Reliability, what owners report, and what it costs to keep.
AVOIR's read: a solid ownership case with specific caveats below.
Owners have filed 42 complaints with NHTSA about the 2020 Hyundai Venue, and it carries 1 recall. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Unknown or other | 7 | 17% |
| Seat belts | 6 | 14% |
| Power train | 5 | 12% |
| Service brakes | 2 | 5% |
| Exterior lighting | 2 | 5% |
| Electrical system | 1 | 2% |
| Structure | 1 | 2% |
| Seat belts | 1 | 2% |
| Power train | 1 | 2% |
| Engine and engine cooling | 1 | 2% |
Verbatim from NHTSA complaint records, trimmed for length.
I bought this Hyundai Venue because it came with a manual transmission, which I prefer driving, however the transmission has been the biggest issue with this vehicle. It has a tendency to get stuck in reverse, most often
NHTSA complaint: Power train
The car horn stopped working. Replaced the fuse and still not working.
NHTSA complaint: Unknown or other
In a passenger-side front collision at 25mph, no front collision warning was given, and the automatic braking system did not engage. Fire broke out inside the vehicle next to the floorboard beside the front passenger sea
NHTSA complaint: Electrical system
The trunk handle and latch malfunctioned, due to "internal part failure" (cited by dealership diagnostic). Each time I locked or unlocked my car, the trunk latch would repeatedly make noise as if trying to unlock/lock bu
NHTSA complaint: Structure
I have two serious complaints about this vehicle. I am 5 ft 2 in tall. The seatbelt consistently slides across my neck causing distraction while driving. One would think that manufacturers would have figured this out by
NHTSA complaint: Seat belts
I've owned this car since October 26, 2022. I noticed that my gas pedal is spongy and doesn't want to go or after I've stopped for a stop sign or a light. It was only happening every so often when I first got it but now
NHTSA complaint: Power train
Position of accelerator and brake pedals is dangerous and potentially fatal. The brake pedal is significantly higher than the accelerator, often causing the driver's foot to slip onto the accelerator. Also, braking is di
NHTSA complaint: Unknown or other
The contact owns a 2020 Hyundai Venue. The contact stated that while driving at an undisclosed speed and depressing the accelerator pedal, the vehicle failed to accelerate as intended. The check engine warning light illu
NHTSA complaint: Power train
NHTSA lists 1 recall campaign for the 2020 Hyundai Venue. Recalls are free to have fixed at a franchised dealer regardless of who owns the car now, but only if they were never done, so check the VIN of the specific car rather than trusting the model.
Hyundai Motor America (Hyundai) is recalling certain 2020-2022 Venue vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioners may explode upon deployment.
Risk: An exploding seat belt pretensioner can project metal fragments into the vehicle, strike vehicle occupants, and result in injury.
Fix: Dealers will secure the seat belt pretensioners with a cap, free of charge. Owner notification letters were mailed October 25, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. H
| Reliability raw | 88 | excellent |
|---|---|---|
| Longevity est. | 82 | excellent |
| Maintenance | 90 | excellent |
| Depreciation | 57 | average |
| Performance | 41 | below average |
| Efficiency | 54 | average |
| Safety | 80 | excellent |
Percentile ranks against other midsize & large cars in the catalog.
What stands behind each score for this car:
Owners have filed 42 complaints with NHTSA for this model-year, and unknown or other is the most reported area with 7 of them (17%). There is 1 recall on record. Check any specific car against its VIN before buying.
AVOIR scores its reliability 88/100 (excellent) from NHTSA recall campaigns and complaint density. That figure is a raw complaint count, not yet adjusted for sales volume, so a high-volume model scores worse than it deserves.
AVOIR scores its longevity 82/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2020 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: worth a look, because a solid ownership case with specific caveats below. Its overall ownership score is 75/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.