Reliability, what owners report, and what it costs to keep.
AVOIR's read: a solid ownership case with specific caveats below.
Owners have filed 33 complaints with NHTSA about the 2023 Hyundai Tucson Hybrid, and it carries no recalls. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Unknown or other | 4 | 12% |
| Engine | 4 | 12% |
| Visibility/wiper | 3 | 9% |
| Power train | 3 | 9% |
| Electrical system | 2 | 6% |
| Power train | 2 | 6% |
| Visibility | 2 | 6% |
| Electrical system | 1 | 3% |
| Electrical system | 1 | 3% |
| Power train | 1 | 3% |
Verbatim from NHTSA complaint records, trimmed for length.
I am reporting a critical Exhaust Gas Recirculation (EGR) valve failure on my 2023 Hyundai Tucson Hybrid. The failure resulted in an immediate loss of engine power, reduced vehicle performance, reduced fuel efficiency, a
NHTSA complaint: Electrical system
Vehicle exhibits a dangerous 2-to-3-second delay/total loss of accelerator response at low speeds or rolling stops (5–15 mph). When stepping on the gas pedal to pull into traffic or make a turn, the vehicle hesitates com
NHTSA complaint: Power train
While driving, I am repeatedly receiving a sudden “trunk open” warning on the dashboard. This warning is often accompanied by a loud noise, which can be startling and distracting while the vehicle is in motion. The abrup
NHTSA complaint: Unknown or other
1. Sometimes vehicle does not start. Only starts if battery reset button pushed. 2. Sometimes vehicle while moving has delayed braking after juddering. Only stops when car stopped and restarted. 3. Sometimes vehicle whil
NHTSA complaint: Electrical system
Horn does not work. On going issue with this model per Hyundai Tucson forum.
NHTSA complaint: Electrical system
On June 3, 2025, I experienced a terrifying and dangerous incident while driving my 2023 Hyundai Tucson Hybrid on a three-lane road at approximately 50 mph. Without any warning, the gas pedal became completely unresponsi
NHTSA complaint: Power train
The windshield had a minuscule chip at the edge and it developed into a big crack. It seems like product defect and maybe dangerous.
NHTSA complaint: Visibility/wiper
The contact owns a 2023 Hyundai Tucson. The contact stated that while driving approximately 60 MPH, there was a loud explosion coming from the roof of the vehicle. The contact pulled over to the side of the road and disc
NHTSA complaint: Visibility
| Reliability raw | 84 | excellent |
|---|---|---|
| Longevity est. | 77 | good |
| Maintenance | 84 | excellent |
| Depreciation | 79 | good |
| Performance | 58 | average |
| Efficiency | 59 | average |
| Safety | 80 | excellent |
Percentile ranks against other SUVs in the catalog.
What stands behind each score for this car:
Owners have filed 33 complaints with NHTSA for this model-year, and unknown or other is the most reported area with 4 of them (12%). No recalls are on record for it.
AVOIR scores its reliability 84/100 (excellent) from NHTSA recall campaigns and complaint density. That figure is a raw complaint count, not yet adjusted for sales volume, so a high-volume model scores worse than it deserves.
AVOIR scores its longevity 77/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2023 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: worth a look, because a solid ownership case with specific caveats below. Its overall ownership score is 77/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.