Reliability, what owners report, and what it costs to keep.
AVOIR's read: running costs are the problem rather than the car itself.
Owners have filed 141 complaints with NHTSA about the 2018 Audi Q7, and it carries 3 recalls. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Engine | 28 | 20% |
| Exterior lighting | 17 | 12% |
| Suspension | 14 | 10% |
| Unknown or other | 13 | 9% |
| Steering | 5 | 4% |
| Electrical system | 4 | 3% |
| Power train | 4 | 3% |
| Seat belts | 4 | 3% |
| Service brakes | 4 | 3% |
| Wheels | 4 | 3% |
Verbatim from NHTSA complaint records, trimmed for length.
Start/stop malfunction failed; yes it is available for inspection. Driving down highway vehicle stopped with 2 adult passengers and 2 children. Yes 3 mechanics completed a diagnostic. Vehicle has not been inspected by
NHTSA complaint: Engine
The right rear passenger heated seat in my 2018 Audi Q7 overheated and burned through the leather and foam. Fortunately, my disabled [XXX] daughter, who normally sits in that seat, was not in the vehicle at the time. The
NHTSA complaint: Seats
My 2018 Audi Q7 3.0T Quattro is experiencing extreme oil consumption — dropping from full to minimum level in approximately 230 miles. This is approximately 14x beyond Audi's own threshold for excessive oil consumption o
NHTSA complaint: Engine
I AM GETTING FRONT LEFT SIDE MARKER LIGHT FAULTY PROBLEM. I WAS TOLD THIS IS VERY COMMON FOR 2018 AUDI Q7. PLEASE INVESTIGATE THIS ISSUE AND SEE IF I AM QUALIFIED TO GET THIS REPLACED BY AUDI. APPARENTLY, THE REPLACING T
NHTSA complaint: Exterior lighting
Parking light defective message on dash board. Looked at the light and all lights present. Talked to a dealer and the headlight assembly to replace is 6K plus. For a small yellow side light inside of headlight that is st
NHTSA complaint: Exterior lighting
I am reporting suspected odometer fraud on my 2018 Audi Q7 3.0T Prestige (VIN: [XXX] ). Between May 8 and June 13, 2025, while I was the sole driver of the vehicle, Audi dealership service records show an odometer increa
NHTSA complaint: Unknown or other
I’m reporting a serious safety issue with my 2018 Audi Q7. Both rear suspension springs failed suddenly while I was driving at highway speeds 70 MPH, with no warning at all. This was extremely dangerous—I almost lost co
NHTSA complaint: Suspension
ALERT " Left Front side marker light defective" see owner manual. That is the message
NHTSA complaint: Exterior lighting
NHTSA lists 3 recall campaigns for the 2018 Audi Q7. Recalls are free to have fixed at a franchised dealer regardless of who owns the car now, but only if they were never done, so check the VIN of the specific car rather than trusting the model.
Volkswagen Group of America, Inc. (Audi) is recalling certain 2016-2018 Q7, A6 and A7 vehicles, and 2015-2018 Audi A8 vehicles. The left and right fuel rails may leak fuel.
Risk: A fuel leak in the presence of an ignition source can increase risk of a fire.
Fix: Audi has notified owners, and dealers will replace the left and right fuel rail, free of charge. The recall began February 28, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi
Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2020 Audi Q7 vehicles. The padding on the vehicle's C-pillar may not absorb enough impact in the event of a crash.
Risk: In the event of a crash, an unbelted occupant's head may impact the vehicle's C-pillar padding, increasing the risk of injury.
Fix: Audi will notify owners, and dealers will replace the deformation element on the C-pillars, free of charge. The recall began November 17, 2020. Owners may contact Audi customer service at 1-800-253-
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Audi Q8 and 2017-2019 Audi Q7 vehicles. The bolt connecting the steering shaft to the steering gear may loosen, possibly resulting in a loss of steering control.
Risk: A sudden loss of loss of steering control may increase the risk of a crash.
Fix: Volkswagen will notify owners, and Audi dealers will inspect and, if necessary, replace the steering shaft bolt, as necessary, free of charge. The recall began March 31, 2020. Owners may contact Aud
| Reliability raw | 73 | good |
|---|---|---|
| Longevity est. | 73 | good |
| Maintenance | 44 | below average |
| Depreciation | 50 | average |
| Performance | 73 | good |
| Efficiency | 36 | below average |
| Safety | 93 | excellent |
Percentile ranks against other SUVs in the catalog.
What stands behind each score for this car:
Owners have filed 141 complaints with NHTSA for this model-year, and engine is the most reported area with 28 of them (20%). There are 3 recalls on record. Check any specific car against its VIN before buying.
AVOIR scores its reliability 73/100 (good) from NHTSA recall campaigns and complaint density. That figure is a raw complaint count, not yet adjusted for sales volume, so a high-volume model scores worse than it deserves.
AVOIR scores its longevity 73/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2018 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: skip unless cheap, because running costs are the problem rather than the car itself. Its overall ownership score is 63/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.