Reliability, what owners report, and what it costs to keep.
AVOIR's read: a solid ownership case with specific caveats below.
Owners have filed 38 complaints with NHTSA about the 2018 Infiniti QX60, and it carries 1 recall. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Power train | 8 | 21% |
| Engine | 5 | 13% |
| Service brakes | 4 | 11% |
| Power train | 2 | 5% |
| Power train | 1 | 3% |
| Vehicle speed control | 1 | 3% |
| Power train | 1 | 3% |
| Electrical system | 1 | 3% |
| Steering | 1 | 3% |
| Vehicle speed control | 1 | 3% |
Verbatim from NHTSA complaint records, trimmed for length.
Subject of Complaint: Severe odometer fraud, mileage tampering, and title misrepresentation by the selling dealership: Phenix Motors, LLC ([XXX]), operated by [XXX]. The Discrepancy: The vehicle was sold to me with a fal
NHTSA complaint: Power train
The contact owns a 2018 Infiniti QX60. The contact stated that while driving approximately 50 MPH, the vehicle lost motive power, and the vehicle decelerated to 20 MPH. The contact stated that there was a knocking sound
NHTSA complaint: Vehicle speed control
The vehicle shudders and jerks when you accelerate after that it good to go this is so aggravating but I love my Infiniti so much can Infiniti fix this problem and upgrade my transmission
NHTSA complaint: Power train
The contact owns a 2018 Infiniti QX60. The contact stated that the vehicle failed to start. The vehicle was towed to the dealer, where it was diagnosed with major internal engine failure. The dealer determined that the e
NHTSA complaint: Engine
Since my car had about 45000 miles on the odometer, it has been producing a thick white smoke, not only upon starting the car from a cold start, but also after longer distance trips over 30 miles. After having taken it t
NHTSA complaint: Engine
1. Airbags and seatbelt lights: The vehicle airbags light and seatbelt lights keeps flashing and after taking it to the dealer, they keep suggesting buying a new passenger seat assembly coasting thousands of dollars. Man
NHTSA complaint: Power train
While driving, the vehicle often brakes and accelerates without my control. I've reported this issue before. My brakes are fine, according to the vehicle status.
NHTSA complaint: Electrical system
The contact owns a 2018 Infiniti QX60. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the timing cha
NHTSA complaint: Engine
NHTSA lists 1 recall campaign for the 2018 Infiniti QX60. Recalls are free to have fixed at a franchised dealer regardless of who owns the car now, but only if they were never done, so check the VIN of the specific car rather than trusting the model.
Nissan North America, Inc. (Nissan) is recalling certain 2015-2018 Nissan Murano, 2016-2018 Nissan Maxima, and 2017-2019 Nissan Pathfinder and Infiniti QX60 vehicles. These vehicles were previously recalled and unrepaired, or inspected and determined to not need a repair, under recall number 18V-60
Risk: A brake fluid leak on the circuit board may result in an electrical short, increasing the risk of a fire.
Fix: Nissan will notify owners, and dealers will replace the ABS actuator, free of charge. Owners will receive a second notice when remedy parts become available, currently expected to be during summer 20
| Reliability raw | 86 | excellent |
|---|---|---|
| Longevity est. | 80 | excellent |
| Maintenance | 73 | good |
| Depreciation | 48 | below average |
| Performance | 67 | good |
| Efficiency | 38 | below average |
| Safety | 93 | excellent |
Percentile ranks against other SUVs in the catalog.
What stands behind each score for this car:
Owners have filed 38 complaints with NHTSA for this model-year, and power train is the most reported area with 8 of them (21%). There is 1 recall on record. Check any specific car against its VIN before buying.
AVOIR scores its reliability 86/100 (excellent) from NHTSA recall campaigns and complaint density. That figure is a raw complaint count, not yet adjusted for sales volume, so a high-volume model scores worse than it deserves.
AVOIR scores its longevity 80/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2018 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: worth a look, because a solid ownership case with specific caveats below. Its overall ownership score is 72/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.