Reliability, what owners report, and what it costs to keep.
AVOIR's read: a solid ownership case with specific caveats below.
Owners have filed 29 complaints with NHTSA about the 2024 Cadillac XT4, and it carries 1 recall. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Fuel/propulsion system | 5 | 17% |
| Forward collision avoidance | 3 | 10% |
| Service brakes | 2 | 7% |
| Visibility/wiper | 2 | 7% |
| Steering | 1 | 3% |
| Power train | 1 | 3% |
| Service brakes | 1 | 3% |
| Electrical system | 1 | 3% |
| Power train | 1 | 3% |
| Power train | 1 | 3% |
Verbatim from NHTSA complaint records, trimmed for length.
I was driving down the road and my vehicle lost power and quit running. Luckily I was in the lane closest to the shoulder and was able to pull over on the shoulder and was not able to restart my vehicle, but had this ha
NHTSA complaint: Fuel/propulsion system
Automatic emergency braking activated on three separate occasions when there weren’t any reasons for it to engage, additionally if there were any cars behind me I would have been rear ended since they would not have anti
NHTSA complaint: Forward collision avoidance
The vehicle has a chronic defect causing rapid, repeating front-end suspension and steering assembly failures. The right front strut and mount failed and were replaced under warranty twice in 2025 (at 29,968 miles and 35
NHTSA complaint: Steering
Vehicle died leaving the doctor's office due to faulty fuel pump driver control module. Upon research found that this has been an ongoing issue for several years affecting many GM vehicles. Vehicle can stall at any time
NHTSA complaint: Fuel/propulsion system
I was getting out of a parking lot with my 3 kids and the car shut off right in the middle of the entrance/exit of the lot blocking anyone from coming in or out. The car would not go into neutral to move it, making it un
NHTSA complaint: Fuel/propulsion system
Problem with the fuel pump control module. Car broke down in front of my neighbor’s house. Now there is a problem with the transmission. It is slipping and there’s a clunking noise.
NHTSA complaint: Power train
Had three different incidents: 1st occurrence was at a red light and vehicle stalled and would not restart. Jumped the vehicle and went on my way. 2nd time was traveling at 40 mph and engine killed. Jumped it again and i
NHTSA complaint: Fuel/propulsion system
High-pitched squeal under light braking at low speeds (under 10 mph), typically occurring during the first few stops of the day...Dealer stated TSB Numbers: 20-NA-002 or MC-10232149-0001 only refers to 2020 model year.
NHTSA complaint: Service brakes
NHTSA lists 1 recall campaign for the 2024 Cadillac XT4. Recalls are free to have fixed at a franchised dealer regardless of who owns the car now, but only if they were never done, so check the VIN of the specific car rather than trusting the model.
General Motors, LLC (GM) is recalling certain 2024 Cadillac XT4 and Chevrolet Malibu vehicles. The vehicles may have the wrong owner's manual in the glove box. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchora
Risk: The wrong owner's manual may contain inaccurate information about vehicle functions and other safety relevant information, which could lead to improper operation of the vehicle and increase the risk o
Fix: Dealers will provide owners with the correct manual, free of charge. Owner notification letters were mailed August 26, 2024. Owners may contact Cadillac's customer service at 1-800-458-8006 and Chev
| Reliability raw | 96 | excellent |
|---|---|---|
| Longevity est. | 80 | excellent |
| Maintenance | 72 | good |
| Depreciation | 52 | average |
| Performance | 62 | average |
| Efficiency | 42 | below average |
Percentile ranks against other SUVs in the catalog.
What stands behind each score for this car:
Owners have filed 29 complaints with NHTSA for this model-year, and fuel/propulsion system is the most reported area with 5 of them (17%). There is 1 recall on record. Check any specific car against its VIN before buying.
AVOIR scores its reliability 96/100 (excellent) from NHTSA recall campaigns and complaint density. That figure is a raw complaint count, not yet adjusted for sales volume, so a high-volume model scores worse than it deserves.
AVOIR scores its longevity 80/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2024 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: worth a look, because a solid ownership case with specific caveats below. Its overall ownership score is 73/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.