Reliability, what owners report, and what it costs to keep.
AVOIR's read: running costs are the problem rather than the car itself.
Owners have filed 40 complaints with NHTSA about the 2024 Chevrolet Suburban, and it carries 1 recall. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Engine | 13 | 33% |
| Engine and engine cooling | 6 | 15% |
| Power train | 4 | 10% |
| Unknown or other | 2 | 5% |
| Power train | 2 | 5% |
| Power train | 1 | 3% |
| Steering | 1 | 3% |
| Visibility/wiper | 1 | 3% |
| Electrical system | 1 | 3% |
| Service brakes | 1 | 3% |
Verbatim from NHTSA complaint records, trimmed for length.
Vehicle brought to Chevrolet dealer for recall# N252494000 at 27,626 miles. Vehicle passed inspection and oil replaced per recall. Despite engine passing and recall complete the engine failed at 29,861 miles requiring an
NHTSA complaint: Engine
This an addendum to my original submission. Took my 2024 Chevy Suburban the the dealership XXX, my engine making unusual noises. Due to the severity of the sounds vehicle was towed to dealership in [XXX] INFORMATION REDA
NHTSA complaint: Engine
Initial indicators lead to engine failure as a result of defective part internal to the engine.
NHTSA complaint: Engine
Transmission faulty, loud, clunky and hard shifting! Service transmission now alert and code P0747
NHTSA complaint: Power train
The contact owns a 2024 Chevrolet Suburban. The contact stated that while driving at approximately 30 MPH, the steering wheel locked at an angle, and the message "Power Steering Not Active" was displayed, causing the veh
NHTSA complaint: Steering
On May 2, 2026, while the vehicle was in operation, the engine suddenly shut off without warning. At the time of failure, the instrument panel remained illuminated; however, the vehicle would not restart. In an effort t
NHTSA complaint: Engine
1. Sunroof 2. Driving on 81 N slightly past the Middlesex exit at highway speeds. My 4 minor children and I heard what sounded like a large balloon popping inside my car. Upon further inspection, my sunroof spontaneous
NHTSA complaint: Unknown or other
The vehicle would jerk when changing gears and would have a rattle and vibration when accelerating.
NHTSA complaint: Power train
NHTSA lists 1 recall campaign for the 2024 Chevrolet Suburban. Recalls are free to have fixed at a franchised dealer regardless of who owns the car now, but only if they were never done, so check the VIN of the specific car rather than trusting the model.
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing d
Risk: Engine failure increases the risk of a crash.
Fix: Dealers will inspect the engine, and as necessary, repair or replace the engine. For vehicles that pass inspection, dealers will add higher viscosity oil, install 6 oil fill cap, replace the oil filt
| Reliability raw | 92 | excellent |
|---|---|---|
| Longevity est. | 82 | excellent |
| Maintenance | 57 | average |
| Depreciation | 36 | below average |
| Performance | 81 | excellent |
| Efficiency | 28 | below average |
| Safety | 73 | good |
Percentile ranks against other SUVs in the catalog.
What stands behind each score for this car:
Owners have filed 40 complaints with NHTSA for this model-year, and engine is the most reported area with 13 of them (33%). There is 1 recall on record. Check any specific car against its VIN before buying.
AVOIR scores its reliability 92/100 (excellent) from NHTSA recall campaigns and complaint density. That figure is a raw complaint count, not yet adjusted for sales volume, so a high-volume model scores worse than it deserves.
AVOIR scores its longevity 82/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2024 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: skip unless cheap, because running costs are the problem rather than the car itself. Its overall ownership score is 68/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.