Reliability, what owners report, and what it costs to keep.
AVOIR's read: the numbers are mixed and the complaint record is worth reading before you commit.
Owners have filed 210 complaints with NHTSA about the 2017 Dodge Durango, and it carries 2 recalls. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Exterior lighting | 57 | 27% |
| Electrical system | 18 | 9% |
| Power train | 14 | 7% |
| Electrical system | 13 | 6% |
| Engine | 12 | 6% |
| Unknown or other | 8 | 4% |
| Seats | 8 | 4% |
| Fuel/propulsion system | 7 | 3% |
| Steering | 4 | 2% |
| Air bags | 4 | 2% |
Verbatim from NHTSA complaint records, trimmed for length.
Customer Satisfaction Notification T23 (TSB 18-031-17). Under this T23 a PCM software flash and a replacement EGR valve assembly were required. My dealer only did the software flash and my car now threw out an active PO4
NHTSA complaint: Fuel/propulsion system
Vehicle overheats while at a stop. Problem has been happening for past 8 months. Leaking antifreeze under transmission. Shop unable to diagnose problem after various attempts. Researched problem online and discovered man
NHTSA complaint: Engine
Runaway vehicle, police was called after car stopped and I was able to safely park it on the side of the freeway.also a police officer on motorcycle came the the scene to make sure I was able to get a towing scheduled. D
NHTSA complaint: Vehicle speed control
While driving the ABS light came on causing the abs lock to turn off increasing instability to cars performance.
NHTSA complaint: Unknown or other
The vehicle involved is a 2017 Dodge Durango. The primary systems malfunctioning include the engine cooling system, braking system, and electrical system. The engine repeatedly overheats while driving and has produced s
NHTSA complaint: Electrical system
I am submitting this complaint regarding a serious safety‑related failure involving the Totally Integrated Power Module (TIPM) in my 2017 Dodge Durango. Although my vehicle is not included in the 2011–2013 recall window
NHTSA complaint: Electrical system
Approximately 3 years ago we noticed water accumulating in the rear light. They refer to it as a race track light bar. Went to dealer who said not covered under warranty, and it would be $1,455 to replace. I did not have
NHTSA complaint: Electrical system
Race light tail lights went out. Water can get in around light . Known issue in class action lawsuit
NHTSA complaint: Exterior lighting
NHTSA lists 2 recall campaigns for the 2017 Dodge Durango. Recalls are free to have fixed at a franchised dealer regardless of who owns the car now, but only if they were never done, so check the VIN of the specific car rather than trusting the model.
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler
Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Fix: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may
Chrysler (FCA US LLC) is recalling certain 2017 Dodge Durango vehicles. The vehicles may have been assembled with rear axle halfshafts that are too short.
Risk: If a halfshaft is too short, it may disengage from the differential causing a loss of drive and increasing the risk of a crash.
Fix: Chrysler has notified owners, and dealers will replace both halfshafts, free of charge. The recall began on September 18, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrys
| Reliability raw | 70 | good |
|---|---|---|
| Longevity est. | 71 | good |
| Maintenance | 71 | good |
| Depreciation | 54 | average |
| Performance | 79 | good |
| Efficiency | 31 | below average |
| Safety | 80 | excellent |
Percentile ranks against other SUVs in the catalog.
What stands behind each score for this car:
Owners have filed 210 complaints with NHTSA for this model-year, and exterior lighting is the most reported area with 57 of them (27%). There are 2 recalls on record. Check any specific car against its VIN before buying.
AVOIR scores its reliability 70/100 (good) from NHTSA recall campaigns and complaint density. That figure is a raw complaint count, not yet adjusted for sales volume, so a high-volume model scores worse than it deserves.
AVOIR scores its longevity 71/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2017 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: be careful, because the numbers are mixed and the complaint record is worth reading before you commit. Its overall ownership score is 66/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.