Reliability, what owners report, and what it costs to keep.
AVOIR's read: a solid ownership case with specific caveats below.
Owners have filed 39 complaints with NHTSA about the 2023 Volvo XC90 B5, and it carries no recalls. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Electrical system | 4 | 10% |
| Unknown or other | 3 | 8% |
| Service brakes | 3 | 8% |
| Back over prevention | 3 | 8% |
| Electrical system | 2 | 5% |
| Latches/locks/linkages | 2 | 5% |
| Visibility/wiper | 2 | 5% |
| Back over prevention | 2 | 5% |
| Electrical system | 1 | 3% |
| Lane departure | 1 | 3% |
Verbatim from NHTSA complaint records, trimmed for length.
The car recently received a 5.05 update of the infotainment system. Since then, the infotainment system would be shut off and auto-restarts itself during driving every 10 or 15 minutes. The car would lose all the functio
NHTSA complaint: Electrical system
While the vehicle was parked, the trunk opened and the alarm sounded. Using the buttons on the trunk, I shut the trunk and locked the car. A few moments later, the trunk opened and the alarm sounded again. This contin
NHTSA complaint: Electrical system
On the morning of January 12, 2026, I attempted to unplug my 2023 Volvo XC90 Recharge (plug-in hybrid) from my home charging station in order to drive to an appointment. I had turned on the climate control remotely from
NHTSA complaint: Electrical system
I was driving on the internstate and my blind spot indicator came on and stayed on even though there were no cars in my blind spot. I needed to change lanes and tried to despite the blind spot indicator being on and the
NHTSA complaint: Lane departure
Two wheels have cracked in the span of a few weeks. There was no accident or incident that could have caused the cracks. There are mentions online of this issue in several countries but Volvo has not issued a recall or
NHTSA complaint: Wheels
While driving in a parking lot going around 15 mph my drivers side door opened. No warning, no alarms just fully ajar swung open. Fortunately I was going 15 mph, Im glad I had my seatbelt on and that no one was crossing
NHTSA complaint: Latches/locks/linkages
Odometer Fraud. The contact purchased a 2023 Volvo XC90 on [XXX]. The vehicle was purchased from Guaranteed Motor Cars in Palos Hills, IL. The contact discovered that there was a mileage discrepancy. The vehicle was a de
NHTSA complaint: Electrical system
We lease this car from Volvo and are the first and only owners of the vehicle. No history of collision or accidents. The vehicle has a rear backup camera. The camera system also allows the option to select a 360-degree,
NHTSA complaint: Visibility/wiper
| Reliability raw | 86 | excellent |
|---|---|---|
| Longevity est. | 77 | good |
| Maintenance | 64 | average |
| Depreciation | 53 | average |
| Performance | 62 | average |
| Efficiency | 42 | below average |
| Safety | 93 | excellent |
Percentile ranks against other SUVs in the catalog.
What stands behind each score for this car:
Owners have filed 39 complaints with NHTSA for this model-year, and electrical system is the most reported area with 4 of them (10%). No recalls are on record for it.
AVOIR scores its reliability 86/100 (excellent) from NHTSA recall campaigns and complaint density. That figure is a raw complaint count, not yet adjusted for sales volume, so a high-volume model scores worse than it deserves.
AVOIR scores its longevity 77/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2023 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: worth a look, because a solid ownership case with specific caveats below. Its overall ownership score is 70/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.