Reliability, what owners report, and what it costs to keep.
AVOIR's read: the numbers are mixed and the complaint record is worth reading before you commit.
Owners have filed 59 complaints with NHTSA about the 2021 Genesis GV80, and it carries 5 recalls. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Fuel/propulsion system | 6 | 10% |
| Exterior lighting | 5 | 8% |
| Unknown or other | 4 | 7% |
| Electrical system | 4 | 7% |
| Engine | 4 | 7% |
| Fuel system | 3 | 5% |
| Structure | 2 | 3% |
| Electrical system | 2 | 3% |
| Electrical system | 2 | 3% |
| Forward collision avoidance | 2 | 3% |
Verbatim from NHTSA complaint records, trimmed for length.
Air conditioner evaporator core failure. Air conditioner stopped working. Took vehicle to shop and was told by dealer this was a common problem and that TSB 25-HA-002G was issued concerning this problem. After researchin
NHTSA complaint: Unknown or other
This complaint concerns Manufacturer Recall 033G (NHTSA Recall 26V229000) for a fuel crossover pipe with retention fasteners that may loosen over time, creating a fuel leak and engine compartment fire risk. The vehicle h
NHTSA complaint: Fuel/propulsion system
Component Affected: Electrical / Interior Cabin Comfort / HVAC SystemsDescription of Defect:I am reporting an active thermal defect in the dashboard footprint of my 2021 Genesis GV80 AWD 3.5T. Following a 35-to-40-minute
NHTSA complaint: Electrical system
I am filing an official complaint against Genesis Motor America for failing to provide a free and accessible remedy for an active, mandatory safety recall on my 2021 Genesis GV80 Genesis has closed and removed all physi
NHTSA complaint: Unknown or other
On June 23, 2026, while operating my 2021 Genesis GV80, the vehicle's entire infotainment and system software rebooted without warning as I was leaving a parking lot. As a direct result of this reboot, the driver seat au
NHTSA complaint: Electrical system
Vehicle was parked in a residential garage with the engine off. A [XXX] child was secured in a rear driver-side car seat. The key fob was inside the vehicle on the passenger side. After the final door was closed, an adul
NHTSA complaint: Electrical system
Vehicle was brought in for a recall repair related to a water leak through the sunroof. The repair took over 30 days. The manufacturer directed me to rent a vehicle from a specific rental company and promised reimburseme
NHTSA complaint: Structure
AC has failed. It’s a common issue with this year make and model. Evaporator Core
NHTSA complaint: Unknown or other
NHTSA lists 5 recall campaigns for the 2021 Genesis GV80. Recalls are free to have fixed at a franchised dealer regardless of who owns the car now, but only if they were never done, so check the VIN of the specific car rather than trusting the model.
Hyundai Motor America (Hyundai) is recalling certain 2021 Elantra, Elantra HEV, Venue, Genesis GV80 and 2022 Genesis GV70 vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioner(s) may explode upon deployment.
Risk: An exploding seat belt pretensioner could project metal fragments into the vehicle, striking vehicle occupants and resulting in injury.
Fix: Dealers will replace the seat belt pretensioners, free of charge. Owner notification letters were mailed February 10, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's n
Hyundai Motor America (Hyundai) is recalling certain 2021 Genesis G80 and GV80 vehicles equipped with 2.5-litre turbo engines. The fuel tube connecting the high pressure fuel pump to the fuel rail may not seal properly, which could allow fuel to leak.
Risk: A fuel leak in the presence of an ignition source can increase the risk of a fire.
Fix: Hyundai will notify owners, and dealers will replace the high pressure fuel tube, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Hyundai customer service at
Hyundai Motor America (Hyundai) is recalling certain 2020-2023 Genesis GV80, 2021-2023 Genesis G80, 2022-2023 Genesis GV70, and 2023 Genesis GV60 vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioners may explode upon deployment.
Risk: An exploding seat belt pretensioner can project metal fragments into the vehicle, strike vehicle occupants, and result in injury.
Fix: Dealers will secure the seat belt pretensioners with a cap, free of charge. Owner notification letters were mailed April 14, 2023. For GV60 owners, Interim notification letters, notifying owners of
Hyundai Motor America (Hyundai) is recalling certain 2021-2022 Genesis G80, GV80, and 2022 Genesis GV70 vehicles. The fuel pump may fail, which can result in a loss of drive power.
Risk: A loss of drive power can increase the risk of a crash.
Fix: Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed November 8, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this
| Reliability raw | 67 | good |
|---|---|---|
| Longevity est. | 68 | good |
| Maintenance | 70 | good |
| Depreciation | 61 | average |
| Performance | 67 | good |
| Efficiency | 38 | below average |
| Safety | 93 | excellent |
Percentile ranks against other SUVs in the catalog.
What stands behind each score for this car:
Owners have filed 59 complaints with NHTSA for this model-year, and fuel/propulsion system is the most reported area with 6 of them (10%). There are 5 recalls on record. Check any specific car against its VIN before buying.
AVOIR scores its reliability 67/100 (good) from NHTSA recall campaigns and complaint density. That figure is a raw complaint count, not yet adjusted for sales volume, so a high-volume model scores worse than it deserves.
AVOIR scores its longevity 68/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2021 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: be careful, because the numbers are mixed and the complaint record is worth reading before you commit. Its overall ownership score is 67/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.