Reliability, what owners report, and what it costs to keep.
AVOIR's read: a solid ownership case with specific caveats below.
Owners have filed 633 complaints with NHTSA about the 2020 Toyota RAV4, and it carries 6 recalls. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Engine | 120 | 19% |
| Fuel/propulsion system | 78 | 12% |
| Unknown or other | 71 | 11% |
| Electrical system | 62 | 10% |
| Structure | 44 | 7% |
| Air bags | 39 | 6% |
| Electrical system | 20 | 3% |
| Power train | 17 | 3% |
| Steering | 16 | 3% |
| Engine and engine cooling | 12 | 2% |
Verbatim from NHTSA complaint records, trimmed for length.
The rear liftgate is no longer aligned and does not sit evenly when closed. After noticing the uneven fit, I inspected the liftgate hinges and found that both metal hinge brackets appear to be cracking and splitting at t
NHTSA complaint: Structure
During summer 2026 i began to notice a noise/whine above 30mph that would only occur when foot is on accelerator. my vehicle has 83k miles on it (me being only owner with routine maintenance). as a responsible owner, i
NHTSA complaint: Power train
Vehicle was parked in my garage and it was 80° outside. I was standing at the door and heard an explosion. I found out that the rear glass on my RAV4 SUV exploded. Just glad the wife or kids were not standing around the
NHTSA complaint: Unknown or other
"Engine Coolant Bypass Valve failed suddenly on highway (Code P2681-15), risking engine overheat and stall. Toyota acknowledged this defect under CSP 24TE04 but refused assistance due to vehicle having 103,660 miles (jus
NHTSA complaint: Engine
**VEHICLE:** 2020 Toyota RAV4 LE **VIN:** [XXX] **CURRENT MILEAGE:** 126,776 miles **PURCHASE DATE:** October 2020 **COMPONENT:** Automatic Transmission (Power Train) **PROBLEM DESCRIPTION:** On XXX, I took my 2020 Toyo
NHTSA complaint: Power train
Front driver side door is not locking remotely or with manual door lock button. Door lock is open when driving. And need to be locked with finger.
NHTSA complaint: Latches/locks/linkages
I ordered a plastic underbody cover (about 12×20 inches) through Toyota Arapahoe and paid $70 for the part. I was given an appointment for installation. When I arrived, I was told that the installation would take an hou
NHTSA complaint: Unknown or other
The contact owned a 2020 Toyota Rav4. The contact stated that while pulling into a vertical spot and making a right turn, the vehicle suddenly accelerated, jumped the curb, the sidewalk, and continued driving down the si
NHTSA complaint: Service brakes
NHTSA lists 6 recall campaigns for the 2020 Toyota RAV4. Recalls are free to have fixed at a franchised dealer regardless of who owns the car now, but only if they were never done, so check the VIN of the specific car rather than trusting the model.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 20
Risk: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Fix: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting Janu
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Toyota Avalon and 2020 Avalon Hybrid, RAV4, and RAV4 Hybrid vehicles. Breakaway pins within the steering column, designed to absorb energy and reduce injury during a crash, could have been damaged during production, po
Risk: In the event of a crash, an air bag that does not perform as designed can increase the risk of injury.
Fix: Toyota will notify owners, and dealers will replace the steering column, free of charge. The recall began December 18, 2020. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's n
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Toyota Avalon Hybrid, Camry, Camry Hybrid and Lexus ES300h and 2019-2020 RAV4 and RAV4 Hybrid vehicles equipped with 2.5L 4-Cylinder engines. Porosity in the engine castings may result in cracks than can allow coolant to l
Risk: A coolant leak can cause the engine to overheat and cause a vehicle stall in conventional gasoline vehicles, increasing the risk of a crash. Additionally, for all involved vehicles, the engine may get
Fix: Toyota will notify owners, and dealers will inspect and replace the engine including the engine block, as necessary, free of charge. The recall began April 3, 2020. Owners may contact Toyota custome
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and 2020 RAV4 Hybrid vehicles equipped with electric power steering (EPS). Water may enter through the steering gear box cover and cause a loss of electric power steering assist.
Risk: A loss of power steering assist could increase steering effort at low vehicle speeds, increasing the risk of a crash.
Fix: Toyota will notify owners, and dealers will replace the power steering gear box, free of charge. The recall began August 17, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyo
| Reliability | 69 | good |
|---|---|---|
| Longevity est. | 78 | good |
| Maintenance | 84 | excellent |
| Depreciation | 94 | excellent |
| Performance | 55 | average |
| Efficiency | 52 | average |
| Safety | 93 | excellent |
Percentile ranks against other SUVs in the catalog.
What stands behind each score for this car:
Owners have filed 633 complaints with NHTSA for this model-year, and engine is the most reported area with 120 of them (19%). There are 6 recalls on record. Check any specific car against its VIN before buying.
AVOIR scores its reliability 69/100 (good) from NHTSA recall campaigns and complaint density, adjusted for how many were sold so a popular model is not penalised for having more owners.
AVOIR scores its longevity 78/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2020 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: worth a look, because a solid ownership case with specific caveats below. Its overall ownership score is 76/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.