Reliability, what owners report, and what it costs to keep.
AVOIR's read: a solid ownership case with specific caveats below.
Owners have filed 26 complaints with NHTSA about the 2016 Volvo S60, and it carries 4 recalls. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Engine | 5 | 19% |
| Visibility/wiper | 3 | 12% |
| Structure | 3 | 12% |
| Seat belts | 2 | 8% |
| Electrical system | 1 | 4% |
| Electrical system | 1 | 4% |
| Unknown or other | 1 | 4% |
| Wheels | 1 | 4% |
| Service brakes | 1 | 4% |
| Electrical system | 1 | 4% |
Verbatim from NHTSA complaint records, trimmed for length.
In November of 2021, I purchased my dream car, a 2016 Volvo s60 Cross Country, proud to own a vehicle from a company known for their safe and reliable vehicles. In April of 2022, a class action case ([XXX], et al., v. Vo
NHTSA complaint: Engine
The contact owns a 2016 Volvo S60. The contact stated that while driving at an undisclosed speed, the SRS warning light illuminated. The vehicle was taken to the local dealer who repaired the vehicle under NHTSA Campaign
NHTSA complaint: Electrical system
The alternator seized on the highway snapping the serpentine belt which got sucked into the timing and stopped the car in the left lane at highway speed. The timing guard failed allowing the belt to damage the timing. V
NHTSA complaint: Electrical system
At 86K miles can smell oil burning and add 1 quart light comes on. It's said Volvo is aware of a defect with the piston rings causing oil to consume and burn away. They aren't willing to address the issue outside warrant
NHTSA complaint: Engine
Windscreen wiper motors failed during inclement weather making visibility impossible. The vehicle was only approximately 2 years old at the time of failure. This created a serious safety issue and may have led to a crash
NHTSA complaint: Visibility/wiper
2016 VOLVO S60. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 20V-378. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS
NHTSA complaint: Seat belts
THE SUNROOF SPONTANEOUSLY EXPLODED OUTWARD ON THE HIGHWAY, NO POSSIBILITY OF ROAD DEBRIS HITTING IT AS NO OTHER CARS WERE NEARBY, AND I WAS NOT CLOSE TO AN OVERPASS. I BELIEVE TEMPERATURE FLUCTUATION CAUSES IT, AS I WAS
NHTSA complaint: Visibility/wiper
WE BOUGHT THIS CAR USED FROM A VOLVO DEALERSHIP IN AUGUST OF 2019 WHILE STILL UNDER FACTORY WARRANTY. IT HAS 19-INCH VOLVO ALLOY WHEELS WITH 235/40/R19 TIRES. IN A LITTLE OVER A YEAR, TWO OF THE WHEELS HAVE CRACKED PRE
NHTSA complaint: Wheels
NHTSA lists 4 recall campaigns for the 2016 Volvo S60. Recalls are free to have fixed at a franchised dealer regardless of who owns the car now, but only if they were never done, so check the VIN of the specific car rather than trusting the model.
Volvo Car USA LLC (Volvo) is recalling certain model year 2016-2017 XC90, S90, XC60, V60 Cross Country, V60, S60 Cross Country, S60, and S60 Inscription vehicles manufactured February 16, 2015, to August 22, 2016. On the affected vehicles, the front passenger seat belt buckle attaching stud may loo
Risk: If the seat belt buckle separates from the bracket, the front seat passenger may not be adequately restrained in the event of a crash, increasing their risk of injury in the event of a crash.
Fix: Volvo will notify owners, and dealers will inspect the front passenger seat belt buckle stud, replacing the seat belt buckle as needed, free of charge. The recall began January 2017. Owners may conta
Volvo Cars of North America, LLC. (Volvo) is recalling certain model year 2016 Volvo S60, V60, V60CC, XC60, XC70, and S80 vehicles manufactured April 8, 2015 to August 19, 2015. In certain driving conditions when using the automatic engine stop/start function, the starter motor fuse may blow, preve
Risk: If the vehicle is unexpectedly unable to be started in the middle of traffic, such as when stopped at an intersection, there is an increased risk of a crash.
Fix: Volvo will notify owners, and dealers will replace the existing starter motor fuse with a higher amperage fuse, free of charge. The recall began on October 26, 2015. Owners may contact Volvo custome
Volvo Cars of N.A., LLC (Volvo) is recalling certain 2008-2016 V70 and XC70, 2007-2016 S80, 2011-2018 S60 and V60, 2016-2018 S60 Cross Country, 2014-2020 S60L, 2009-2015 S80L, 2009-2016 XC60 and 2015-2018 V60 Cross Country vehicles. The flexible steel cable that connects the seat belt to the front
Risk: An unsecured occupant has an increased risk of injury in the event of a crash.
Fix: Volvo will notify owners, and dealers will replace the seat belt anchor cable for both front seats. The recall began December 10, 2020. Owners may contact Volvo customer service at 1-800-458-1552.
Volvo Car of USA LLC (Volvo) is recalling certain 2011-2017 S60, S60I, V60, S60CC and V60CC vehicles. A component within the door latches may break, making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Risk: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Fix: Volvo will notify owners, and dealers will replace all four door latches, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number
| Reliability raw | 78 | good |
|---|---|---|
| Longevity est. | 74 | good |
| Maintenance | 68 | good |
| Depreciation | 59 | average |
| Performance | 72 | good |
| Efficiency | 40 | below average |
| Safety | 100 | excellent |
Percentile ranks against other compact cars in the catalog.
What stands behind each score for this car:
Owners have filed 26 complaints with NHTSA for this model-year, and engine is the most reported area with 5 of them (19%). There are 4 recalls on record. Check any specific car against its VIN before buying.
AVOIR scores its reliability 78/100 (good) from NHTSA recall campaigns and complaint density. That figure is a raw complaint count, not yet adjusted for sales volume, so a high-volume model scores worse than it deserves.
AVOIR scores its longevity 74/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2016 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: worth a look, because a solid ownership case with specific caveats below. Its overall ownership score is 71/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.