Reliability, what owners report, and what it costs to keep.
AVOIR's read: a solid ownership case with specific caveats below.
Owners have filed 33 complaints with NHTSA about the 2017 Infiniti QX30, and it carries 4 recalls. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Air bags | 8 | 24% |
| Unknown or other | 2 | 6% |
| Visibility/wiper | 2 | 6% |
| Power train | 2 | 6% |
| Steering | 1 | 3% |
| Power train | 1 | 3% |
| Steering | 1 | 3% |
| Steering | 1 | 3% |
| Suspension | 1 | 3% |
| Steering | 1 | 3% |
Verbatim from NHTSA complaint records, trimmed for length.
The contact owns a 2017 Infiniti QX30. The contact stated that while operating the vehicle, the air bag warning light remained illuminated. Additionally, while reversing into the garage there was a popping sound coming f
NHTSA complaint: Steering
The contact owns a 2017 Infiniti QX30. The contact stated that an unknown warning light was illuminated. Additionally, while driving at various speeds, the vehicle jerked abnormally. The vehicle steadily moved forward ev
NHTSA complaint: Power train
I opened my sunroof cover and the back of my headliner dropped. The back window is already small and the headliner hangs in front of it obstructing the view. It seems like everyone has this same issue or defect which is
NHTSA complaint: Unknown or other
I am submitting this complaint regarding a safety and quality concern with my 2017 Infiniti QX30. The interior headliner in the rear section of my vehicle has begun sagging significantly, which obstructs rear visibility
NHTSA complaint: Visibility/wiper
The contact owned a 2017 Infiniti QX30. The contact stated that, while his wife was driving at an undisclosed speed on a highway, another vehicle suddenly merged into her lane. The driver was unable to react and collided
NHTSA complaint: Air bags
The contact owns a 2017 Infiniti QX30. The contact stated the vehicle was included in NHTSA Campaign Number: 21V419000 (Steering) for the lower steering shaft and was repaired under recall. After the recall repair, the s
NHTSA complaint: Steering
The driver’s side heater does not function correctly. When heat is turned on, the passenger side warms but the driver’s side only blows cold air. This prevents the windshield on the driver’s side from properly defrosting
NHTSA complaint: Steering
The contact owns a 2017 Infiniti QX30. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that
NHTSA complaint: Air bags
NHTSA lists 4 recall campaigns for the 2017 Infiniti QX30. Recalls are free to have fixed at a franchised dealer regardless of who owns the car now, but only if they were never done, so check the VIN of the specific car rather than trusting the model.
Nissan North America Inc. (Nissan) is recalling certain 2017 Infiniti QX30 vehicles. The affected vehicles have a driver-side curtain air bag inflator initiator that may fail to ignite during a crash, preventing the air bag from deploying.
Risk: If the air bag fails to deploy in the event of a crash, it can increase the risk of injury.
Fix: Nissan will notify owners, and dealers will replace the driver-side curtain air bag assembly, free of charge. The recall began on May 2, 2017. Owners may contact Infiniti customer Service at 1-800-6
Nissan North America, Inc. (Nissan) is recalling 2017-2018 Infiniti QX30 vehicles. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.
Risk: If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
Fix: Nissan will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began March 26, 2018. Owners may contact Infiniti customer service at 1-80
Nissan North America, Inc. (Nissan) is recalling certain 2017 Infiniti QX30 vehicles manufactured August 11, 2016, to September 27, 2016. The affected vehicles have a passenger air bag inflator initiator that may fail to ignite during a crash, preventing the air bag from deploying. As such, these
Risk: A passenger air bag that fails to deploy in the event of a crash can increase the risk of injury.
Fix: Nissan will notify owners, and dealers will replace the passenger air bag assembly, free of charge. The recall began on March 21, 2017. Owners may contact Nissan customer service at 1-800-647-7261.
Nissan North America, Inc. (Nissan) is recalling certain 2017 Infiniti QX30 vehicles. The steering shaft bore hole for the universal joint bearing may allow excessive movement that, over time, could result in the separation of the bearing and universal joint.
Risk: A separated universal joint bearing can cause a loss of steering control and increase the risk of a crash.
Fix: Dealers will replace the lower steering shaft, free of charge. Owner notification letters were mailed on July 30, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number
| Reliability raw | 85 | excellent |
|---|---|---|
| Longevity est. | 76 | good |
| Maintenance | 80 | excellent |
| Depreciation | 52 | average |
| Performance | 52 | average |
| Efficiency | 46 | below average |
Percentile ranks against other compact cars in the catalog.
What stands behind each score for this car:
Owners have filed 33 complaints with NHTSA for this model-year, and air bags is the most reported area with 8 of them (24%). There are 4 recalls on record. Check any specific car against its VIN before buying.
AVOIR scores its reliability 85/100 (excellent) from NHTSA recall campaigns and complaint density. That figure is a raw complaint count, not yet adjusted for sales volume, so a high-volume model scores worse than it deserves.
AVOIR scores its longevity 76/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2017 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: worth a look, because a solid ownership case with specific caveats below. Its overall ownership score is 70/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.