Reliability, what owners report, and what it costs to keep.
AVOIR's read: a solid ownership case with specific caveats below.
Owners have filed 352 complaints with NHTSA about the 2020 Honda CR-V, and it carries 7 recalls. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Forward collision avoidance | 51 | 14% |
| Air bags | 42 | 12% |
| Steering | 31 | 9% |
| Unknown or other | 25 | 7% |
| Fuel/propulsion system | 21 | 6% |
| Engine | 20 | 6% |
| Electrical system | 20 | 6% |
| Service brakes | 11 | 3% |
| Service brakes | 9 | 3% |
| Fuel system | 8 | 2% |
Verbatim from NHTSA complaint records, trimmed for length.
when turning the steering wheel would momenterily stick. germain honda of college hills said steering motor bad. replaced motor ,but still was sticky,said needed steering rack also. that fixed it for a total of 7500 hund
NHTSA complaint: Steering
The contact owns a 2020 Honda CR-V. The contact stated that while driving 25 MPH, the brakes failed to operate as needed. The brake pedal was depressed, and the brake pedal almost went down to the floorboard, and the bra
NHTSA complaint: Service brakes
This appears to be the exact same problem as the Recall Campaign 24V744000 that applies to other model years of the same Honda CR-V. The steering rack for my car had to be replaced due to a defective gear box causing the
NHTSA complaint: Steering
The check-engine light comes on immediately before the vehicle loses the ability to accelerate. While driving, including at highway speeds, pressing the accelerator does not produce normal propulsion and the vehicle lose
NHTSA complaint: Power train
I request a $2,935.58 reimbursement from Honda for a catastrophic manufacturing defect on my 2020 CR-V (78,248 miles). This includes a $2,105.58 dealer repair bill and an $830.00 emergency highway tow bill. Honda Corpora
NHTSA complaint: Fuel/propulsion system
All of the ADAS lights, check engine, and brake lights come on every 2-3 weeks. Has been taken to the shop multiple times now. So far have had the battery changed, spark plugs changed, and fuel injectors.
NHTSA complaint: Forward collision avoidance
I am the owner of a 2020 Honda CR-V equipped with the 1.5L turbocharged engine. The vehicle is experiencing a severe and dangerous engine oil dilution manufacturing defect where unburnt gasoline enters the oil pan. This
NHTSA complaint: Engine
The back glass shattered. I got into the car and shut the door. There was a loud pop and when I looked in the rearview mirror the back glass had shattered. There was nothing against the glass. It had not been in an accid
NHTSA complaint: Unknown or other
NHTSA lists 7 recall campaigns for the 2020 Honda CR-V. Recalls are free to have fixed at a franchised dealer regardless of who owns the car now, but only if they were never done, so check the VIN of the specific car rather than trusting the model.
Honda (American Honda Motor Co.) is recalling certain 2019-2020 CR-V vehicles. The rear subframe bolts were improperly manufactured and may loosen, allowing the rear subframe to separate.
Risk: A separated rear subframe reduces vehicle handling and can suddenly disable the vehicle, increasing the risk of a crash.
Fix: Honda will notify owners, and dealers will inspect the rear subframe bolts and retorque them or replace them, as necessary, free of charge. The recall began January 27, 2020. Owners may contact Hond
Honda (American Honda Motor Co.) is recalling certain 2020 CR-V vehicles. The clip for the absorber inside the fuel tank was not secured properly and may detach, which can cause an inaccurate fuel gauge reading.
Risk: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
Fix: Dealers will replace the fuel tank, free of charge. Owner notification letters were mailed July 5, 2022. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall
Honda (American Honda Motor Co.) is recalling certain 2017-2020 CR-V, 2018-2019 Accord and Accord Hybrid, 2018-2020 Odyssey, 2019 Insight, and 2019-2020 Acura RDX vehicles. A manufacturing issue with the front seat belts may cause the seat belt buckle channel to interfere with the release button, p
Risk: An unlatched seat belt cannot properly restrain the seat occupant during a crash, increasing their risk of injury.
Fix: Dealers will replace the driver and front passenger seat belt buckle release buttons or the buckle assemblies as necessary, free of charge. Owner notification letters were mailed April 18, 2023. Own
Honda (American Honda Motor Co.) is recalling certain 2017, 2020, and 2022 CR-V vehicles. The certification label on the driver's side door states incorrect Gross Vehicle Weight Rating (GVWR), Gross Axle Weight Rating (GAWR), and tire size information. As such, these vehicles fail to comply with t
Risk: An incorrectly sized tire may cause premature tread wear, or a tire blow out, increasing the risk of a crash.
Fix: Dealers will install a new corrected label, free of charge. Owner notification letters were mailed September 18, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's number fo
| Reliability | 72 | good |
|---|---|---|
| Longevity est. | 75 | good |
| Maintenance | 89 | excellent |
| Depreciation | 91 | excellent |
| Performance | 56 | average |
| Efficiency | 50 | average |
| Safety | 93 | excellent |
Percentile ranks against other SUVs in the catalog.
What stands behind each score for this car:
Owners have filed 352 complaints with NHTSA for this model-year, and forward collision avoidance is the most reported area with 51 of them (14%). There are 7 recalls on record. Check any specific car against its VIN before buying.
AVOIR scores its reliability 72/100 (good) from NHTSA recall campaigns and complaint density, adjusted for how many were sold so a popular model is not penalised for having more owners.
AVOIR scores its longevity 75/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2020 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: worth a look, because a solid ownership case with specific caveats below. Its overall ownership score is 77/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.