Reliability, what owners report, and what it costs to keep.
AVOIR's read: the numbers are mixed and the complaint record is worth reading before you commit.
Owners have filed 1,248 complaints with NHTSA about the 2016 Kia Sorento, and it carries 8 recalls. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Engine | 510 | 41% |
| Unknown or other | 87 | 7% |
| Structure | 83 | 7% |
| Steering | 55 | 4% |
| Power train | 48 | 4% |
| Exterior lighting | 40 | 3% |
| Power train | 30 | 2% |
| Unknown or other | 26 | 2% |
| Vehicle speed control | 26 | 2% |
| Engine and engine cooling | 22 | 2% |
Verbatim from NHTSA complaint records, trimmed for length.
I am filing a safety complaint regarding a severe, sudden electronic and mechanical failure of the shift interlock system and the Body Control Module (BCM) that compromises vehicle control and leaves the vehicle stranded
NHTSA complaint: Power train
On or about XXX, my KIA Sorento LX FWD Auto 2.4-liter engine with an approximate mileage of 36,000, began having drivability problems, none of which occurred before that date. On XXX the vehicle was serviced at Ourisman
NHTSA complaint: Engine
I went in a few months ago for a routine oil change. My car has had zero operating issues since I had the engine replaced around 5 years ago. They told me that I need to have a voluntary emissions update performed, so I
NHTSA complaint: Unknown or other
THE PAINT ISCOMING OFF AND DON'T STICK TO THE VEHICLE. I NEED KIA TO PAINT THIS CAR ASAP
NHTSA complaint: Structure
Vehicle: 2016 Kia Sorento EX VIN: [XXX] Current Mileage: Approximately 67,000 Component: Paint/Body (Exterior Finish) My 2016 Kia Sorento (Snow White Pearl / Pearl White) has developed premature, multi-panel paint failu
NHTSA complaint: Structure
While I was driving, my 3.3 V6 engine on my 2016 Kia Sorento seized up with no warning. There is no visible oil on the dip stick, although I have changed my oil routinely. There has never been visible oil outside of the
NHTSA complaint: Engine
On Saturday the 18th of July, the car was fine, on Sunday 07/19/2026 got ready to take car to regular scheduled oil change and it was making a blown engine noise, the rod had failed, Safety issues where the people at oil
NHTSA complaint: Engine
I have a 2016 kia sorento I was having a problem with the shifter it would not go into park and had to use the shift override button I contacted the dealer there was an active recall they refused to repair or replace t
NHTSA complaint: Power train
NHTSA lists 8 recall campaigns for the 2016 Kia Sorento. Recalls are free to have fixed at a franchised dealer regardless of who owns the car now, but only if they were never done, so check the VIN of the specific car rather than trusting the model.
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pi
Risk: A fuel leak in the presence of an ignition source can increase the risk of a fire.
Fix: Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-454
Kia Motors America (Kia) is recalling certain model year 2016 Kia Sorento vehicles manufactured October 23, 2014, to December 10, 2014. The affected vehicles have a front passenger seat belt whose buckle latch assembly may prevent the front passenger from fastening the seat belt.
Risk: If the front passenger seat belt cannot be latched, an occupant sitting in the front passenger seat has an increased risk of injury in the event of a crash.
Fix: Kia will notify owners, and dealers will replace the front passenger seat belt buckle cover, free of charge. The recall began on August 18, 2015. Owners may contact Kia customer service at 1-800-333
Kia Motors America (Kia) is recalling certain model year 2016 Kia Sorento vehicles manufactured March 3, 2016 to March 21, 2016. The driver's seatback frame may have been produced with inadequate weld joints and, as a result, the seatback may not function as designed in the event of a rear-end coll
Risk: In the event of a crash, the driver seatback frame could break and fail to restrain a seat occupant, increasing the risk of injury.
Fix: Kia will notify owners, and dealers will inspect the welds and replace the driver seatback frame, as necessary, free of charge. The recall began on December 9, 2016. Owners may contact Kia customer
Kia Motors America (Kia) is recalling certain model year 2016-2017 Sorento vehicles manufactured October 27, 2014, to August 25, 2016, and 2017 Sportage vehicles manufactured December 10, 2015, to August 26, 2016. The affected vehicles are equipped with an accessory trailer hitch wiring harness tha
Risk: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.
Fix: Kia will notify owners, and dealers will replace the trailer tow hitch harness, free of charge. The recall began January 18, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's n
| Reliability raw | 46 | below average |
|---|---|---|
| Longevity est. | 60 | average |
| Maintenance | 80 | excellent |
| Depreciation | 61 | average |
| Performance | 62 | average |
| Efficiency | 40 | below average |
| Safety | 93 | excellent |
Percentile ranks against other SUVs in the catalog.
What stands behind each score for this car:
Owners have filed 1,248 complaints with NHTSA for this model-year, and engine is the most reported area with 510 of them (41%). There are 8 recalls on record. Check any specific car against its VIN before buying.
AVOIR scores its reliability 46/100 (below average) from NHTSA recall campaigns and complaint density. That figure is a raw complaint count, not yet adjusted for sales volume, so a high-volume model scores worse than it deserves.
AVOIR scores its longevity 60/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2016 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: be careful, because the numbers are mixed and the complaint record is worth reading before you commit. Its overall ownership score is 62/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.