Reliability, what owners report, and what it costs to keep.
AVOIR's read: the numbers are mixed and the complaint record is worth reading before you commit.
Owners have filed 325 complaints with NHTSA about the 2017 Jeep Grand Cherokee SRT, and it carries no recalls. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Power train | 42 | 13% |
| Unknown or other | 33 | 10% |
| Engine | 32 | 10% |
| Fuel/propulsion system | 14 | 4% |
| Electrical system | 13 | 4% |
| Seats | 11 | 3% |
| Electrical system | 11 | 3% |
| Service brakes | 9 | 3% |
| Electrical system | 8 | 2% |
| Exterior lighting | 7 | 2% |
Verbatim from NHTSA complaint records, trimmed for length.
Defect in transmission causing a total replacement to be needed. Jeep is aware of issue and is changing the way they’re built but not recalling.
NHTSA complaint: Power train
The contact owns a 2017 Jeep Grand Cherokee. The contact stated that while operating the vehicle, the check engine warning light illuminated and remained illuminated. Additionally, there was white smoke coming from the e
NHTSA complaint: Engine and engine cooling
Unknown or uncertain about needing a recall. Recently my car has been having trouble with acceleration in the sense that either it will lag or stall out and at times will give acceleration even without me trying to depre
NHTSA complaint: Power train
System said car will shut off soon. All system lights started blinking and the car turned off. Car would not restart and would not go into neutral.
NHTSA complaint: Steering
My husband was driving down a state road when the car shut down. He started the suv back on & we where fine. 2nd time I was driving on the interstate [XXX] ) when the car shut off & the dashboard displayed "shift to pa
NHTSA complaint: Vehicle speed control
When I was driving onto the high way my jeep just cut off and I couldn’t accelerate only steer doing 45 mph with cars behind me and I saw on the dash a message “ shift to park. And then put into Desired gear” well it was
NHTSA complaint: Power train
The front passenger seat Active Head Restraint activated while driving on a smooth, rural road, with no traffic, and no impact with anything. My wife was in the passenger seat and was forcefully hit when the headrest dep
NHTSA complaint: Air bags
Pass. side active head restraint deployed unexpectedly. Dealer replaced part under “warranty extension x88”. When I contacted Jeep manufacturer: 1-800-334-9200, I was told the manufacturer will NOT replace the driver si
NHTSA complaint: Unknown or other
| Reliability raw | 54 | average |
|---|---|---|
| Longevity est. | 64 | average |
| Maintenance | 71 | good |
| Depreciation | 80 | excellent |
| Performance | 82 | excellent |
| Efficiency | 27 | below average |
Percentile ranks against other SUVs in the catalog.
What stands behind each score for this car:
Owners have filed 325 complaints with NHTSA for this model-year, and power train is the most reported area with 42 of them (13%). No recalls are on record for it.
AVOIR scores its reliability 54/100 (average) from NHTSA recall campaigns and complaint density. That figure is a raw complaint count, not yet adjusted for sales volume, so a high-volume model scores worse than it deserves.
AVOIR scores its longevity 64/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2017 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: be careful, because the numbers are mixed and the complaint record is worth reading before you commit. Its overall ownership score is 63/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.