Reliability, what owners report, and what it costs to keep.
AVOIR's read: running costs are the problem rather than the car itself.
Owners have filed 258 complaints with NHTSA about the 2016 Ram 2500, and it carries 14 recalls. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Power train | 37 | 14% |
| Steering | 33 | 13% |
| Engine | 19 | 7% |
| Service brakes | 18 | 7% |
| Unknown or other | 16 | 6% |
| Power train | 9 | 3% |
| Electrical system | 8 | 3% |
| Air bags | 6 | 2% |
| Structure | 6 | 2% |
| Tires | 5 | 2% |
Verbatim from NHTSA complaint records, trimmed for length.
I am reporting a transmission safety problem with my 2016 Ram 2500 Cummins that began shortly after FCA campaign U29 was performed. Before the recall work, the transmission and original solenoid were functioning normall
NHTSA complaint: Power train
On August 25, 2026, my 2016 Ram 2500 was parked on private property. The driver states that she placed the automatic transmission in PARK before exiting the vehicle. After she exited, the unoccupied vehicle unexpectedly
NHTSA complaint: Power train
the V06 Recall on this vehicle that for some reason was approved is an inadequate repair. The steering wheel is not adjustable with the "Weld Fix". Stellantis should have to replace the defective parts. My truck is not n
NHTSA complaint: Steering
This complaint is against HENDRICK CHRYSLER DODGE JEEP RAM IN HOOVER ALABAMA misaligned solid-axle geometry and compromised tire casings triggered a violent, uncontrollable oscillation through the steering system, render
NHTSA complaint: Steering
To Whom It May Concern, I am requesting a no-cost replacement of the factory Uconnect 8.4 radio in my truck (VIN: [XXX]) due to daily safety-related failures that significantly affect the safe operation of my vehicle.
NHTSA complaint: Electrical system
The contact owns a 2016 RAM 2500. The contact stated while driving at an undisclosed speed, the steering wheel failed to steer in the intended direction. In addition, the contact stated that the steering wheel independen
NHTSA complaint: Steering
Grid heater nut/bolt detached and entered engine, causing catastrophic internal failure and total engine loss while driving.
NHTSA complaint: Power train
Got into my truck after letting it warm up and the shifter broke out of the handle. It’s a known problem cause the design is flawed by putting so much pressure on the part. So in the end it breaks and then you can’t get
NHTSA complaint: Power train
NHTSA lists 14 recall campaigns for the 2016 Ram 2500. Recalls are free to have fixed at a franchised dealer regardless of who owns the car now, but only if they were never done, so check the VIN of the specific car rather than trusting the model.
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Risk: A drag link separation can cause a loss of steering control, increasing the risk of crash.
Fix: Chrysler will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The recall bega
Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering k
Risk: The weakened connection may result in a fractured steering drag link, causing a loss of steering and increasing the risk of a crash.
Fix: Streetcar will notify owners and dealers will inspect and install a new steering knuckle, free of charge. The recall began December 3, 2018. Owners may contact AEV customer service at 1-248-926-025
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power
Risk: If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Fix: Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Risk: If the tailgate latch releases and the tailgate opens while driving, cargo may fall out, creating a road hazard and increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will repair the vehicle, free of charge. The recall began September 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's num
| Reliability | 46 | below average |
|---|---|---|
| Longevity est. | 59 | average |
| Maintenance | 49 | below average |
| Depreciation | 87 | excellent |
| Performance | 81 | excellent |
| Safety | 80 | excellent |
Percentile ranks against other pickup trucks in the catalog.
What stands behind each score for this car:
Owners have filed 258 complaints with NHTSA for this model-year, and power train is the most reported area with 37 of them (14%). There are 14 recalls on record. Check any specific car against its VIN before buying.
AVOIR scores its reliability 46/100 (below average) from NHTSA recall campaigns and complaint density, adjusted for how many were sold so a popular model is not penalised for having more owners.
AVOIR scores its longevity 59/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2016 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: skip unless cheap, because running costs are the problem rather than the car itself. Its overall ownership score is 62/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.