Reliability, what owners report, and what it costs to keep.
AVOIR's read: it scores well across the board with no single weak engine.
Owners have filed 78 complaints with NHTSA about the 2019 Audi e-tron, and it carries 5 recalls. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Electrical system | 15 | 19% |
| Unknown or other | 7 | 9% |
| Fuel/propulsion system | 6 | 8% |
| Power train | 6 | 8% |
| Electrical system | 5 | 6% |
| Electrical system | 3 | 4% |
| Engine | 3 | 4% |
| Visibility/wiper | 2 | 3% |
| Visibility | 2 | 3% |
| Electrical system | 2 | 3% |
Verbatim from NHTSA complaint records, trimmed for length.
THE REAR COOLANT BOTTLE FOR THE DRIVE MOTOR IS COMPLETELY FULL, HV FAULTS ARE STORED. BATTERY IS IN "WARNING" CONDITION, J840 STORES INTERNAL MALFUNCTION FAULTS. ADDITIONAL DIAGNOSIS IS NECESSARY FOR THE HV SYSTEM, AND T
NHTSA complaint: Power train
My 2019 Audi e-tron will not charge. The charging indicator turns red after a few seconds and charging stops. The issue happens with both my home charger and Electrify America public chargers. The vehicle does not make t
NHTSA complaint: Electrical system
The car stayed for 4 weeks at the dealership and he didn’t able to do the recall
NHTSA complaint: Electrical system
am writing to file a formal complaint regarding my recent experience with the service department at Audi of Cherry Hill concerning my Audi e-tron. My vehicle remained at your dealership for approximately four weeks, dur
NHTSA complaint: Electrical system
Airbag detection system continues to malfunction. When driving at random times it states the detection system is currently unavailable as well as all the function buttons on the steering wheel.
NHTSA complaint: Electrical system
“Electrical system malfunction- Please park vehicle safely”popping up on the dashboard. This is the second incident of such. Then “ a low battery charge “ warning while charging the car. Warning adds “ battery will charg
NHTSA complaint: Electrical system
Component: Tires (Front Left) Continental Cross Contact LX 265/45 R21 Incident Description: Driving at highway speed, the front left tire suffered a catastrophic tread delamination. The flailing tread tore the fender and
NHTSA complaint: Tires
Vehicle experienced a sudden and total loss of propulsion while driving due to an internal failure of the rear electric motor. The dealer diagnosed it as 'coolant intrusion' into the motor unit. This is a known manufactu
NHTSA complaint: Power train
NHTSA lists 5 recall campaigns for the 2019 Audi e-tron. Recalls are free to have fixed at a franchised dealer regardless of who owns the car now, but only if they were never done, so check the VIN of the specific car rather than trusting the model.
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Audi e-tron vehicles. Moisture can enter the high-voltage battery system through a faulty seal on the charging socket.
Risk: Moisture in the high-voltage system can cause a short-circuit, increasing the risk of fire. If warning lights appear along with the message "Electrical system: fault," immediately stop driving the veh
Fix: Audi will notify owners, and dealers will install a new seal and, as necessary, replace the affected system components, free of charge. The recall began September 6, 2019. Owners may contact Audi's
Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charg
Risk: An overheated outlet or charging cable can increase the risk of a fire.
Fix: Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable
Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2022 E-Tron Sportback Quattro and 2019-2022 E-Tron Quattro vehicles. Certain high-voltage battery modules may overheat.
Risk: A high-voltage battery that overheats increases the risk of a fire.
Fix: Dealers will install onboard diagnostic software to monitor battery module performance, and replace affected battery modules where necessary, free of charge. Owner notification letters were mailed Apr
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2024 Audi E-Tron and 2020-2024 Audi E-Tron Sportback vehicles. The fastener that connects the brake pedal and the brake booster may have been improperly assembled during manufacturing, which can cause the brake pedal to detach from
Risk: Brake pedal detachment can cause a loss of brake function and increase the risk of a crash.
Fix: Dealers will inspect and repair the brake booster, free of charge. Owner notification letters were mailed on October 1, 2024, and November 22, 2024. Owners may contact Audi customer service at 1-800
| Reliability raw | 82 | excellent |
|---|---|---|
| Longevity est. | 77 | good |
| Maintenance | 88 | excellent |
| Depreciation | 79 | good |
| Performance | 85 | excellent |
| Efficiency | 80 | excellent |
| Safety | 100 | excellent |
Percentile ranks against other SUVs in the catalog.
What stands behind each score for this car:
Owners have filed 78 complaints with NHTSA for this model-year, and electrical system is the most reported area with 15 of them (19%). There are 5 recalls on record. Check any specific car against its VIN before buying.
AVOIR scores its reliability 82/100 (excellent) from NHTSA recall campaigns and complaint density. That figure is a raw complaint count, not yet adjusted for sales volume, so a high-volume model scores worse than it deserves.
AVOIR scores its longevity 77/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2019 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: buy, because it scores well across the board with no single weak engine. Its overall ownership score is 83/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.