Reliability, what owners report, and what it costs to keep.
AVOIR's read: the reliability record is poor enough to outweigh everything else here.
Owners have filed 1,355 complaints with NHTSA about the 2015 Jeep Grand Cherokee, and it carries 10 recalls. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Seats | 254 | 19% |
| Power train | 248 | 18% |
| Unknown or other | 113 | 8% |
| Engine | 86 | 6% |
| Air bags | 51 | 4% |
| Seat belts | 50 | 4% |
| Electrical system | 37 | 3% |
| Fuel/propulsion system | 36 | 3% |
| Air bags | 34 | 3% |
| Fuel system | 28 | 2% |
Verbatim from NHTSA complaint records, trimmed for length.
The passenger seat belt does not retract. Also my passenger head rest just came out 1 day.
NHTSA complaint: Seat belts
Car was parked. When I returned the passenger head rest had popped. No accident.
NHTSA complaint: Air bags
While driving home from the gym with my daughter in the front passenger seat, we were traveling less than 40 mph under normal driving conditions. Without warning, I heard a very loud pop/bang from inside the vehicle. We
NHTSA complaint: Seats
The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving approximately 25 MPH to a park with her children inside the vehicle, the head restraint suddenly exploded without warning or impact. The
NHTSA complaint: Seats
jeep was in 2 accidents, first accident downtown [XXX], in feb 2026, progressive claim number XXX 2nd accident jeep was involved in high speed police pursuit on march 20th 2026, [XXX] police dept, pursued car for 30 mi
NHTSA complaint: Suspension
This car has broke down on me 3xs bc of the faulty pump relay. At the car wash with my children, at work, and home this vehicle has left me stranded. Now up to $1600 in repairs all while my car is broke down AGAIN for th
NHTSA complaint: Electrical system
part of the headrest assembly fractured suddenly causing the headrest to burst while I was sitting in the passenger seat. i was immediately sore from my shoulders up. there were no warning lights or recalls on my vehicle
NHTSA complaint: Seats
The Jeep case involves a 2015 Grand Cherokee Overland with both front seat belts requiring replacement under Jeep's 15-year seat belt warranty extension. One seat belt is completely inoperable and the other is compromise
NHTSA complaint: Seat belts
NHTSA lists 10 recall campaigns for the 2015 Jeep Grand Cherokee. Recalls are free to have fixed at a franchised dealer regardless of who owns the car now, but only if they were never done, so check the VIN of the specific car rather than trusting the model.
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, p
Risk: An engine stall can increase the risk of a crash.
Fix: FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft positi
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler
Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Fix: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may
Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Risk: Combustion in the intake manifold can increase the risk of a fire.
Fix: FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available.
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Grand Cherokee and Dodge Durango vehicles manufactured December 9, 2015, to January 14, 2016. In the affected vehicles, the left front brake caliper may crack due to being made from an incorrect material.
Risk: A cracked brake caliper may lengthen the distance needed to stop the vehicle and increase the risk of a crash.
Fix: Chrysler will notify owners, and dealers will inspect the front left brake caliper and depending on its casting date, replace it, free of charge. The recall is expected to begin on May 12, 2016. Own
| Reliability raw | 35 | below average |
|---|---|---|
| Longevity est. | 56 | average |
| Maintenance | 71 | good |
| Depreciation | 80 | excellent |
| Performance | 63 | average |
| Efficiency | 38 | below average |
| Safety | 73 | good |
Percentile ranks against other SUVs in the catalog.
What stands behind each score for this car:
Owners have filed 1,355 complaints with NHTSA for this model-year, and seats is the most reported area with 254 of them (19%). There are 10 recalls on record. Check any specific car against its VIN before buying.
AVOIR scores its reliability 35/100 (below average) from NHTSA recall campaigns and complaint density. That figure is a raw complaint count, not yet adjusted for sales volume, so a high-volume model scores worse than it deserves.
AVOIR scores its longevity 56/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2015 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: skip, because the reliability record is poor enough to outweigh everything else here. Its overall ownership score is 58/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.