Reliability, what owners report, and what it costs to keep.
AVOIR's read: the numbers are mixed and the complaint record is worth reading before you commit.
Owners have filed 187 complaints with NHTSA about the 2017 Volkswagen Golf, and it carries 5 recalls. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Fuel/propulsion system | 44 | 24% |
| Unknown or other | 21 | 11% |
| Engine | 14 | 7% |
| Structure | 11 | 6% |
| Suspension | 7 | 4% |
| Visibility | 7 | 4% |
| Power train | 5 | 3% |
| Fuel system | 5 | 3% |
| Air bags | 5 | 3% |
| Structure | 5 | 3% |
Verbatim from NHTSA complaint records, trimmed for length.
Car battery spontaneously exploded when trying to start the car.
NHTSA complaint: Electrical system
Driving my 2017Golf the check engine light came on. The light was steady. I called my dealer and got it in for service. They report to me that the Thermostat housing needs to be replaced and oxygen sensors need replacing
NHTSA complaint: Electrical system
My vehicle is subject to Safety Recall 20UF (Suction Jet Pump failure / Fire Risk). I have attempted to contact Pacific Volkswagen in Hawthorne, CA to schedule this safety-critical repair. On two separate occasions, upon
NHTSA complaint: Unknown or other
Infotainment system is restarting itself repeatedly every 30 seconds to every few minutes.This has been going on for about 2 weeks. The component has not yet been inspected by a 3rd party.
NHTSA complaint: Electrical system
The contact owns a 2017 Volkswagen Golf. The contact stated that while the vehicle was parked and occupied, while attempting to depress the accelerator pedal, the vehicle independently accelerated and crashed into a park
NHTSA complaint: Vehicle speed control
I have been having rear cameras for quite some time. The first time I took it to the dealer they could not find any issues and told me to take pictures. I did, plenty of them. Monday 10-27 2025 I took it in again for the
NHTSA complaint: Electrical system
In December 2021, my fuel gauge read empty, so I stopped at a gas station near the Honolulu Airport and VW Honolulu dealership. As I was pumping the gasoline, it began overflowing from the top of the tank, although I had
NHTSA complaint: Fuel/propulsion system
The contact owns a 2017 Volkswagen Golf Alltrack. The contact stated that while parking the vehicle and shifting to the park, the contact turned off the vehicle and the vehicle rolled backward. The driver depressed the b
NHTSA complaint: Power train
NHTSA lists 5 recall campaigns for the 2017 Volkswagen Golf. Recalls are free to have fixed at a franchised dealer regardless of who owns the car now, but only if they were never done, so check the VIN of the specific car rather than trusting the model.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2018 Volkswagen Golf and Golf Sportwagen vehicles. The build of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition while the vehicle shift lever is not in "Park." As such, the
Risk: Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Fix: Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began March 19, 2019. Owners may contact Volkswagen customer service at 1-800
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2019 Golf Sportwagen, 2019 Jetta, 2015-2019 Golf, and 2018-2019 Tiguan vehicles. The rear coil springs may prematurely fracture.
Risk: If a coil spring fractures while driving, it may damage a rear tire causing a loss of vehicle control, increasing the risk of a crash.
Fix: Volkswagen will notify owners, and dealers will replace the rear axle coil springs, free of charge. The recall began April 12, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi A7, A4, A6, Volkswagen Golf and Tiguan vehicles and 2016 Volkswagen e-Golf vehicles for driver frontal air bags, passenger frontal air bags or head air bags that may not deploy properly. Additionally, certain 2
Risk: In the event of a crash, if the air bags and/or the seat belt pretensioners do not inflate or function properly, the vehicle occupants have an increased risk of injury.
Fix: Volkswagen and Audi will notify owners, and dealers will replace the affected air bags and seat belt pretensioners, free of charge. The recall began April 2017. Owners may contact Volkswagen customer
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Touareg GP, Tiguan, Golf A6, E-Golf GP, CCF, 2016-2017 Passat GP, 2018-2019 Golf R GP, and 2018 Atlas vehicles. These internal-use vehicles were sold without confirmation that they were built to all applicable regulatory requi
Risk: Vehicles that do not meet all regulatory requirements may have an increased risk of injury, crash, or fire.
Fix: Volkswagen will repurchase the vehicles. Owner notification letters were mailed May 20, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall i
| Reliability raw | 67 | good |
|---|---|---|
| Longevity est. | 68 | good |
| Maintenance | 76 | good |
| Depreciation | 58 | average |
| Performance | 50 | average |
| Efficiency | 51 | average |
| Safety | 93 | excellent |
Percentile ranks against other compact cars in the catalog.
What stands behind each score for this car:
Owners have filed 187 complaints with NHTSA for this model-year, and fuel/propulsion system is the most reported area with 44 of them (24%). There are 5 recalls on record. Check any specific car against its VIN before buying.
AVOIR scores its reliability 67/100 (good) from NHTSA recall campaigns and complaint density. That figure is a raw complaint count, not yet adjusted for sales volume, so a high-volume model scores worse than it deserves.
AVOIR scores its longevity 68/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2017 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: be careful, because the numbers are mixed and the complaint record is worth reading before you commit. Its overall ownership score is 67/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.