Reliability, what owners report, and what it costs to keep.
AVOIR's read: the numbers are mixed and the complaint record is worth reading before you commit.
Owners have filed 228 complaints with NHTSA about the 2017 Jeep Compass, and it carries 4 recalls. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Unknown or other | 33 | 14% |
| Electrical system | 25 | 11% |
| Engine | 23 | 10% |
| Power train | 15 | 7% |
| Electrical system | 10 | 4% |
| Electrical system | 8 | 4% |
| Air bags | 5 | 2% |
| Service brakes | 4 | 2% |
| Electrical system | 4 | 2% |
| Steering | 4 | 2% |
Verbatim from NHTSA complaint records, trimmed for length.
When driving the 2017 Jeep Compass, a bubble which has formed on the touchscreen causes it to randomly change different settings (such as turning on the heated seats/steering wheel, turning on the AC or heat, etc.), caus
NHTSA complaint: Unknown or other
Odometer Fraud. The contact purchased a 2017 Jeep Compass. The contact had traded a prior vehicle for the Jeep. The vehicle was a private sale. The following day, the mileage jumped nearly 40,000 miles. At the time of pu
NHTSA complaint: Electrical system
Car just cuts off. Batteries are good, alternator good no codes! Rpm goes to o cuts off parking break comes takes a couple of seconds to start then cuts off at random times while driving very unsafe!!!! Taken to dealer c
NHTSA complaint: Electrical system
The contact owns a 2017 Jeep Compass. The contact stated that while driving at 30 MPH, the vehicle and the steering wheel started shaking abnormally. Several unknown warning lights were illuminated. The contact pulled ov
NHTSA complaint: Service brakes
Tire rods and suspension failed vehicle is unsafe to operate .
NHTSA complaint: Steering
The contact owns a 2017 Jeep Compass. The contact stated that while driving approximately 20 MPH, the ABS and Traction Control warning lights illuminated, and the steering wheel and the front passenger’s side of the vehi
NHTSA complaint: Service brakes
The contact owns a 2017 Jeep Compass. The contact stated that while driving 10 MPH in the middle lane, the vehicle stopped unexpectedly. While accelerating, there was an abnormal grinding and clanking metallic sound comi
NHTSA complaint: Power train
I was approaching a stoplight and every light on the dash lit up, the car wouldn’t go after stopping and it wouldn’t turn off when put in park. I also couldn’t shift into any other gear. This is seriously dangerous and n
NHTSA complaint: Electrical system
NHTSA lists 4 recall campaigns for the 2017 Jeep Compass. Recalls are free to have fixed at a franchised dealer regardless of who owns the car now, but only if they were never done, so check the VIN of the specific car rather than trusting the model.
Chrysler (FCA US LLC) is recalling certain model year 2017-2018 Jeep Compass vehicles. The brightness of the backlighting for the Instrument Panel Cluster (IPC) cannot be adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number
Risk: An instrument cluster that is too bright, and cannot be dimmed, can reduce the driver's ability to see at night, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will update IPC software, as necessary, free of charge. The recall began December 8, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. C
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers ma
Risk: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Fix: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at
Chrysler (FCA US LLC) is recalling certain 2017 Jeep Compass vehicles equipped with a 6-speed transmission. The left front halfshaft may not be properly seated, and, as a result, it may disengage from the transmission and/or break.
Risk: If the left front halfshaft disengages or breaks, the vehicle will have a loss of drive. Additionally, if the vehicle is parked without using the parking brake, the vehicle may roll, despite being in
Fix: Chrysler will notify owners, dealers will inspect the left front halfshaft for engagement and replace any that are not properly engaged in the transmission, free of charge. The recall began on June 1
Chrysler (FCA US LLC) is recalling certain 2017 Jeep Compass vehicles. The affected vehicles have User's Guides that contain incorrect information regarding the jump start procedure, specifically, the polarity of the battery terminals are reversed in the battery terminal graphic.
Risk: If a customer follows the User's Guide, they may hook up the battery jumper cables incorrectly, increasing their risk of injury.
Fix: Chrysler will notify owners and will replace the User's Guides with a corrected version, free of charge. The recall began August 22, 2017. Owners may contact Chrysler customer service at 1-800-853-1
| Reliability raw | 62 | average |
|---|---|---|
| Longevity est. | 69 | good |
| Maintenance | 80 | excellent |
| Depreciation | 75 | good |
| Performance | 59 | average |
| Efficiency | 40 | below average |
| Safety | 80 | excellent |
Percentile ranks against other SUVs in the catalog.
What stands behind each score for this car:
Owners have filed 228 complaints with NHTSA for this model-year, and unknown or other is the most reported area with 33 of them (14%). There are 4 recalls on record. Check any specific car against its VIN before buying.
AVOIR scores its reliability 62/100 (average) from NHTSA recall campaigns and complaint density. That figure is a raw complaint count, not yet adjusted for sales volume, so a high-volume model scores worse than it deserves.
AVOIR scores its longevity 69/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2017 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: be careful, because the numbers are mixed and the complaint record is worth reading before you commit. Its overall ownership score is 68/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.