Reliability, what owners report, and what it costs to keep.
AVOIR's read: a solid ownership case with specific caveats below.
Owners have filed 27 complaints with NHTSA about the 2023 Infiniti QX60, and it carries 3 recalls. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Unknown or other | 3 | 11% |
| Service brakes | 2 | 7% |
| Electrical system | 2 | 7% |
| Fuel/propulsion system | 2 | 7% |
| Engine | 1 | 4% |
| Seats | 1 | 4% |
| Seats | 1 | 4% |
| Fuel system | 1 | 4% |
| Lane departure | 1 | 4% |
| Visibility/wiper | 1 | 4% |
Verbatim from NHTSA complaint records, trimmed for length.
The car locked with the keys inside. This has happened multiple times. My young children were strapped into their car seats outside in the summer heat when the door locked with the keys inside. We had to have firemen/p
NHTSA complaint: Unknown or other
Sunroof Shattered into pieces without any object collision with Dealer refusing to change even though it was under warranty even though it was not due to any external object hitting or nothing. just shattering.
NHTSA complaint: Unknown or other
I've had multiple instances of electrical "shorts" with the vehicle resulting in the sonar system setting off warnings while driving on the highway and having to be replaced twice; the driver mirror shorted and had to be
NHTSA complaint: Electrical system
The vehicle will randomly lurch forward quite a few inches after being placed in park - and even after the door has been opened, regardless of whether the car is parked on flat ground or on an incline, and regardless of
NHTSA complaint: Engine
Power button works from third row when pushed. Even with weight in the seat the middle row can move freely on the track.
NHTSA complaint: Seats
This vehicle has ~43k miles and in the shop 3 times. Once I had computer issues and was replaced, and twice now to replace the fuel pump. First instance, I was at a stop sign and tried to accelerate but the car wouldn't
NHTSA complaint: Fuel/propulsion system
We leased a 2023 Infiniti QX60 in May 2023. After the birth of our third child recently in 2025, we discovered that when two car seats are installed in the second row using seat belts (as required), the seats cannot be
NHTSA complaint: Seats
While driving my qx60 with my wife and 8month baby inside, car stalled twice on feb 15th and March 22nd , felt like it had an empty fuel tank , car stopped in traffic , had to pull baby, my wife and I to shoulder and lea
NHTSA complaint: Fuel/propulsion system
NHTSA lists 3 recall campaigns for the 2023 Infiniti QX60. Recalls are free to have fixed at a franchised dealer regardless of who owns the car now, but only if they were never done, so check the VIN of the specific car rather than trusting the model.
Nissan North America, Inc. (Nissan) is recalling certain 2023 Infiniti QX60 vehicles. The second-row adjustable seat may extend past the intended rear stopper point and may be difficult to move, become stuck, or fail to lock in the correct position.
Risk: A seat that becomes stuck or fails to lock in a secured position may not properly restrain the occupant during a crash, increasing their risk of injury.
Fix: Dealers will remove and replace the second-row seat, free of charge. Owner notification letters are expected to be mailed April 14, 2023. Owners may contact Nissan's customer service at 1-800-867-76
Nissan North America, Inc. (Nissan) is recalling certain 2023 Rogue, Pathfinder, and Infiniti QX60 vehicles. The driver's powered seat may not be fully secured to the seat frame, causing the seat frame welds to detach from the rear inboard seat bracket.
Risk: An unsecured seat with broken welds may not properly restrain an occupant during a crash, increasing the risk of injury.
Fix: Dealers will inspect the driver's seat rail clearance, and if necessary, replace the driver's seat cushion frame, free of charge. Owner notification letters are expected to be mailed June 10, 2023.
Nissan North America, Inc. (Nissan) is recalling certain 2022-2024 Infiniti QX60 vehicles. When driving at certain high speeds, the Adaptive Front-Light System (AFS) may incorrectly adjust the headlights downward.
Risk: Incorrectly adjusted headlights can reduce visibility, increasing the risk of a crash.
Fix: Dealers will reconfigure the Intelligent Power Distribution Module (IPDM) settings, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact Nissan customer servic
| Reliability raw | 89 | excellent |
|---|---|---|
| Longevity est. | 81 | excellent |
| Maintenance | 73 | good |
| Depreciation | 45 | below average |
| Performance | 67 | good |
| Efficiency | 38 | below average |
| Safety | 100 | excellent |
Percentile ranks against other SUVs in the catalog.
What stands behind each score for this car:
Owners have filed 27 complaints with NHTSA for this model-year, and unknown or other is the most reported area with 3 of them (11%). There are 3 recalls on record. Check any specific car against its VIN before buying.
AVOIR scores its reliability 89/100 (excellent) from NHTSA recall campaigns and complaint density. That figure is a raw complaint count, not yet adjusted for sales volume, so a high-volume model scores worse than it deserves.
AVOIR scores its longevity 81/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2023 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: worth a look, because a solid ownership case with specific caveats below. Its overall ownership score is 73/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.