Reliability, what owners report, and what it costs to keep.
AVOIR's read: a solid ownership case with specific caveats below.
Owners have filed 73 complaints with NHTSA about the 2019 Tesla Model X 75D, and it carries no recalls. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Suspension | 15 | 21% |
| Unknown or other | 9 | 12% |
| Electrical system | 5 | 7% |
| Structure | 4 | 5% |
| Electrical system | 3 | 4% |
| Wheels | 2 | 3% |
| Vehicle speed control | 2 | 3% |
| Forward collision avoidance | 2 | 3% |
| Steering | 2 | 3% |
| Visibility/wiper | 1 | 1% |
Verbatim from NHTSA complaint records, trimmed for length.
I own a 2019 Tesla Model X. After Tesla upgraded my vehicle from AP2.5 to the FSD hardware module, the front camera view became blurry. I disassembled the camera housing and found that a heated line in the windshield, in
NHTSA complaint: Visibility/wiper
While driving normally at around 30mph and without warning, the vehicle displayed multiple warning messages related to the HV Battery and lost all motive power in the middle of the road with insufficient time to pull ove
NHTSA complaint: Fuel/propulsion system
I got my suspension replaced on my 2019 Model X (that I bought used from Tesla directly) in June 2023. Tesla was suppose to do a through 140 point inspection before putting the car for sale on their website but after les
NHTSA complaint: Suspension
To Whom It May Concern, I am writing to you to emphasize and provide additional details regarding the critical safety issue concerning the Tesla Model X vehicles. My personal experience underscores the severity of this
NHTSA complaint: Wheels
To Whom It May Concern, Service bulletin SB-21-39-001 [XXX] ) was issued for the front half shaft repair for model X, S. In my case, the repair work was done but did not address the issue. They only replaced the part
NHTSA complaint: Suspension
The suspension is making loud clicking noises when turning or accelerating. The suspension system seems to have an inbuilt design flaw as many people are reporting the issue online.
NHTSA complaint: Suspension
While I was driving, I got an error on my dashboard that "acceleration and top speed reduced. performance may be restored on next drive". After I got this error, from onwards the car was not slowing down even though I r
NHTSA complaint: Vehicle speed control
My 2019 Tesla Model X suddenly accelerated as I was going to park and ended up hitting a tree. It did not stop even on braking. The car is currently being inspected by the car insurance company, Geico. I checked online
NHTSA complaint: Air bags
| Reliability raw | 71 | good |
|---|---|---|
| Longevity est. | 75 | good |
| Maintenance | 88 | excellent |
| Depreciation | 58 | average |
| Performance | 85 | excellent |
| Efficiency | 85 | excellent |
| Safety | 100 | excellent |
Percentile ranks against other SUVs in the catalog.
What stands behind each score for this car:
Owners have filed 73 complaints with NHTSA for this model-year, and suspension is the most reported area with 15 of them (21%). No recalls are on record for it.
AVOIR scores its reliability 71/100 (good) from NHTSA recall campaigns and complaint density. That figure is a raw complaint count, not yet adjusted for sales volume, so a high-volume model scores worse than it deserves.
AVOIR scores its longevity 75/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2019 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: worth a look, because a solid ownership case with specific caveats below. Its overall ownership score is 78/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.