Reliability, what owners report, and what it costs to keep.
AVOIR's read: the numbers are mixed and the complaint record is worth reading before you commit.
Owners have filed 62 complaints with NHTSA about the 2017 Infiniti Q50, and it carries 4 recalls. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Engine | 8 | 13% |
| Unknown or other | 5 | 8% |
| Air bags | 4 | 6% |
| Air bags | 3 | 5% |
| Steering | 3 | 5% |
| Electrical system | 3 | 5% |
| Visibility/wiper | 3 | 5% |
| Fuel/propulsion system | 2 | 3% |
| Power train | 2 | 3% |
| Service brakes | 2 | 3% |
Verbatim from NHTSA complaint records, trimmed for length.
The contact owns a 2017 Infiniti Q50. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with ai
NHTSA complaint: Air bags
Affected: Steering/Electrical/Direct Adaptive Steering, 50K miles While driving my 2017 Infinity Q50s under normal driving conditions, the vehicle suffered an instantaneous, catastrophic, and total failure of the power
NHTSA complaint: Steering
I have had several major problems with this car's engine. Once it shut down (was detecting no oil but was full) while on the interstate. Had to replace the radiator fan assembly and module. Coolant Leaks
NHTSA complaint: Engine
The passenger seat occupant sensor is on. Dealer confirmed the code is related to a bad sensor so even if someone is sitting in the passenger seat and we are in an accident the airbag will not deploy. The dealer said a r
NHTSA complaint: Air bags
The problem is on the recall, I understand my car is not on the VIN recall list but it's the same problem. Potential Recalls for 2017 Q50: Fuel Pump Control Module (2.0L engines): Improper software may cause the engine t
NHTSA complaint: Fuel/propulsion system
I experienced an ongoing grinding/rattling noise from the wheel/brake area. The vehicle was serviced multiple times by a franchised dealer, which diagnosed the issue as brake-related and performed brake repairs. The nois
NHTSA complaint: Suspension
I had a passenger seat belt light on and took it to Jim Coleman Infiniti in Bethesda,MD. They then were going to charge me a diagnostic fee to fix it, but instead proceeded to perform a zero point seat reset and got the
NHTSA complaint: Air bags
My vehicle has been stalling and burning/leaking oil internally for some time now with white smoke coming from the rear. Well Infiniti sent a post card and stated that the emission warranty is extended for 120,000 miles
NHTSA complaint: Unknown or other
NHTSA lists 4 recall campaigns for the 2017 Infiniti Q50. Recalls are free to have fixed at a franchised dealer regardless of who owns the car now, but only if they were never done, so check the VIN of the specific car rather than trusting the model.
Nissan North America (Nissan) is recalling certain 2017 Infiniti Q50 and Q50 Hybrid vehicles. The driver's frontal air bag inflator may have been improperly welded.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator may crack and release the gas needed to properly deploy the air bag, increasing the risk of injury.
Fix: Nissan will notify owners, and dealers will replace the driver side air bag inflator, free of charge. The recall began October 30, 2017. Owners may contact Infiniti customer service at 1-800-662-620
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano
Risk: If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
Fix: Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Alti
Nissan North America, Inc. (Nissan) is recalling certain 2016-2018 Infiniti Q50 and 2017 Infiniti Q60 vehicles equipped with a 2.0L engine. Incorrect Fuel Pump Control Module (FPCM) software may allow the fuel level in the main tank to be too low to supply fuel to the engine, causing the engine to
Risk: An engine stall can increase the risk of a crash.
Fix: Nissan will notify owners, and Infiniti dealers will reprogram the Fuel Pump Control Module (FPCM) with corrected software, free of charge. The recall began August 29, 2017. Owners may contact Infin
Nissan North America, Inc. (INFINITI) is recalling certain 2011-2013 M56, 2012-2013 M35 Hybrid, 2014-2018 Q50, Q70 Hybrid, 2014-2019 Q70, and 2015-2019 Q70L two-wheel drive vehicles. The driveshaft can fatigue and break.
Risk: A broken driveshaft can result in a loss of drive power, or a vehicle roll away when the vehicle is in park without the parking brake applied. Both scenarios can increase the risk of a crash.
Fix: Dealers will replace the driveshaft, free of charge. Owner notification letters were mailed August 13, 2024. Owners may contact INFINITI's customer service at 1-800-662-6200. INFINITI's numbers for
| Reliability raw | 76 | good |
|---|---|---|
| Longevity est. | 72 | good |
| Maintenance | 75 | good |
| Depreciation | 61 | average |
| Performance | 72 | good |
| Efficiency | 39 | below average |
Percentile ranks against other midsize & large cars in the catalog.
What stands behind each score for this car:
Owners have filed 62 complaints with NHTSA for this model-year, and engine is the most reported area with 8 of them (13%). There are 4 recalls on record. Check any specific car against its VIN before buying.
AVOIR scores its reliability 76/100 (good) from NHTSA recall campaigns and complaint density. That figure is a raw complaint count, not yet adjusted for sales volume, so a high-volume model scores worse than it deserves.
AVOIR scores its longevity 72/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2017 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: be careful, because the numbers are mixed and the complaint record is worth reading before you commit. Its overall ownership score is 69/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.