Reliability, what owners report, and what it costs to keep.
AVOIR's read: the numbers are mixed and the complaint record is worth reading before you commit.
Owners have filed 116 complaints with NHTSA about the 2019 Dodge Durango SRT, and it carries no recalls. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Exterior lighting | 26 | 22% |
| Unknown or other | 10 | 9% |
| Electrical system | 9 | 8% |
| Service brakes | 8 | 7% |
| Electrical system | 8 | 7% |
| Air bags | 5 | 4% |
| Steering | 5 | 4% |
| Engine and engine cooling | 3 | 3% |
| Power train | 3 | 3% |
| Engine | 3 | 3% |
Verbatim from NHTSA complaint records, trimmed for length.
The contact owns a 2019 Dodge Durango. The contact stated that the 4-Wheel Drive and traction control warning lights were flashing and had become permanently illuminated. The contact stated that the electronic stability
NHTSA complaint: Service brakes
Water gets inside the rear tail light and the lights burn out the same with the side rear lights
NHTSA complaint: Exterior lighting
The contact owns a 2019 Dodge Durango. The contact stated that while driving at an undisclosed speed, the vehicle shut off without warning. The vehicle was restarted; however, occasionally the vehicle was slow to restart
NHTSA complaint: Fuel system
water collects in the racing tail light which leads to electrical issues or some parts or all of the light going out.
NHTSA complaint: Exterior lighting
The rear marker lights which are LED have shorted and are now inoperative. So at night I no longer have any rear running lights. Also the license plate lights are out. Dealer charged me $254.00 to diagnose the failed com
NHTSA complaint: Electrical system
The rear light bar (race track bar) does not illuminate. Seems to be a common issue among Durango's. My rear light visibility is low now due to it being out for night driving. It also failed the two license plate lights
NHTSA complaint: Exterior lighting
The rear LED tail light assembly does not function. There appears to be moisture causing the LED lights to not function. Vehicle was recently serviced and was quoted $1800 for repairing the assembly. I'm concerned fro
NHTSA complaint: Exterior lighting
The contact owns a 2019 Dodge Durango. The contact received notification of NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulics); however, the part to do the recall repair was not yet available. The local dealer
NHTSA complaint: Service brakes
| Reliability raw | 75 | good |
|---|---|---|
| Longevity est. | 73 | good |
| Maintenance | 71 | good |
| Depreciation | 54 | average |
| Performance | 82 | excellent |
| Efficiency | 26 | below average |
Percentile ranks against other SUVs in the catalog.
What stands behind each score for this car:
Owners have filed 116 complaints with NHTSA for this model-year, and exterior lighting is the most reported area with 26 of them (22%). No recalls are on record for it.
AVOIR scores its reliability 75/100 (good) from NHTSA recall campaigns and complaint density. That figure is a raw complaint count, not yet adjusted for sales volume, so a high-volume model scores worse than it deserves.
AVOIR scores its longevity 73/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2019 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: be careful, because the numbers are mixed and the complaint record is worth reading before you commit. Its overall ownership score is 66/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.