| Power train | 4 | 3% |
| Forward collision avoidance | 4 | 3% |
Verbatim from NHTSA complaint records, trimmed for length.
Our vehicle does this all the time and has done so for almost two years. After starting the vehicle and then shifting to a gear, either drive or reverse. The vehicle does not always go into gear. When you take your foot
NHTSA complaint: Power train
Despite having the DCT software recall repaired, today the parking brake disengaged after the car was idling for a few minutes at my son’s school. It lurched forward, startling me, and then I was alerted that the emerge
NHTSA complaint: Service brakes
Currently unknown on how the fire started, but something under the hood caught fire
NHTSA complaint: Unknown or other
Our vehicle has twice gone from parking to drive and moved on its own! Both times almost running over my wife
NHTSA complaint: Unknown or other
2024 Hyundai Santa Fe VIN [XXX], June 2024 build, 62k miles. Vehicle experienced total loss of power and drive, matching NHTSA recall 24V-529 / 263 for DCT failure. Dealer is refusing to perform recall, refusing to provi
NHTSA complaint: Power train
2024 Hyundai Santa Fe gasoline model. My VIN was included in Hyundai Safety Recall 263 / NHTSA Recall 24V-529 involving the Transmission Control Unit and potential damage to the dual-clutch transmission. On September 25
NHTSA complaint: Electrical system
On multiple occasions the error “transmission system error check transmission oil immediately” Have taken vehicle to dealership 3 separate times. Believe entire unit to be faulty
NHTSA complaint: Power train
The 2024 Caligraphy trim line, has a unique illumination for all dash controls that control; AC, seat heat, seat AC, fan AC, steering wheel heat, ect. Each of these controls are illuminated with a dull Amber color that i
NHTSA complaint: Exterior lighting
NHTSA lists 7 recall campaigns for the 2024 Hyundai Santa Fe. Recalls are free to have fixed at a franchised dealer regardless of who owns the car now, but only if they were never done, so check the VIN of the specific car rather than trusting the model.
Hyundai Motor America (Hyundai) is recalling certain 2024 Santa Fe vehicles. The rearview camera image may be obstructed by a trailer parking assist message. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: An obstructed rearview camera image reduces rearward visibility and increases the risk of a crash or injury.
Fix: Hyundai will release an over-the-air (OTA) software update. Owner notification letters were mailed beginning May 31, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's n
Hyundai Motor America (Hyundai) is recalling certain 2024 Santa Fe vehicles. A software error in the transmission control unit may result in a vehicle roll away when the vehicle is in PARK.
Risk: A vehicle roll away increases the risk of a crash or injury.
Fix: Owners are advised to use the emergency parking brake after parking their vehicles. Hyundai will release an over-the-air (OTA) software update for the transmission control unit. In addition, dealers
Hyundai Motor America (Hyundai) is recalling certain 2024 Santa Fe and Santa Fe HEV vehicles. The main floor wiring harness may chafe against the passenger-side second-row bench seat assembly and become damaged, which can cause the air bags to deploy unintentionally or prevent the air bags from dep
Risk: An air bag that deploys unintentionally can increase the risk of an injury. An air bag that does not deploy as intended can increase the risk of injury in a crash.
Fix: Dealers will inspect and repair, or replace the wiring harness as necessary, free of charge. Owner notification letters were mailed August 22, 2024. Owners may contact Hyundai customer service at 1-
Hyundai Motor America (Hyundai) is recalling certain 2024 Santa Fe and Santa Fe Hybrid vehicles. The overhead console rear sunshade switch knob may not be fully recessed, which can result in unintentional closing of the sunshade. As such, these vehicles fail to comply with the requirements of Feder
Risk: A sunshade that closes unexpectedly can increase the risk of injury.
Fix: Dealers will replace the switch knobs, free of charge. Owner notification letters were mailed December 2, 2025. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for t
| Reliability raw | 77 | good |
|---|---|---|
| Longevity est. | 74 | good |
| Maintenance | 81 | excellent |
| Depreciation | 66 | good |
| Performance | 67 | good |
| Efficiency | 41 | below average |
| Safety | 80 | excellent |
Percentile ranks against other SUVs in the catalog.
What stands behind each score for this car:
Owners have filed 145 complaints with NHTSA for this model-year, and power train is the most reported area with 24 of them (17%). There are 7 recalls on record. Check any specific car against its VIN before buying.
AVOIR scores its reliability 77/100 (good) from NHTSA recall campaigns and complaint density. That figure is a raw complaint count, not yet adjusted for sales volume, so a high-volume model scores worse than it deserves.
AVOIR scores its longevity 74/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2024 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: worth a look, because a solid ownership case with specific caveats below. Its overall ownership score is 72/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.