Reliability, what owners report, and what it costs to keep.
AVOIR's read: it scores well across the board with no single weak engine.
Owners have filed 55 complaints with NHTSA about the 2024 Acura ZDX, and it carries 5 recalls. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Unknown or other | 8 | 15% |
| Service brakes | 7 | 13% |
| Forward collision avoidance | 7 | 13% |
| Back over prevention | 4 | 7% |
| Service brakes | 3 | 5% |
| Service brakes | 3 | 5% |
| Back over prevention | 2 | 4% |
| Electrical system | 2 | 4% |
| Electrical system | 2 | 4% |
| Structure | 1 | 2% |
Verbatim from NHTSA complaint records, trimmed for length.
The shark-fin antenna housing on my Acura ZDX appears to have a defect in the way it is secured to the vehicle. The housing can separate from the roof during normal vehicle operation, creating a road hazard and potential
NHTSA complaint: Structure
Approximately three weeks ago, following a manufacturer-issued software update, the AcuraLink connected services app stopped functioning on my 2024 Acura ZDX. This outage has disabled OnStar-connected safety features inc
NHTSA complaint: Unknown or other
CONTEMPORANEOUS NOTE 2024 ACURA ZDX – AWD - NHTSA Recall No. 26V306000 Date: XXX Time: 12:25 PM On XXX at approximately 12:25 PM, I contacted Miami Acura Service at [XXX] to schedule the recently issued rear-view camera
NHTSA complaint: Electrical system
The contact owns a 2024 Acura ZDX. The contact received notification for NHTSA Campaign Number: 26V306000 (Back Over Prevention); however, the part to complete the recall repair was unavailable. The contact stated that t
NHTSA complaint: Back over prevention
The contact owns a 2024 Acura ZDX. The contact received notice of NHTSA Campaign Number: 26V306000 (Back Over Prevention). The contact stated that while in reverse(R), the rear-view camera became inoperable with a red or
NHTSA complaint: Back over prevention
The braking system does not engage properly and is worse in the rain. When adaptive cruise control is on, the car does not slow down at every instance when there is a car in front slowing down. When the car finally reali
NHTSA complaint: Service brakes
My 2024 Acura ZDX has an intermittent braking-related malfunction that causes the vehicle to jerk unexpectedly while slowing or stopping. The problem has occurred in stop-and-go traffic, on hills, and while reversing. Th
NHTSA complaint: Electrical system
My 2024 Acura ZDX A-Spec is impacted by the NHTSA Campaign Number 26V112000 (blank instrument panel/rearview camera). I took the vehicle to the dealership for the recall software update. The service invoice explicitly st
NHTSA complaint: Electrical system
NHTSA lists 5 recall campaigns for the 2024 Acura ZDX. Recalls are free to have fixed at a franchised dealer regardless of who owns the car now, but only if they were never done, so check the VIN of the specific car rather than trusting the model.
Acura (American Honda Motor Co.) is recalling certain 2024 Acura ZDX All-Wheel Drive vehicles. The anti-lock brake system (ABS) may activate unexpectedly and release brake pressure in the vehicle's service brake system.
Risk: A release of brake pressure can cause a loss of braking ability, increasing the risk of a crash.
Fix: The electronic brake control module software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed September 26, 2024. Owners ma
Honda (American Honda Motor Co.) is recalling certain 2024 Acura ZDX vehicles. The front passenger stabilizer bar bracket bolts may become loose and detach from the frame, which can damage the high voltage cables or EV battery coolant lines.
Risk: Damaged high voltage cables or EV battery coolant lines can cause a loss of drive power, increasing the risk of a crash.
Fix: Dealers will inspect and tighten the bolts, and repair the stabilizer bar and bracket, high voltage cables, and EV battery coolant lines as necessary, free of charge. Owner notification letters were
Honda (American Honda Motor Co.) is recalling certain 2024 Acura ZDX vehicles. The passenger-side front stabilizer bar bracket bolts may have been improperly tightened, which can allow the bolts to loosen and separate from the vehicle frame. A detached stabilizer bar or bracket can damage the vehi
Risk: Damaged cables or coolant lines can result in a vehicle shutdown, causing a loss of drive power and increasing the risk of a crash.
Fix: Dealers will inspect and tighten the bolts, and repair the stabilizer bar and bracket, high voltage cables, and EV battery coolant lines as necessary, free of charge. Owner notification letters were
Honda (American Honda Motor Co.) is recalling certain 2024 Acura ZDX and Prologue vehicles. Due to a software error, the instrument panel display may fail. Additionally, a software error may cause the rearview camera to display a blank screen when the vehicle is in reverse. As such, these vehicles f
Risk: An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash or injury. Additionally, the loss of the rearview c
Fix: Dealers will update the vehicle radio control module software, free of charge. Owner letters were mailed April 22, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers
| Reliability raw | 82 | excellent |
|---|---|---|
| Longevity est. | 82 | excellent |
| Maintenance | 88 | excellent |
| Depreciation | 48 | below average |
| Performance | 85 | excellent |
| Efficiency | 84 | excellent |
| Safety | 100 | excellent |
Percentile ranks against other SUVs in the catalog.
What stands behind each score for this car:
Owners have filed 55 complaints with NHTSA for this model-year, and unknown or other is the most reported area with 8 of them (15%). There are 5 recalls on record. Check any specific car against its VIN before buying.
AVOIR scores its reliability 82/100 (excellent) from NHTSA recall campaigns and complaint density. That figure is a raw complaint count, not yet adjusted for sales volume, so a high-volume model scores worse than it deserves.
AVOIR scores its longevity 82/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2024 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: buy, because it scores well across the board with no single weak engine. Its overall ownership score is 81/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.