Reliability, what owners report, and what it costs to keep.
AVOIR's read: a solid ownership case with specific caveats below.
Owners have filed 37 complaints with NHTSA about the 2019 Infiniti QX60, and it carries 2 recalls. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Power train | 9 | 24% |
| Back over prevention | 4 | 11% |
| Engine | 4 | 11% |
| Electrical system | 2 | 5% |
| Vehicle speed control | 1 | 3% |
| Air bags | 1 | 3% |
| Steering | 1 | 3% |
| Suspension | 1 | 3% |
| Electrical system | 1 | 3% |
| Unknown or other | 1 | 3% |
Verbatim from NHTSA complaint records, trimmed for length.
Cvt transmission failing, started @ 113000 miles, trying to work with Infiniti consumer affairs, they have required me to bring the car into their shop for diag. When i purchased the vehicle 2/26/2022, include with the
NHTSA complaint: Power train
My backup camera is hard to see when I’m backing up at night.
NHTSA complaint: Back over prevention
COMPONENT/SYSTEM FAILURE: Timing chain and timing chain tensioner/guide assembly failure. The timing chain has stretched prematurely, causing the vehicle to fail to start, loss of acceleration response, check engine ligh
NHTSA complaint: Vehicle speed control
Odometer Fraud. The contact purchased a 2019 Infinity QX60. The contact discovered a mileage discrepancy after the purchase. The vehicle was a dealer sale. At the time of purchase, on February 25, 2022, the mileage was 5
NHTSA complaint: Electrical system
Vehicle shudders on acceleration. 2013-2018 vehicles were recalled. 2019 is doing the same thing.
NHTSA complaint: Power train
My 2019 Infiniti QX60 (VIN [XXX] ) experienced a sudden transmission failure at 99,995 miles. The vehicle would no longer shift into gear and became undriveable. The dealer found diagnostic code P2813 – Pressure Control
NHTSA complaint: Power train
Differential failed and leaking fluid - premature failure. Yes, part will be available, and repair diagnosed by Kendall Inifiniti of Nampa dealership. In process of review by manufacturer district area manager. No warnin
NHTSA complaint: Power train
My car started making a whining noise and leaking oil simultaneously. After taking it to be looked at, there is a broken seal due in improper assembly on the right side drive shaft. If it remains broken, not fixed, I ris
NHTSA complaint: Engine
NHTSA lists 2 recall campaigns for the 2019 Infiniti QX60. Recalls are free to have fixed at a franchised dealer regardless of who owns the car now, but only if they were never done, so check the VIN of the specific car rather than trusting the model.
Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additio
Risk: The lack of an image in the back-up camera display increases the risk of a crash.
Fix: Nissan will notify owners in phases, having dealers update the back-up camera settings software, free of charge. The recall began November 11, 2019 and all affected VINs should be activated. Owners
Nissan North America, Inc. (Nissan) is recalling certain 2015-2018 Nissan Murano, 2016-2018 Nissan Maxima, and 2017-2019 Nissan Pathfinder and Infiniti QX60 vehicles. These vehicles were previously recalled and unrepaired, or inspected and determined to not need a repair, under recall number 18V-60
Risk: A brake fluid leak on the circuit board may result in an electrical short, increasing the risk of a fire.
Fix: Nissan will notify owners, and dealers will replace the ABS actuator, free of charge. Owners will receive a second notice when remedy parts become available, currently expected to be during summer 20
| Reliability raw | 87 | excellent |
|---|---|---|
| Longevity est. | 80 | excellent |
| Maintenance | 73 | good |
| Depreciation | 48 | below average |
| Performance | 67 | good |
| Efficiency | 38 | below average |
| Safety | 92 | excellent |
Percentile ranks against other SUVs in the catalog.
What stands behind each score for this car:
Owners have filed 37 complaints with NHTSA for this model-year, and power train is the most reported area with 9 of them (24%). There are 2 recalls on record. Check any specific car against its VIN before buying.
AVOIR scores its reliability 87/100 (excellent) from NHTSA recall campaigns and complaint density. That figure is a raw complaint count, not yet adjusted for sales volume, so a high-volume model scores worse than it deserves.
AVOIR scores its longevity 80/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2019 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: worth a look, because a solid ownership case with specific caveats below. Its overall ownership score is 72/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.