Reliability, what owners report, and what it costs to keep.
AVOIR's read: running costs are the problem rather than the car itself.
Owners have filed 30 complaints with NHTSA about the 2015 Volkswagen CC, and it carries 4 recalls. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Fuel/propulsion system | 6 | 20% |
| Service brakes | 1 | 3% |
| Fuel system | 1 | 3% |
| Engine | 1 | 3% |
| Exterior lighting | 1 | 3% |
| Steering | 1 | 3% |
| Air bags | 1 | 3% |
| Air bags | 1 | 3% |
| Back over prevention | 1 | 3% |
| Structure | 1 | 3% |
Verbatim from NHTSA complaint records, trimmed for length.
2015 Volkswagen cc I was told that the ABS module has gone bad. Some of theses vehicles are on recall, mine is not. I was also told by the dealer that there is a national backorder on this part. I’m not sure what I can d
NHTSA complaint: Service brakes
The contact owns a 2015 Volkswagen CC. The contact stated while stopped at a traffic signal, the signal changed to green and the contact depressed the accelerator pedal; however, the vehicle stalled. The contact attempte
NHTSA complaint: Fuel system
Started having problems with the fuel tank at around 65,000 I had an extended warranty on the vehicle and around 80,000 they replaced the entire fuel tank… recently, I started smelling gas very strongly inside my vehicle
NHTSA complaint: Engine
The contact owns a 2015 Volkswagen CC. The contact stated that while operating the vehicle, the back over prevention camera failed to display an image. Additionally, the brake lights and turn signals failed to operate as
NHTSA complaint: Exterior lighting
Clock Spring Failure. Should have been included in recall (2015 CC), but told my specific vehicle isn't by VW. Caused airbags to not work and multiple other fault codes.
NHTSA complaint: Steering
My Cruise Control unit will not engage. And I have (6) six warning lamps showing every time I operate the car. With these lamps showing on the info system screen, the cruise control Will not engage! I asked the dealershi
NHTSA complaint: Air bags
The clock spring on this vehicle is defective. Airbag light is on, all steering wheel buttons/controls no longer work and the horn no longer works. Online research shows this to be a known issue for this model year and
NHTSA complaint: Air bags
Rearview Video Systems does not work. More commonly known as backup cameras, this technology helps the driver see behind the vehicle to avoid backing over people when moving in reverse. from long running forums it seem
NHTSA complaint: Back over prevention
NHTSA lists 4 recall campaigns for the 2015 Volkswagen CC. Recalls are free to have fixed at a franchised dealer regardless of who owns the car now, but only if they were never done, so check the VIN of the specific car rather than trusting the model.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015 Passat, 2015-2016 Eos, 2015-2017 CC, 2016-2017 TT Roadster, TT Coupe, 2017 Audi R8 Coupe, and R8 Spyder vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury
Fix: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 4, 2019. Volkswagen owners may cont
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period ma
Risk: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Fix: Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2016 Tiguan and CC vehicles. The air bag Electronic Control Unit (ECU) may have a defective power supply capacitor that can result in air bag deactivation or inadvertent deployment of the air bags.
Risk: Deactivated air bags increases the risk of injury. Inadvertent deployment of the air bags increase the risk of a crash.
Fix: Volkswagen will notify owners, and dealers will install new software and replace the air bag ECU as necessary, free of charge. The recall began November 25, 2019. Volkswagen's number for this recall
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2016 Volkswagen CC, 2006-2010 Passat and Passat Wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.
Risk: If the fuel pump fails, the engine will stall, increasing the risk of a crash.
Fix: Volkswagen will notify owners, and dealers will replace the fuel pump control module, free of charge. The recall began June 26, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298
| Reliability raw | 75 | good |
|---|---|---|
| Longevity est. | 71 | good |
| Maintenance | 56 | average |
| Depreciation | 54 | average |
| Performance | 52 | average |
| Efficiency | 43 | below average |
Percentile ranks against other compact cars in the catalog.
What stands behind each score for this car:
Owners have filed 30 complaints with NHTSA for this model-year, and fuel/propulsion system is the most reported area with 6 of them (20%). There are 4 recalls on record. Check any specific car against its VIN before buying.
AVOIR scores its reliability 75/100 (good) from NHTSA recall campaigns and complaint density. That figure is a raw complaint count, not yet adjusted for sales volume, so a high-volume model scores worse than it deserves.
AVOIR scores its longevity 71/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2015 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: skip unless cheap, because running costs are the problem rather than the car itself. Its overall ownership score is 62/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.