Reliability, what owners report, and what it costs to keep.
AVOIR's read: the numbers are mixed and the complaint record is worth reading before you commit.
Owners have filed 259 complaints with NHTSA about the 2019 Jeep Grand Cherokee SRT, and it carries no recalls. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Service brakes | 28 | 11% |
| Unknown or other | 27 | 10% |
| Electrical system | 18 | 7% |
| Power train | 18 | 7% |
| Service brakes | 16 | 6% |
| Engine | 15 | 6% |
| Air bags | 10 | 4% |
| Steering | 8 | 3% |
| Seat belts | 7 | 3% |
| Seats | 6 | 2% |
Verbatim from NHTSA complaint records, trimmed for length.
I am reporting a serious safety failure related to the ABS/ESC recall on my 2019 Jeep Grand Cherokee. Parts have not been available for over a year, and my vehicle has now experienced the dangerous conditions described i
NHTSA complaint: Electrical system
I am filing this complaint against Chrysler (Stellantis N.V.) concerning an unresolved Factory Recall #94B affecting my 2019 Jeep Grand Cherokee. This recall has been active since September 2024, and as of October 31, 2
NHTSA complaint: Suspension
The contact owns a 2019 Jeep Cherokee. The contact received a recall notification in November of 2024 for NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulic). The contact stated that the check engine warning lig
NHTSA complaint: Service brakes
While my wife was driving her Jeep, everything seemed to fail. All the gauges were gone, no speedometer, no functions working. Every warning light came on. Display stated not to shut off the engine as it may not restart.
NHTSA complaint: Electrical system
Our 2019 Jeep has been experiencing symptoms since 2022, and Jeep has no resolution for it yet. I fear for the safety of my family riding in the vehicle, cannot use all the installed features (cannot remote start with ch
NHTSA complaint: Electrical system
The contact owns a 2019 Jeep Grand Cherokee. The contact stated that while starting the vehicle on several occasions, there was an abnormal tapping sound coming from the engine compartment. The check engine warning light
NHTSA complaint: Engine
Chrome is peeling along perimeter of cup holder, and is razor sharp. While attempting to clean, sliced 2 fingers tips. This could be extremely dangerous to little children.
NHTSA complaint: Unknown or other
The contact owns a 2019 Jeep Grand Cherokee. The contact stated that while the vehicle was parked, while attempting to reverse, the brake pedal was inadvertently engaged, with the rear park sensor message displayed. Ther
NHTSA complaint: Service brakes
| Reliability raw | 56 | average |
|---|---|---|
| Longevity est. | 65 | good |
| Maintenance | 71 | good |
| Depreciation | 80 | excellent |
| Performance | 82 | excellent |
| Efficiency | 26 | below average |
Percentile ranks against other SUVs in the catalog.
What stands behind each score for this car:
Owners have filed 259 complaints with NHTSA for this model-year, and service brakes is the most reported area with 28 of them (11%). No recalls are on record for it.
AVOIR scores its reliability 56/100 (average) from NHTSA recall campaigns and complaint density. That figure is a raw complaint count, not yet adjusted for sales volume, so a high-volume model scores worse than it deserves.
AVOIR scores its longevity 65/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2019 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: be careful, because the numbers are mixed and the complaint record is worth reading before you commit. Its overall ownership score is 64/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.