Reliability, what owners report, and what it costs to keep.
AVOIR's read: the numbers are mixed and the complaint record is worth reading before you commit.
Owners have filed 107 complaints with NHTSA about the 2016 Nissan Murano, and it carries 5 recalls. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Air bags | 11 | 10% |
| Unknown or other | 10 | 9% |
| Power train | 9 | 8% |
| Service brakes | 9 | 8% |
| Seats | 7 | 7% |
| Structure | 6 | 6% |
| Engine | 5 | 5% |
| Vehicle speed control | 5 | 5% |
| Electrical system | 4 | 4% |
| Visibility/wiper | 4 | 4% |
Verbatim from NHTSA complaint records, trimmed for length.
The contact owns a 2016 Nissan Murano. The contact stated that on two occasions while making a left and right turn, the vehicle lost power and the vehicle was drifted to a safe location on the side of the road while advi
NHTSA complaint: Power train
It show in the panel the check engine symbol & sometimes when I turn off the car the windows come down and the radio doesn’t want to work I can’t change stations even turn off the radio I need to shutdown the car and st
NHTSA complaint: Engine
CVT- transmission,Pulley, Tearing of belt The safety of myself as well as others was put at risk do to the vehicle loosing power while driving on the freeway,yes the dealership ran a diagnostic which produce a report of
NHTSA complaint: Engine
The contact owns a 2016 Nissan Murano. The contact stated that while her son was driving at approximately 55 MPH at 12:30 AM with no other vehicles on the road, he observed aloud bang and the sunroof shattered. The conta
NHTSA complaint: Visibility
I am having issues with the the paint peeling off my car. I've noticed that some other Nissan's have had a recall due to defective - defective paint primer.
NHTSA complaint: Unknown or other
Was told by coggin nissan that my front control arms are cracked and need to be replaced. Car only has 64k miles on it I bought it new. Found cracks when car was serviced. 9,12,2025
NHTSA complaint: Suspension
I am reporting a serious intermittent safety issue with my 2016 Nissan Murano, which I recently purchased from a private seller. On multiple occasions, the vehicle suddenly stops accelerating after driving for approximat
NHTSA complaint: Unknown or other
The contact owns a 2016 Nissan Murano. The contact stated that while driving at various speeds, the vehicle lost motive power and started to coast. The contact had the vehicle towed to the dealer, and the dealer determin
NHTSA complaint: Engine and engine cooling
NHTSA lists 5 recall campaigns for the 2016 Nissan Murano. Recalls are free to have fixed at a franchised dealer regardless of who owns the car now, but only if they were never done, so check the VIN of the specific car rather than trusting the model.
Nissan North America, Inc. (Nissan) is recalling certain 2015-2017 Nissan Murano, 2016-2017 Nissan Maxima, 2017-2018 Nissan Pathfinder, and 2017 Infiniti QX60 vehicles. The Anti-Lock Brake (ABS) actuator pumps may allow brake fluid to leak onto an internal circuit board.
Risk: A brake fluid leak on the circuit board may result in an electrical short, increasing the risk of a fire.
Fix: Nissan will notify owners, and dealers will inspect the serial number on the ABS actuator, replacing it as necessary, free of charge. The recall began October 29, 2018. Owners may contact Nissan cus
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima vehicles manufactured February 10, 2015, to August 19, 2016 and equipped with Intelligent Cruise Control, 2015-2017 Murano vehicles manufactured August 22, 2014, to August 19, 2016 and equipped with Intellige
Risk: A brake fluid leak onto the circuit board may result in an electrical short, increasing the risk of a fire.
Fix: Nissan will notify owners, and dealers will inspect the ABS Actuator, replacing it as necessary, free of charge. The recall began on December 12, 2016. Owners may contact Nissan customer service at
Nissan North America, Inc. (Nissan) is recalling certain model year 2016 Murano vehicles manufactured December 17, 2015, to February 11, 2016, and 2016 Maxima vehicles manufactured November 25, 2015, to February 12, 2016 and equipped with an antilock braking system (ABS) and Vehicle Dynamic Control
Risk: Insufficient brake fluid pressure may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
Fix: Nissan will notify owners, and dealers will inspect and replace the ABS actuator, as necessary, free of charge. The recall began on May 16, 2016. Owners may contact Nissan customer service at 1-800-
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano
Risk: If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
Fix: Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Alti
| Reliability raw | 63 | average |
|---|---|---|
| Longevity est. | 69 | good |
| Maintenance | 78 | good |
| Depreciation | 65 | good |
| Performance | 67 | good |
| Efficiency | 45 | below average |
| Safety | 80 | excellent |
Percentile ranks against other wagons in the catalog.
What stands behind each score for this car:
Owners have filed 107 complaints with NHTSA for this model-year, and air bags is the most reported area with 11 of them (10%). There are 5 recalls on record. Check any specific car against its VIN before buying.
AVOIR scores its reliability 63/100 (average) from NHTSA recall campaigns and complaint density. That figure is a raw complaint count, not yet adjusted for sales volume, so a high-volume model scores worse than it deserves.
AVOIR scores its longevity 69/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2016 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: be careful, because the numbers are mixed and the complaint record is worth reading before you commit. Its overall ownership score is 67/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.