Reliability, what owners report, and what it costs to keep.
AVOIR's read: running costs are the problem rather than the car itself.
Owners have filed 42 complaints with NHTSA about the 2019 Porsche Cayenne, and it carries 6 recalls. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Air bags | 6 | 14% |
| Electrical system | 6 | 14% |
| Back over prevention | 4 | 10% |
| Air bags | 4 | 10% |
| Exterior lighting | 3 | 7% |
| Unknown or other | 2 | 5% |
| Power train | 2 | 5% |
| Electrical system | 2 | 5% |
| Service brakes | 1 | 2% |
| Power train | 1 | 2% |
Verbatim from NHTSA complaint records, trimmed for length.
The contact owns a 2019 Porsche Cayenne. The contact stated that while reversing, the rear-view camera displayed an unknown red warning message. The vehicle was taken to the dealer, but the contact was unsure if the vehi
NHTSA complaint: Back over prevention
The contact owns a 2019 Porsche Cayenne. The contact stated that while the vehicle was in reverse(R), the back-over prevention camera failed to provide a rear-view image. The contact received notification of NHTSA Campai
NHTSA complaint: Back over prevention
The dashboard is peeling up and is unsafe due to airbag being underneath the leather dash. If airbag was to blow it would not function correctly due to dashboard leather peeling. Could potentially injur passenger or not
NHTSA complaint: Air bags
2019 Porsche Cayenne Turbo (EA825 4.0L V8, VIN [XXX]). Vacuum-actuated water pump seal failure caused coolant infiltration of the vacuum system on two separate occasions during the CPO warranty period. The vacuum system
NHTSA complaint: Service brakes
The hybrid cooling system on my 2019 Porsche Cayenne E-Hybrid repeatedly displayed a red dashboard warning while the vehicle was in motion: "Hybrid coolant level too low / Park vehicle safely / Let vehicle cool down." Th
NHTSA complaint: Power train
Porsche leather dashboard shrunk and staples pulled out. I was told if the vehicle was in an accident the airbag may not deploy properly. The Porsche dealer looked at it recommend that it be replaced. This is a known man
NHTSA complaint: Air bags
The leather dash is peeling irregularly and will not deploy the passenger airbag properly if vehicle is involved in an accident and could result in death of a passenger. Serious problem with Cayenne SUV’s and Porsche ref
NHTSA complaint: Air bags
sudden total drivetrain failure at 52k mi with no warning, child passenger, prior dealer-documented leak that was not escalated.
NHTSA complaint: Engine
NHTSA lists 6 recall campaigns for the 2019 Porsche Cayenne. Recalls are free to have fixed at a franchised dealer regardless of who owns the car now, but only if they were never done, so check the VIN of the specific car rather than trusting the model.
Porsche Cars North America, Inc. (Porsche) is recalling certain 2019 Porsche Cayenne vehicles. The passenger side rear seat belt buckle may break under load, such as in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVS
Risk: If the seat belt buckle breaks in the event of a crash, the occupant will not be properly restrained, increasing their risk of injury.
Fix: Porsche will notify owners, and dealers will replace the passenger rear seat belt buckle, free of charge. The recall began November 30, 2018. Owners may contact Porsche customer service at 1-800-767
Porsche Cars North America, Inc. (Porsche) is recalling one 2019 Cayenne Turbo vehicle. The affected vehicle has shock absorber forks that may allow the shock absorbers to loosen.
Risk: Loose shock absorbers may impair vehicle steering, increasing the risk of crash.
Fix: Porsche will notify the owner, and a dealers will replace the shock absorber forks, free of charge. The recall began April 19, 2019. Owners may contact Porsche customer service at 1-800-767-7243. P
Porsche Cars North America, Inc (Porsche) is recalling certain 2019 Cayenne and Cayenne S vehicles. A software failure may cause the rearview camera image display to be delayed in responding. As such, these vehicles fail to comply to Federal Motor Safety Standard (FMVSS) number 111, "Rearview Mirr
Risk: A rearview camera display that does not function as designed can reduce the driver's view of what is behind the car, increasing the risk of a crash.
Fix: Porsche will notify owners, and dealers will update the related software, free of charge. The recall began April 19, 2019. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's n
Porsche Cars North America, Inc. (Porsche) is recalling certain 2018 Panamera 4 Executive, Panamera 4S Sport Turismo, Panamera 4 Hybrid, Panamera 4 Hybrid Executive, Panamera 4 Hybrid Sport Turismo, Panamera Turbo Sport Turismo, Panamera Turbo S Hybrid Executive, Panamera Turbo S Hybrid, Panamera 4
Risk: If the driver is not alerted when brake pads are worn out, the driver may lose control of the vehicle while attempting to brake, increasing the risk of crash.
Fix: Porsche will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began April 19, 2019. Owners may contact Porsche customer service at 1-800-767-7243. P
| Reliability raw | 78 | good |
|---|---|---|
| Longevity est. | 76 | good |
| Maintenance | 36 | below average |
| Depreciation | 50 | average |
| Performance | 72 | good |
| Efficiency | 36 | below average |
Percentile ranks against other SUVs in the catalog.
What stands behind each score for this car:
Owners have filed 42 complaints with NHTSA for this model-year, and air bags is the most reported area with 6 of them (14%). There are 6 recalls on record. Check any specific car against its VIN before buying.
AVOIR scores its reliability 78/100 (good) from NHTSA recall campaigns and complaint density. That figure is a raw complaint count, not yet adjusted for sales volume, so a high-volume model scores worse than it deserves.
AVOIR scores its longevity 76/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2019 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: skip unless cheap, because running costs are the problem rather than the car itself. Its overall ownership score is 60/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.