Reliability, what owners report, and what it costs to keep.
AVOIR's read: the numbers are mixed and the complaint record is worth reading before you commit.
Owners have filed 161 complaints with NHTSA about the 2016 Dodge Durango, and it carries 3 recalls. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Exterior lighting | 40 | 25% |
| Power train | 20 | 12% |
| Unknown or other | 17 | 11% |
| Electrical system | 11 | 7% |
| Electrical system | 7 | 4% |
| Structure | 5 | 3% |
| Seats | 4 | 2% |
| Engine | 4 | 2% |
| Suspension | 4 | 2% |
| Air bags | 4 | 2% |
Verbatim from NHTSA complaint records, trimmed for length.
On September 4, 2026, the front passenger Active Head Restraint (AHR/headrest) in my 2016 Dodge Durango unexpectedly deployed and struck my daughter in the back of the head. The vehicle was completely stationary and park
NHTSA complaint: Seats
On August 6, 2026, at approximately 6:00 a.m., I was driving my 2016 Dodge Durango northbound to work at approximately 60 mph. It was dark and the roadway was slightly wet from overnight rain. While traveling in the left
NHTSA complaint: Seats
Passenger active headrest deployed while parked on driveway.
NHTSA complaint: Seats
We had an issue with an error message in the middle of driving that stopped the acceleration of the vehicle, this seems to be common, looking at forums online. The inspection request is acceptable. The message we recei
NHTSA complaint: Electrical system
The contact owns a 2016 Dodge Durango. The contact stated that while driving at an undisclosed speed, there was a strong fuel odor in the interior of the vehicle. No warning lights were illuminated. In addition, the cont
NHTSA complaint: Fuel system
The Rear License Plate Light bulb (right) was out and I went to have the bulb replaced. I was quoted over $1100 from the dealer, as the LED racetrack lighting was not properly sealed and is collecting water. The collec
NHTSA complaint: Electrical system
Driving in the left lane of an interstate highway at 75mph, in moderate traffic, in daylight hours, clear weather, with my young son. Sudden, unexpected decrease in engine rpm resulted in unannounced, approximate 40 mph
NHTSA complaint: Power train
Rear racetrack led lighting is failing. One segment has gone dark. You can only replace the entire assembly for over &1500. I found on line there is a class action lawsuit regarding exactly what I am seeing
NHTSA complaint: Exterior lighting
NHTSA lists 3 recall campaigns for the 2016 Dodge Durango. Recalls are free to have fixed at a franchised dealer regardless of who owns the car now, but only if they were never done, so check the VIN of the specific car rather than trusting the model.
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler
Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Fix: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may
Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Durango and Jeep Grand Cherokee vehicles manufactured February 10, 2016, to April 28, 2016 and equipped with a 3.6L engine built at the Saltillo engine plant. During the assembly of the engine, the fuel rail crossover tube may have be
Risk: A fuel leak in the presence of an ignition source, can increase the risk of a fire.
Fix: Chrysler will notify owners, and dealers will inspect the engine assembly for damage to the fuel rail crossover tube, replacing it as necessary, free of charge. The recall began on December 23, 2016.
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Grand Cherokee and Dodge Durango vehicles manufactured December 9, 2015, to January 14, 2016. In the affected vehicles, the left front brake caliper may crack due to being made from an incorrect material.
Risk: A cracked brake caliper may lengthen the distance needed to stop the vehicle and increase the risk of a crash.
Fix: Chrysler will notify owners, and dealers will inspect the front left brake caliper and depending on its casting date, replace it, free of charge. The recall is expected to begin on May 12, 2016. Own
| Reliability raw | 70 | good |
|---|---|---|
| Longevity est. | 72 | good |
| Maintenance | 71 | good |
| Depreciation | 54 | average |
| Performance | 68 | good |
| Efficiency | 40 | below average |
| Safety | 80 | excellent |
Percentile ranks against other SUVs in the catalog.
What stands behind each score for this car:
Owners have filed 161 complaints with NHTSA for this model-year, and exterior lighting is the most reported area with 40 of them (25%). There are 3 recalls on record. Check any specific car against its VIN before buying.
AVOIR scores its reliability 70/100 (good) from NHTSA recall campaigns and complaint density. That figure is a raw complaint count, not yet adjusted for sales volume, so a high-volume model scores worse than it deserves.
AVOIR scores its longevity 72/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2016 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: be careful, because the numbers are mixed and the complaint record is worth reading before you commit. Its overall ownership score is 66/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.