Reliability, what owners report, and what it costs to keep.
AVOIR's read: the numbers are mixed and the complaint record is worth reading before you commit.
Owners have filed 240 complaints with NHTSA about the 2016 Chevrolet Cruze Limited, and it carries no recalls. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Engine | 41 | 17% |
| Unknown or other | 18 | 8% |
| Air bags | 15 | 6% |
| Electrical system | 13 | 5% |
| Power train | 12 | 5% |
| Fuel/propulsion system | 8 | 3% |
| Electrical system | 8 | 3% |
| Service brakes | 8 | 3% |
| Steering | 7 | 3% |
| Power train | 6 | 3% |
Verbatim from NHTSA complaint records, trimmed for length.
My husband was driving and noticed smoke coming from the engine so we pulled over and he lifted the hood and when he did we clearly saw a part of the Bosch manifold absolute pressure map sensor had come off and appeared
NHTSA complaint: Unknown or other
The contact owns a 2016 Chevrolet Cruze. The contact stated that while driving at various speeds, an abnormal burning odor was coming from the vehicle. The contact stated that while driving 40 MPH, the temperature gauge
NHTSA complaint: Engine and engine cooling
My tire pressure sensor keeps coming on even after I had it worked on. 3 of them shows the pressure level but one shows 2 lines but no pressure level but there’s air in the tire. The other problem I’m having is the che
NHTSA complaint: Electrical system
The turbo has gone out twice, it was replaced under an extended warranty policy and it has gone out again and is out of warranty, also the plastic intake manifold has gone bad again. also there is a plastic piece that c
NHTSA complaint: Engine
I was driving the car, stopped at a light took my foot off the brake started to move and the car completely shut off. No warning lights went on. I had to start the car again. I took the car to a local dealership to be lo
NHTSA complaint: Fuel/propulsion system
I HAVE A 2016 CHEVROLET CRUZE AND THE TURBOCHARGER INTERCOOLER HOSE BASICALLY BROKE FROM WHERE THE END OF THE HOSE STARTS AND A LITTLE BIT DOWN IN THE MIDDLE AREA OF THE END PART OF THE HOSE. AND THIS CAUSED MY ENGINE'S
NHTSA complaint: Wheels
Defouw Chevrolet was negligent in performing the proper repairs per a GM service bulletin and special coverage. They refused to provide service, falsely claimed that I refused diagnostic, misdiagnosed the vehicle, replac
NHTSA complaint: Engine
Component or System Failed/Malfunctioned: The turbocharger has been identified by a GM service center as the component that failed or malfunctioned. It is available for inspection upon request at the service center where
NHTSA complaint: Power train
| Reliability raw | 61 | average |
|---|---|---|
| Longevity est. | 70 | good |
| Maintenance | 81 | excellent |
| Depreciation | 80 | excellent |
| Performance | 43 | below average |
| Efficiency | 51 | average |
| Safety | 93 | excellent |
Percentile ranks against other midsize & large cars in the catalog.
What stands behind each score for this car:
Owners have filed 240 complaints with NHTSA for this model-year, and engine is the most reported area with 41 of them (17%). No recalls are on record for it.
AVOIR scores its reliability 61/100 (average) from NHTSA recall campaigns and complaint density. That figure is a raw complaint count, not yet adjusted for sales volume, so a high-volume model scores worse than it deserves.
AVOIR scores its longevity 70/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2016 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: be careful, because the numbers are mixed and the complaint record is worth reading before you commit. Its overall ownership score is 69/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.