Reliability, what owners report, and what it costs to keep.
AVOIR's read: a solid ownership case with specific caveats below.
Owners have filed 55 complaints with NHTSA about the 2020 Jaguar I-Pace, and it carries 8 recalls. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Electrical system | 29 | 53% |
| Fuel/propulsion system | 6 | 11% |
| Electrical system | 4 | 7% |
| Electrical system | 3 | 5% |
| Unknown or other | 2 | 4% |
| Unknown or other | 2 | 4% |
| Service brakes | 2 | 4% |
| Electrical system | 1 | 2% |
| Unknown or other | 1 | 2% |
| Electrical system | 1 | 2% |
Verbatim from NHTSA complaint records, trimmed for length.
The contact owns a 2020 Jaguar I-Pace. The contact received notification of NHTSA Campaign Number: 26V067000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that t
NHTSA complaint: Electrical system
I am filing this complaint regarding my 2020 Jaguar I-PACE and recall H572 involving the high-voltage battery pack. My vehicle has approximately 90,000 miles. I received information regarding recall H572, which involves
NHTSA complaint: Electrical system
The contact owns a 2020 Jaguar I-Pace. The contact stated that while attempting to start the vehicle, the high voltage message was displayed. The vehicle was taken to the dealer. The contact was informed that the battery
NHTSA complaint: Electrical system
I own a 2020 Jaguar I-PACE with approximately 102,000 miles that is currently at a Jaguar dealership following a sudden failure to accept Level 2 charging in mid-June 2026 and has been there since. The vehicle initially
NHTSA complaint: Electrical system
This vehicle is subject to NHTSA Recall 26V067 (JLR campaign H570/H571/H572) for high-voltage battery thermal overload risk. The recall remedy instructs owners to park and charge the vehicle outside and away from structu
NHTSA complaint: Fuel/propulsion system
The contact owns a 2020 Jaguar I-Pace. The contact received notification of NHTSA Campaign Number: 26V067000 (Electrical System). The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufac
NHTSA complaint: Electrical system
i WAS AT A CHARGING PLACE EVGO I WAS NOT PLUGED IN AND CHARGED TO 80% THE CAR WAS NOT ON AND I WAS IN FRONT SEAT TALKING TO A FRIEND WE HEARD A BIG POP AND THEN SAW WHITE/ GRAY SMOKE COMING FROM UNDERSIDE OF THE CAR
NHTSA complaint: Electrical system
The contact owns a 2020 Jaguar I-Pace. The contact received notification for NHTSA Campaign Number: 26V067000 (Electrical System); however, the part to complete the recall repair was unavailable. The contact stated that
NHTSA complaint: Electrical system
NHTSA lists 8 recall campaigns for the 2020 Jaguar I-Pace. Recalls are free to have fixed at a franchised dealer regardless of who owns the car now, but only if they were never done, so check the VIN of the specific car rather than trusting the model.
Jaguar Land Rover North America, LLC (Jaguar) is recalling one 2020 I-Pace vehicle. The front passenger seat frame may be missing fasteners, resulting in a seat frame with insufficient strength.
Risk: In the event of a crash, the seat may not properly secure the occupant, increasing their risk of injury.
Fix: Jaguar will notify the owner, and a dealer will replace the front passenger seat assembly, free of charge. The recall began March 25, 2020. Owners may contact Jaguar customer service at 1-800-452-48
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2020 I-PACE vehicles. If the electrical regenerative brake system fails, there will be an increased delay between when the driver brakes and when the vehicle decelerates. As such, these vehicles fail to comply with the require
Risk: A delay in deceleration, increases the distance needed to stop and the risk of a crash.
Fix: Jaguar will notify owners, and dealers will update the software to reduce the delay, free of charge. The recall began June 12, 2019. Owners may contact Jaguar customer service at 1-800-637-6837. Ja
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2024 Jaguar I-PACE vehicles. The high-voltage battery may overheat.
Risk: The high-voltage battery overheating increases the risk of a fire.
Fix: Owners are advised to park and charge vehicle outside and away from structures until the recall repair is complete. The battery energy control module software will be updated by a dealer, or through
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2023 I-PACE vehicles previously repaired under recall 23V-369. The previous repair may not have been completed correctly, and still allow the high-voltage battery to overheat.
Risk: The high-voltage battery overheating increases the risk of a fire.
Fix: Owners are advised to park and charge their vehicle outside and away from structures until the recall repair is complete, and for 30 days after the repair has been completed. Dealers will update the
| Reliability raw | 79 | good |
|---|---|---|
| Longevity est. | 74 | good |
| Maintenance | 88 | excellent |
| Depreciation | 34 | below average |
| Performance | 85 | excellent |
| Efficiency | 81 | excellent |
Percentile ranks against other SUVs in the catalog.
What stands behind each score for this car:
Owners have filed 55 complaints with NHTSA for this model-year, and electrical system is the most reported area with 29 of them (53%). There are 8 recalls on record. Check any specific car against its VIN before buying.
AVOIR scores its reliability 79/100 (good) from NHTSA recall campaigns and complaint density. That figure is a raw complaint count, not yet adjusted for sales volume, so a high-volume model scores worse than it deserves.
AVOIR scores its longevity 74/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2020 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: worth a look, because a solid ownership case with specific caveats below. Its overall ownership score is 74/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.