Reliability, what owners report, and what it costs to keep.
AVOIR's read: running costs are the problem rather than the car itself.
Owners have filed 319 complaints with NHTSA about the 2017 Audi Q7, and it carries 7 recalls. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Exterior lighting | 98 | 31% |
| Engine | 39 | 12% |
| Electrical system | 29 | 9% |
| Suspension | 27 | 8% |
| Unknown or other | 19 | 6% |
| Steering | 13 | 4% |
| Electrical system | 12 | 4% |
| Fuel/propulsion system | 8 | 3% |
| Wheels | 5 | 2% |
| Service brakes | 5 | 2% |
Verbatim from NHTSA complaint records, trimmed for length.
The vehicle has a recurring electrical failure involving the camshaft position sensor circuit (DTC P0365). The sensor itself is functional, but the wiring harness leading to the sensor develops internal copper fatigue du
NHTSA complaint: Electrical system
The 2017 Audi Q7 Prestige was purchased on November 7,2016. Since the purchase, all service was provided by one or the other of two Audi dealerships. During this period, the Audi recommended 10K, 20K,30K, 40K, 50K, 60K,
NHTSA complaint: Engine
My 2017 Audi Q7 with the 3.0T engine has experienced repeated engine/ignition system failures. The vehicle displays a "System Malfunction" warning light accompanied by shaking and stalling. This same malfunction has occu
NHTSA complaint: Power train
On my 2017 Audi Q7 with 93169 miles, I am getting the error message along with a warning lamp that states: "Front right side marker light defective." The light actually works however I am getting this message. If the
NHTSA complaint: Exterior lighting
Defective side‑marker LED inside sealed headlight assembly Component: Exterior Lighting / Headlights Make/Model/Year: 2017 Audi Q7 prestige Issue: Defective side‑marker LED inside sealed headlight assembly Complaint:
NHTSA complaint: Exterior lighting
Front right Marker light defect alert keeps pooping up and sounding an audible alarm while I am driving even through the marker light is working perfectly. Drive train alert comes on after I add oil and the vehicle sta
NHTSA complaint: Exterior lighting
As per the Audi dealership inspection: Driver's-side rear coil spring is broken (also noted that the passenger-side spring is "swollen" and will need to be replaced). Appears to be a known issue; many complaints can be f
NHTSA complaint: Suspension
I have gotten a notice that my "front left side marker light defective"
NHTSA complaint: Exterior lighting
NHTSA lists 7 recall campaigns for the 2017 Audi Q7. Recalls are free to have fixed at a franchised dealer regardless of who owns the car now, but only if they were never done, so check the VIN of the specific car rather than trusting the model.
Volkswagen Group of America, Inc. (Audi) is recalling certain 2016-2018 Q7, A6 and A7 vehicles, and 2015-2018 Audi A8 vehicles. The left and right fuel rails may leak fuel.
Risk: A fuel leak in the presence of an ignition source can increase risk of a fire.
Fix: Audi has notified owners, and dealers will replace the left and right fuel rail, free of charge. The recall began February 28, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi Q7 vehicles manufactured August 30, 2015, to July 10, 2016. In the affected vehicles, the third row seat back may move forward under load, such as in a frontal collision. As such, the vehicles do not conform t
Risk: If the third row seat does not remain in its adjusted position, there may be an increased risk of injury to an occupant in the event of a crash.
Fix: Audi will notify owners, and dealers will install an additional support bracket to the seat, free of charge. The recall is expected to begin in November 2016. Owners may contact Audi customer servic
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi A7, A4, A6, Volkswagen Golf and Tiguan vehicles and 2016 Volkswagen e-Golf vehicles for driver frontal air bags, passenger frontal air bags or head air bags that may not deploy properly. Additionally, certain 2
Risk: In the event of a crash, if the air bags and/or the seat belt pretensioners do not inflate or function properly, the vehicle occupants have an increased risk of injury.
Fix: Volkswagen and Audi will notify owners, and dealers will replace the affected air bags and seat belt pretensioners, free of charge. The recall began April 2017. Owners may contact Volkswagen customer
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi Q7 vehicles manufactured November 11, 2015, to November 23, 2015. In the affected vehicles, the electric power steering assist control unit may short circuit resulting in a loss of power steering assist.
Risk: With a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a crash.
Fix: Audi will notify owners, and dealers will replace the steering rack, free of charge. The recall began November 2016. Owners may contact Audi customer service at 1-800-822-2834. Volkswagen's number
| Reliability raw | 62 | average |
|---|---|---|
| Longevity est. | 68 | good |
| Maintenance | 44 | below average |
| Depreciation | 54 | average |
| Performance | 73 | good |
| Efficiency | 37 | below average |
Percentile ranks against other SUVs in the catalog.
What stands behind each score for this car:
Owners have filed 319 complaints with NHTSA for this model-year, and exterior lighting is the most reported area with 98 of them (31%). There are 7 recalls on record. Check any specific car against its VIN before buying.
AVOIR scores its reliability 62/100 (average) from NHTSA recall campaigns and complaint density. That figure is a raw complaint count, not yet adjusted for sales volume, so a high-volume model scores worse than it deserves.
AVOIR scores its longevity 68/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2017 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: skip unless cheap, because running costs are the problem rather than the car itself. Its overall ownership score is 57/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.