Reliability, what owners report, and what it costs to keep.
AVOIR's read: the numbers are mixed and the complaint record is worth reading before you commit.
Owners have filed 685 complaints with NHTSA about the 2018 Jeep Grand Cherokee TrackHawk, and it carries no recalls. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Electrical system | 140 | 20% |
| Unknown or other | 123 | 18% |
| Electrical system | 47 | 7% |
| Engine | 43 | 6% |
| Power train | 21 | 3% |
| Service brakes | 19 | 3% |
| Seats | 16 | 2% |
| Fuel/propulsion system | 14 | 2% |
| Fuel system | 11 | 2% |
| Air bags | 11 | 2% |
Verbatim from NHTSA complaint records, trimmed for length.
In September 2025, the vehicle was shaking upon idle when we started it. We did a test and learned it was somehow losing coolant. We took it to a mechanic who discovered it was burning coolant in the 5th cylinder. They d
NHTSA complaint: Engine
My 2018 Jeep Grand Cherokee Overland is experiencing serious electrical malfunctions related to the Uconnect radio head unit. This component appears to control or influence multiple vehicle systems beyond just audio, inc
NHTSA complaint: Electrical system
The contact owns a 2018 Jeep Grand Cherokee. The contact stated that while driving at unknown moderate speeds, the vehicle shuddered upon depressing the brake pedal. The contact stated that the failure occurred violently
NHTSA complaint: Service brakes
The contact owns a 2018 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The dealer
NHTSA complaint: Service brakes
Rockers & cam shaft are worn and making ticking noise. I only have 86k on my 2018 Jeep Grand Cherokee, and am diligent with upkeep on the maintenance. This is a very known issue and should be recalled as I have not driv
NHTSA complaint: Engine
I own a 2018 Jeep Grand Cherokee with the Uconnect 8.4" touchscreen. The screen has begun to delaminate—a well-documented and widespread issue in 2017–2019 Jeep models. As the touchscreen separates from the display, it c
NHTSA complaint: Unknown or other
I have been without a vehicle for over 5 months. Paying on a vehicle that I cannot even get out of the garage. Paying storage insurance on a vehicle. There is a major issue with camshafts right now. I have had the spark
NHTSA complaint: Unknown or other
The contact's fiancé owns a 2018 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the brake warning light illuminated. In addition, the contact stated that the gear shifter would move o
NHTSA complaint: Service brakes
| Reliability raw | 51 | average |
|---|---|---|
| Longevity est. | 62 | average |
| Maintenance | 71 | good |
| Depreciation | 80 | excellent |
| Performance | 81 | excellent |
| Efficiency | 22 | below average |
Percentile ranks against other SUVs in the catalog.
What stands behind each score for this car:
Owners have filed 685 complaints with NHTSA for this model-year, and electrical system is the most reported area with 140 of them (20%). No recalls are on record for it.
AVOIR scores its reliability 51/100 (average) from NHTSA recall campaigns and complaint density. That figure is a raw complaint count, not yet adjusted for sales volume, so a high-volume model scores worse than it deserves.
AVOIR scores its longevity 62/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2018 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: be careful, because the numbers are mixed and the complaint record is worth reading before you commit. Its overall ownership score is 62/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.