Reliability, what owners report, and what it costs to keep.
AVOIR's read: a solid ownership case with specific caveats below.
Owners have filed 265 complaints with NHTSA about the 2017 Toyota Highlander, and it carries 4 recalls. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Power train | 55 | 21% |
| Unknown or other | 27 | 10% |
| Engine | 16 | 6% |
| Fuel/propulsion system | 16 | 6% |
| Visibility/wiper | 12 | 5% |
| Electrical system | 11 | 4% |
| Electrical system | 8 | 3% |
| Fuel system | 8 | 3% |
| Service brakes | 8 | 3% |
| Air bags | 7 | 3% |
Verbatim from NHTSA complaint records, trimmed for length.
About a few weeks back we started noticing a whining noise while accelerating. For safety reason we are not using the truck for long distance driving. Yes, the problem was able to reproduce by an independent mechanic and
NHTSA complaint: Power train
My 2017 Toyota Highlander, VIN [XXX], has just under 85,000 miles. I was notified at the dealership (Stevinson Toyota in Lakewood Colorado) who inspected the vehicle yesterday that the vehicle has developed a timing cove
NHTSA complaint: Engine
I had been shopping, as I attempted to increase speed, my car wouldn't respond. I smelled something burning and I switched lanes because I needed a safe place to stop. I turned onto [XXX] in Pembroke (I think) and still
NHTSA complaint: Power train
I was driving down the road about 50 miles an hour just south of otter Valley Union, high school and Brandon Vermont when I heard an extremely loud poof/thud sound. It also caused my ears to pop. I pulled over and reali
NHTSA complaint: Unknown or other
The engine stalled because the fuel pump is failing. We have found that many 2017 Toyota Highlanders have had the fuel pump recalled for this exact issue, yet our VIN is not included in this recall. We experienced the e
NHTSA complaint: Fuel/propulsion system
Vehicle is a 2017 Toyota Highlander (VIN [XXX]) experiencing the UA80 8-speed transmission whine defect (T-SB-0160-18) upon acceleration. An authorized Toyota dealership test drove and officially verified the transmissio
NHTSA complaint: Power train
bought the car in 2018 and ever since it makes a rttling noise, Toyota says it is the hybrid system engaigeing, hybrid cars are not supposed to make noise.
NHTSA complaint: Unknown or other
Vehicle had history of hard shifting from 1st drive. On January 24, 2026 we heard a ringing sound as we were driving. Approximately 10 minutes after the noise began, the Check Engine light illuminated. We drove back home
NHTSA complaint: Power train
NHTSA lists 4 recall campaigns for the 2017 Toyota Highlander. Recalls are free to have fixed at a franchised dealer regardless of who owns the car now, but only if they were never done, so check the VIN of the specific car rather than trusting the model.
Fujian Wanda Automobile Glass Industry (Wanda) is recalling certain aftermarket Replacement Windshields sold for use in 2014-2018 Toyota Highlander vehicles. The windshields have an attached wire harness that water may leak into, possibly causing damage to the vehicle's Engine Control Module (ECM).
Risk: The ECM damage may result in the engine stalling, increasing the risk of a crash.
Fix: Wanda will notify owners, and service centers will replace the windshields, and inspect the ECM for damage, having it replaced, as necessary, free of charge. The recall began January 29, 2019. Owner
Gulf States Toyota, Inc. (GST) is recalling certain 2017 Toyota Highlander and Highlander Hybrid vehicles equipped with accessory roof rail cross bars. The fasteners for the roof rails may not be torqued properly.
Risk: The roof rails may loosen and possibly detach from the vehicle, becoming a road hazard and increasing the risk of a crash.
Fix: GST will notify owners, and dealers will inspect and properly torque the fasteners, free of charge. The recall began September 29, 2017. Owners may contact GST customer service at 1-800-444-1074. G
Gulf States Toyota, Inc. (Gulf States) is recalling certain 2017 4Runner , 86, Avalon, Camry, Camry Hybrid, Corolla, Corolla iM, Highlander, Highlander Hybrid, Prius, Prius C, RAV4, RAV4 Hybrid, Sienna and Yaris vehicles. The spare tire air pressure was not adjusted to the proper pressure as state
Risk: A spare tire that is not inflated to the proper value may not perform as intended, increasing the risk of a crash.
Fix: Gulf States will notify owners, and dealers will inspect the spare tires, adjusting their pressure as necessary, free of charge. The recall began June 15, 2017. Owners may contact Gulf States custom
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 20
Risk: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Fix: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting Janu
| Reliability | 72 | good |
|---|---|---|
| Longevity est. | 80 | excellent |
| Maintenance | 82 | excellent |
| Depreciation | 74 | good |
| Performance | 67 | good |
| Efficiency | 41 | below average |
| Safety | 93 | excellent |
Percentile ranks against other SUVs in the catalog.
What stands behind each score for this car:
Owners have filed 265 complaints with NHTSA for this model-year, and power train is the most reported area with 55 of them (21%). There are 4 recalls on record. Check any specific car against its VIN before buying.
AVOIR scores its reliability 72/100 (good) from NHTSA recall campaigns and complaint density, adjusted for how many were sold so a popular model is not penalised for having more owners.
AVOIR scores its longevity 80/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2017 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: worth a look, because a solid ownership case with specific caveats below. Its overall ownership score is 74/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.