Reliability, what owners report, and what it costs to keep.
AVOIR's read: a solid ownership case with specific caveats below.
Owners have filed 26 complaints with NHTSA about the 2024 Chrysler Pacifica Hybrid, and it carries no recalls. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Power train | 6 | 23% |
| Engine | 5 | 19% |
| Power train | 4 | 15% |
| Electrical system | 2 | 8% |
| Unknown or other | 2 | 8% |
| Power train | 2 | 8% |
| Service brakes | 1 | 4% |
| Steering | 1 | 4% |
| Engine | 1 | 4% |
| Forward collision avoidance | 1 | 4% |
Verbatim from NHTSA complaint records, trimmed for length.
The contact owns a 2024 Chrysler Pacifica Plug-In Hybrid. The contact stated that on several occasions while the vehicle was stopped, the gear selector was twisted to select a different gear; however, the response was si
NHTSA complaint: Power train
A Concerning Safety Issue with the Chrysler Pacifica Hybrid Last week, I experienced a serious safety incident with my newly purchased Chrysler Pacifica Hybrid that I feel compelled to share. Just a mile from my home, my
NHTSA complaint: Electrical system
I was driving at a speed of about 60 KM per hour .(The vehicle is just 8000 km on it.) The vehicle suddenly gave some sort of warning and engine shut down on the road.,and vehicle stalled in the centre of the road causin
NHTSA complaint: Engine
Just bought the car from Bill Luke dealership and was driving it home. Within 15 miles of driving it from the dealership while on the highway the engine just stalled and quit on us. We managed to somehow pull to the side
NHTSA complaint: Engine
dash reads Stop safely engine will shut off soon. Just before that the driver will loose power steering and brakes for a second. no acceleration or ability to stop safely have to just role and pray.
NHTSA complaint: Service brakes
I bought a 2024 Chrysler Pacifica Hybrid Pinnacle [XXX]. On [XXX] I was driving. I was on a busy six lane road when the engine stopped working. The dash display showed a message to the effect of "Stop safely, vehicle eng
NHTSA complaint: Engine
I purchased a brand new 2024 Chrysler Pacifica Hybrid on September 23th 2024. It was delivered the next day and after driving just for 2-3 miles, the vehicle gave me a warning that the was serious issue and the vehicle w
NHTSA complaint: Unknown or other
Got “Stop Safely Vehicle Will shut off soon” message twice. Vehicle shut off both times.
NHTSA complaint: Power train
| Reliability raw | 68 | good |
|---|---|---|
| Longevity est. | 70 | good |
| Maintenance | 76 | good |
| Depreciation | 68 | good |
| Performance | 58 | average |
| Efficiency | 52 | average |
| Safety | 93 | excellent |
Percentile ranks against other minivans & vans in the catalog.
What stands behind each score for this car:
Owners have filed 26 complaints with NHTSA for this model-year, and power train is the most reported area with 6 of them (23%). No recalls are on record for it.
AVOIR scores its reliability 68/100 (good) from NHTSA recall campaigns and complaint density. That figure is a raw complaint count, not yet adjusted for sales volume, so a high-volume model scores worse than it deserves.
AVOIR scores its longevity 70/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2024 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: worth a look, because a solid ownership case with specific caveats below. Its overall ownership score is 70/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.