Reliability, what owners report, and what it costs to keep.
AVOIR's read: a solid ownership case with specific caveats below.
Owners have filed 43 complaints with NHTSA about the 2023 Volvo XC40 B4, and it carries no recalls. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Back over prevention | 9 | 21% |
| Unknown or other | 4 | 9% |
| Electrical system | 4 | 9% |
| Service brakes | 3 | 7% |
| Forward collision avoidance | 2 | 5% |
| Visibility/wiper | 2 | 5% |
| Electrical system | 1 | 2% |
| Lane departure | 1 | 2% |
| Electrical system | 1 | 2% |
| Electrical system | 1 | 2% |
Verbatim from NHTSA complaint records, trimmed for length.
Vehicle has 26k miles on it and is under mfr warranty. Dealer-covered warranty has included five (5) visits to address electrical issues with the most recently being 8/13/26. Dealer "system reflash" is not solving the pr
NHTSA complaint: Electrical system
The car speeds up from 30mph around a curve when the adaptive speed control loses sight of the vehicle ahead of me. A speed of 55mph on the curve posted at 30mph is dangerous. The dealer says “oh just turn off the cris
NHTSA complaint: Forward collision avoidance
The contact owns a 2023 Volvo XC40. The contact stated that the rearview camera image was directed downward towards the bumper and the ground. The rearview camera image was not displaying within a normal viewing range, m
NHTSA complaint: Back over prevention
I was driving northbound on XXX, driving from [XXX] to [XXX]. I was driving in the left most lane and was approaching an area of the highway where there was construction currently in progress to my left (this was where C
NHTSA complaint: Lane departure
While I was driving, the infotainment system turned itself off twice during the same trip. First time was on a highway and was extremely scary. I wasn’t in a place I could easily pull over to assess. Both the main screen
NHTSA complaint: Electrical system
NHTSA Vehicle Safety Complaint – 2023 Volvo XC40 Recharge Plus Vehicle: 2023 Volvo XC40 Recharge Plus BEV VIN: [[XXX]] Date of Incident: [XXX Approximate Mileage: [26,9333] Location: [[XXX]] – occurred while going downhi
NHTSA complaint: Service brakes
I pulled into a parking spot with a concrete barrier pole at a pharmacy to pick up my sister. I had my foot on the brake while she was getting into the vehicle when the vehicle suddenly accelerated forward crashing into
NHTSA complaint: Electrical system
I am submitting this complaint to report a persistent safety-related defect in my 2023 Volvo XC40. Since the vehicle was purchased, the infotainment system has repeatedly crashed while the vehicle is in operation, at tim
NHTSA complaint: Visibility/wiper
| Reliability raw | 87 | excellent |
|---|---|---|
| Longevity est. | 78 | good |
| Maintenance | 80 | excellent |
| Depreciation | 82 | excellent |
| Performance | 52 | average |
| Efficiency | 45 | below average |
| Safety | 93 | excellent |
Percentile ranks against other SUVs in the catalog.
What stands behind each score for this car:
Owners have filed 43 complaints with NHTSA for this model-year, and back over prevention is the most reported area with 9 of them (21%). No recalls are on record for it.
AVOIR scores its reliability 87/100 (excellent) from NHTSA recall campaigns and complaint density. That figure is a raw complaint count, not yet adjusted for sales volume, so a high-volume model scores worse than it deserves.
AVOIR scores its longevity 78/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2023 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: worth a look, because a solid ownership case with specific caveats below. Its overall ownership score is 77/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.