Reliability, what owners report, and what it costs to keep.
AVOIR's read: the numbers are mixed and the complaint record is worth reading before you commit.
Owners have filed 26 complaints with NHTSA about the 2021 Chrysler Pacifica Hybrid, and it carries no recalls. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Back over prevention | 8 | 31% |
| Electrical system | 8 | 31% |
| Electrical system | 2 | 8% |
| Power train | 2 | 8% |
| Engine | 2 | 8% |
| Electrical system | 2 | 8% |
| Engine | 1 | 4% |
| Power train | 1 | 4% |
Verbatim from NHTSA complaint records, trimmed for length.
The contact owns a 2021 CHRYSLER Pacifica. The contact received notification of NHTSA Campaign Number: (24V436000 (BACK OVER PREVENTION) however, the recall repair was done; but the issue reoccurred a month later. The lo
NHTSA complaint: Back over prevention
The contact owns a 2021 Chrysler Pacifica Plug-In Hybrid. The contact stated that the vehicle failed to start. The vehicle was towed to the dealer, where it was diagnosed with a power inverter module (PIM) failure. The d
NHTSA complaint: Electrical system
The contact owns a 2021 Chrysler Pacifica Plug-in-Hybrid. The contact received notification of NHTSA Campaign Number: 24V436000 (BACK OVER PREVENTION); however, the dealer refused to perform the recall repair unless the
NHTSA complaint: Back over prevention
The contact owns a 2021 Chrysler Pacifica Hybrid. The contact stated while reversing into a parking space at approximately 2 MPH, the service transmission warning light illuminated, and the transmission shift knob was fl
NHTSA complaint: Power train
The contact owns a 2021 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 24V436000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact state
NHTSA complaint: Back over prevention
The contact owns a 2021 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 24V436000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact
NHTSA complaint: Back over prevention
The contact owns a 2021 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 24V436000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact
NHTSA complaint: Back over prevention
The contact owns a 2021 Chrysler Pacifica Hybrid. The contact stated that the back over camera occasionally went blank and was flickering. The radio was reset by XM radio. The contact received notification of NHTSA Campa
NHTSA complaint: Back over prevention
| Reliability raw | 76 | good |
|---|---|---|
| Longevity est. | 74 | good |
| Maintenance | 76 | good |
| Depreciation | 68 | good |
| Performance | 58 | average |
| Efficiency | 52 | average |
| Safety | 61 | average |
Percentile ranks against other minivans & vans in the catalog.
What stands behind each score for this car:
Owners have filed 26 complaints with NHTSA for this model-year, and back over prevention is the most reported area with 8 of them (31%). No recalls are on record for it.
AVOIR scores its reliability 76/100 (good) from NHTSA recall campaigns and complaint density. That figure is a raw complaint count, not yet adjusted for sales volume, so a high-volume model scores worse than it deserves.
AVOIR scores its longevity 74/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2021 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: be careful, because the numbers are mixed and the complaint record is worth reading before you commit. Its overall ownership score is 62/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.