Reliability, what owners report, and what it costs to keep.
AVOIR's read: a solid ownership case with specific caveats below.
Owners have filed 70 complaints with NHTSA about the 2022 Volkswagen Atlas Cross Sport, and it carries 7 recalls. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Service brakes | 12 | 17% |
| Engine | 7 | 10% |
| Air bags | 7 | 10% |
| Electrical system | 5 | 7% |
| Exterior lighting | 3 | 4% |
| Forward collision avoidance | 3 | 4% |
| Unknown or other | 3 | 4% |
| Electrical system | 3 | 4% |
| Unknown or other | 2 | 3% |
| Engine | 2 | 3% |
Verbatim from NHTSA complaint records, trimmed for length.
I am filing a safety complaint regarding my 2022 Volkswagen Atlas Cross Sport, VIN: [XXX] The vehicle was purchased new in October 2021. Volkswagen issued Recall 13i4 / NHTSA Campaign 22V-753 for certain Atlas Cross S
NHTSA complaint: Engine
The daytime running light on the passenger side is out. The entire headlight assembly and bumper have to be removed to repair this. It will cost 1400 to repair. This is a safety issue and should be covered by Volkswagen.
NHTSA complaint: Exterior lighting
Description of Fault This vehicle exhibits a recurring, intermittent failure of the electronic throttle control system. Three distinct symptom patterns have been observed: 1.Throttle non-responsive at stop-start (approx.
NHTSA complaint: Electrical system
Got the PCV valve repaired on February 13th and on February 18th the EPC light came on. The 2022 Volkswagen Atlas was taken to dealership and said the charge air inlet and the diverter valve leaking oil. Recommended to r
NHTSA complaint: Unknown or other
Vehicle shimmies/shakes when braking of speeds over 50 mph. It is currently at the VW service center and was informed the Electro-Mechanical Steering gear needs to be replaced. The repair tech also said that he wasn't
NHTSA complaint: Steering
Rear camera, back over prevention system malfunction. Rearview camera image does not display, fails to meet Federal Motor Vehicle Safety Standard number 111, “Rear Visibility.” This happened after the PODS repair was ma
NHTSA complaint: Electrical system
when I got in my car the display showed that my driver’s door was open, but it wasn’t. When I tried to put it in drive, the car had an awful beeping sound and wouldn’t go into drive unless I released the emergency brake
NHTSA complaint: Forward collision avoidance
There has been no incident with my car. The DRL on the drivers side stopped working and wasn’t my fault. The price to replace the light is absolutely unheard of. I have owned three Volkswagens and loved all three but thi
NHTSA complaint: Exterior lighting
NHTSA lists 7 recall campaigns for the 2022 Volkswagen Atlas Cross Sport. Recalls are free to have fixed at a franchised dealer regardless of who owns the car now, but only if they were never done, so check the VIN of the specific car rather than trusting the model.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2020 Atlas, 2020-2023 Atlas Cross Sport, and 2021-2023 Atlas FL vehicles. The door wiring harness electrical contacts may corrode, disrupting the electrical connection and delaying the deployment of the driver or passenger fro
Risk: A delayed air bag deployment can increase the risk of injury.
Fix: Dealers will secure and, as necessary, replace any the front door wiring harnesses showing a fault code, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact Volk
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2022 Atlas FL and Atlas Cross Sport vehicles. The long fuel injectors may have been assembled without filters.
Risk: Long fuel injectors with missing filters may leak fuel, increasing the risk of a fire.
Fix: Dealers will replace the long fuel injectors, free of charge. Owner notification letters were mailed July 20, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's nu
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause
Risk: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Fix: Dealers will update the infotainment software, free of charge. Owner notification letters are expected to be mailed September 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Atlas and Atlas Cross Sport vehicles. The trailer hitch bolts may have been insufficiently tightened.
Risk: Loose bolts may fall out, causing the remaining bolts to break, which could lead to separation of the trailer hitch and trailer, increasing the risk of a crash.
Fix: Dealers will tighten the trailer hitch bolts, free of charge. Owner notification letters are expected to be mailed October 28, 2022. Owners may contact Volkswagen's customer service at 1-800-893-529
| Reliability raw | 85 | excellent |
|---|---|---|
| Longevity est. | 76 | good |
| Maintenance | 80 | excellent |
| Depreciation | 59 | average |
| Performance | 52 | average |
| Efficiency | 42 | below average |
| Safety | 93 | excellent |
Percentile ranks against other SUVs in the catalog.
What stands behind each score for this car:
Owners have filed 70 complaints with NHTSA for this model-year, and service brakes is the most reported area with 12 of them (17%). There are 7 recalls on record. Check any specific car against its VIN before buying.
AVOIR scores its reliability 85/100 (excellent) from NHTSA recall campaigns and complaint density. That figure is a raw complaint count, not yet adjusted for sales volume, so a high-volume model scores worse than it deserves.
AVOIR scores its longevity 76/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2022 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: worth a look, because a solid ownership case with specific caveats below. Its overall ownership score is 73/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.